Troubleshooting

Refer to the table below when this Player does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off this Player, disconnect the power cable, and contact the nearest authorized Yamaha dealer or service center.

■ Power

Problem

Possible causes and solutions

 

 

No power.

– Connect the AC power cable properly.

 

– Press p on the front panel to turn on the power.

 

 

The Player power is turned off.

– The power will be automatically turned off after 30 continuous minutes of inactivity (no

 

playback).

 

 

■ Basic operation

 

Problem

 

 

 

 

Possible causes and solutions

 

 

 

 

 

 

The remote control does not work.

– Use the remote control within its operating range. (p. 9)

 

– Replace the batteries. (p. 9)

 

 

 

 

 

 

 

Buttons do not work.

– Press and hold p on the front panel for more than 5 seconds, and release to reset this

 

Player.

 

 

 

 

 

 

 

– To completely reset this Player, unplug the power cable from the AC outlet for 10

 

seconds or more, plug the power cable to the AC outlet again, and then turn on this

 

Player.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Password is forgotten.

– Press and hold

 

 

 

and

 

on the front panel simultaneously when no disc is inserted

 

 

 

 

and playback is stopped to set all the settings including Security settings (p. 26) of this

 

Player to their default settings. After the power is turned off automatically, press p to

 

turn on the power again.

 

 

 

 

 

 

 

 

 

■ Disc playback

 

 

 

 

 

 

 

Problem

Possible causes and solutions

 

 

The Player cannot play a disc.

– Take out the disc and clean it. (p. 4)

 

– Make sure that the disc is loaded properly (aligned in disc tray and label-side up). (p. 4)

 

– Use a disc supported by the Player. (p. 3)

 

– Remove the disc and then check whether the Player supports the disc or not. (p. 3)

 

– Check the region code. (p. 3)

 

– Check whether the disc is defective by trying another disc.

 

– The CD-R/RW, DVD+R/RW/R DL, and DVD-R/RW/R DL must be finalized. (p. 3)

 

 

Video stops.

– The Player will stop if it senses shock or vibration.

 

 

The Player makes a snapping sound

– These sounds are not malfunctions of the Player but are normal operating conditions.

when starting playback or loading a

 

disc.

 

 

 

32 En