Video

Problem

Cause

Remedy

 

Another input source is selected on the unit.

Select an appropriate input source with the input selection keys.

 

 

 

 

Another input source is selected on the TV.

Switch the TV input to display the video from the unit.

 

 

 

No video.

The video signal output from the unit is not supported by the TV.

Check the video output setting of the playback device. For information about

 

video signals supported by the TV, refer to the instruction manuals for the TV.

 

 

 

 

 

 

The cable connecting the unit and TV (or playback device) is

If there is no problem with the connection, replace with another cable.

 

defective.

 

 

 

 

 

 

 

To check the information about the current video signal (resolution), use “Signal

 

The input video signal (resolution) is not supported by the unit.

Info” in the “Option” menu (p.66). For information about video signals supported

 

 

by the unit, see “HDMI signal compatibility” (p.102).

No video from the playback device (connected to

 

 

The TV does not support HDCP (High-bandwidth Digital Content

Refer to the instruction manuals for the TV and check the TV’s specifications.

the unit with HDMI).

Protection).

 

 

 

 

 

 

The number of devices connected to the HDMI OUT jack is over

Disconnect some of the HDMI devices.

 

the limit.

 

 

 

 

 

 

The TV is not connected to the unit via HDMI.

You can display the menu of the unit on the TV only when they are connected with

The menu of the unit is not displayed on the TV.

an HDMI cable. If necessary, use an HDMI cable to connect them (p.18 to 21).

 

 

 

 

Another input source is selected on the TV.

Switch the TV input to display the video from the unit (HDMI OUT jack).

 

 

 

FM/AM radio

Problem

Cause

Remedy

 

There is multi-path interference.

Adjust the FM antenna height or orientation, or place it in a different location.

 

 

 

FM radio reception is weak or noisy.

 

Press MODE to select monaural FM radio reception (p.43).

Your area is too far from the FM station transmitter.

 

 

Use an outdoor FM antenna. We recommend using a sensitive multi-element

 

 

 

 

antenna.

 

 

 

AM radio reception is weak or noisy.

The noises may be caused by fluorescent lamps, motors,

It is difficult to completely eliminate noise. It may be reduced by using an outdoor

thermostats, or other electrical equipment.

AM antenna.

 

 

 

 

 

 

Select the station manually (p.43).

 

Your area is too far from the FM station transmitter.

 

 

Use an outdoor antenna. We recommend using a sensitive multi-element

 

 

 

 

antenna.

 

 

 

Radio stations cannot be selected automatically.

 

Adjust the AM antenna orientation.

 

 

 

 

The AM radio signal is weak.

Select the station manually (p.43).

 

 

 

 

Use an outdoor AM antenna. Connect it to the ANTENNA (AM) jack together with

 

 

the supplied AM antenna.

 

 

 

AM radio stations cannot be registered as

Auto Preset has been used.

Auto Preset is for registering FM radio stations only. Register AM radio stations

presets.

manually (p.44).

 

 

 

 

APPENDIX Troubleshooting

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