Resetting an MZ Series Printer

If the printer has locked up and is not responding to any operator inputs or external commands, either from a connected terminal or from a linked LAN, you can perform a forced reset as follows:

Units built before June 18, 2008 ( see Figure 16- Determining Your Printer Version, below ):

Units with a S/N having a Year Built and Week Built code earlier than “08-25” are reset using the following procedure:

1.Open the media compartment and remove any media.

2.Press the Feed button and hold it approximately ten seconds until the Power, Communications and Error indicators turn off and stay off.

3.After the three indicators turn off, reload the media and close the media compartment cover.

4.Wait at least ten more seconds and press the Power button. The Printer will restart and normal operation can resume.

Units built after June 18, 2008 ( see Figure 16- Determining Your Printer Version, below ):

Units with a S/N having a Year Built and Week Built code of “08-25” or later are reset using the following procedure:

1.Press and hold the power button for 5 seconds and then release. The printer will power down.

2.Re-start the Printer as usual. Any pending data in the printer will have been deleted and must be re-sent.

Determining Your Printer Version

The printer build date is identified by the Year and Week codes of the printer serial number label located on the bottom of the unit. (See Figure 16 below).