Zebra Technologies R110Xi, R170Xi manual 143

			Troubleshooting
			Print Quality Problems
	Table 15 • Print Quality Problems (Continued)
Problem	Possible Cause	Recommended Solution
Light, consistent	The printhead or platen roller is	Clean the printhead and platen roller as instructed
vertical lines	dirty.	in Printhead and Platen Roller on page 117.
running through the			Caution • The printhead is hot and can
labels			cause severe burns. Allow the printhead
			to cool.
			Caution • Observe proper electrostatic
			safety precautions when handling any
			static-sensitive components such as
			circuit boards and printheads.
Intermittent creases	There is too much toggle	Reduce the toggle pressure. See Adjust Printhead
on the left and right	pressure on the printhead.	Pressure and Toggle Position on page 39.
edges of the labels			Caution • Observe proper electrostatic
			safety precautions when handling any
			static-sensitive components such as
			circuit boards and printheads.
Wrinkled ribbon	The ribbon is not loaded	Load the ribbon correctly. See Loading Ribbon
	correctly.	on page 26.
	The darkness setting is	Set the darkness to the lowest possible setting for
	incorrect.	good print quality. See Adjusting Print Darkness
		on page 44.
	Incorrect printhead pressure or	Set the pressure to the minimum required for good
	balance.	print quality. See Adjust Printhead Pressure and
		Toggle Position on page 39.
			Caution • Observe proper electrostatic
			safety precautions when handling any
			static-sensitive components such as
			circuit boards and printheads.
	The labels are not feeding	Make sure that the media guide and media supply
	correctly. They are shifting	guide touch the edge of the media.
	from side to side.
		Adjust the ribbon strip plate.

23063L-003 Rev. 1 12/6/04 R110Xi/R170Xi User Guide 131