Problem | Cause | Remedy | |
| The unit is out of the operating range. | Use the remote control within the operating range (p.4). | |
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| The batteries are weak. | Replace with new batteries. | |
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| The unit’s remote control sensor is exposed to direct sunlight or | Adjust the lighting angle, or reposition the unit. | |
| strong lighting. | ||
The unit cannot be controlled using the remote |
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| Press SOURCE/RECEIVER to set the remote control to control the unit (the key | ||
control. | The remote control is set to control external devices. | ||
| lights up in orange). | ||
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| The remote control IDs of the unit and the remote control are not | Change the remote control ID of the unit or the remote control (p.83). | |
| identical. | ||
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| The remote control is set to the Zone B operation mode. | Set the remote control to the Zone A operation mode (p.62). | |
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| The remote control is set to control the unit. | Press SOURCE/RECEIVER to set the remote control to control external devices | |
External devices cannot be controlled using the | (the key lights up in green). | ||
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remote control. | The corresponding remote control code is not set properly. | Set the remote control code again (p.85). Even if the remote control code is | |
| registered properly, some products may not respond to the remote control. | ||
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The | A remote control code for another playback device is assigned to | Reset the remote control code registered to HDMI 5 (p.87). | |
HDMI 5. | |||
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controlled using the remote control. |
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The mobile device or its application is not externally controllable. | Directly operate the mobile device itself. | ||
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APPENDIX ➤ Troubleshooting | En 91 |
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