SYMPTOM

DIAGNOSIS

 

ACTION

 

 

 

Printer stops. PAUSE light ON

Ribbon incorrectly loaded or

Load ribbon correctly. See Ribbon

and PAPER/ RIBBON light

not loaded.

Loading in “Installation.”

FLASHING.

 

 

 

 

 

 

 

Malfunctioning Ribbon Sensor.

Call a service technician.

 

 

 

Printer stops. PAUSE light

Printhead is not fully closed.

Close printhead completely.

ON and PRINTHEAD light

 

 

 

 

 

 

 

Printhead Open Sensor not de-

Call a service technician.

FLASHING.

 

 

 

 

tecting its position flag.

 

 

 

 

 

Printer stops. PAUSE light

Printhead element is over-

Printer resumes printing when the print-

and PRINTHEAD light

heated (105Se or 160S).

head element cools. If condition per-

both ON.

 

sists, move printer to a cooler

 

 

environment.

 

 

 

 

Power supply is overheated

Printer resumes printing when the

 

(105Se or 160S).

power supply cools. If condition per-

 

 

sists, move printer to a cooler environ-

 

 

ment.

 

 

 

Dots missing in printed area of

Printhead element going bad.

Call a service technician.

label.

 

 

 

 

 

 

Loss of printing registration on

Possible media sensor or cali-

Adjust media sensor position or cali-

labels.

bration problem.

brate media. Call a service technician

 

 

if necessary.

 

 

 

 

Printer set for non-continuous

Set printer for correct media. See “In-

 

media, but continuous media

stallation.”

 

loaded.

 

 

For Peel-Off Mode.

 

 

Improperly adjusted Media

Refer to “Installation.”

 

Edge Guides.

 

 

 

 

 

 

Excessive vertical drift in top-

Incorrect media loading.

See

Media Loading in “Installation.”

of-form registration.

 

 

 

 

 

 

 

Light vertical lines running

Dirty head or ribbon rollers.

See

Printhead Cleaning in “Preventive

through all labels.

 

Maintenance.”

 

 

 

 

Defective printhead elements.

Call a service technician.

 

 

 

Light printing or no printing on

Printhead needs balancing.

Adjust toggle pressure and/or position.

the left or right side of the label.

 

 

 

 

 

 

Short printed lines at 45° to la-

Too much printhead pressure.

Adjust toggle pressure and/or position.

bel edge on left or right side of

 

 

 

label.

 

 

 

 

 

 

Fine gray lines on blank labels

Wrinkled ribbon.

See Wrinkled Ribbon in this table.

at angles.

 

 

 

 

 

 

 

8-2

Zebra S-Series User’s Guide