Prestige 623ME-T User’s Guide

Chart A-7 Troubleshooting Login Username and Password

STEPS

CORRECTIVE ACTION

3The default username is “admin”. The default password is “1234”. The Password and Username fields are case-sensitive. Make sure that you enter the correct password and username using the proper casing.

4It is highly recommended to change the default username and password. Make sure you store the username and password in a save place.

A.5 LAN Interface

I cannot access the Prestige from the LAN or ping any computer on the LAN.

Chart A-8 Troubleshooting LAN Interface

STEPS

CORRECTIVE ACTION

1Check the Ethernet LEDs on the front panel. A LAN LED should be on if the port is connected to a computer or hub. If the 10M/100M LEDs on the front panel are both off, refer to Section A.1.2.

2Make sure that the IP address and the subnet mask of the Prestige and your computer(s) are on the same subnet.

A.6 WAN Interface

Initialization of the ADSL connection failed.

Chart A-9 Troubleshooting ADSL Connection

STEPS

CORRECTIVE ACTION

1Check the cable connections between the ADSL port and the wall jack. The DSL LED on the front panel of the Prestige should be on.

2Check that your VPI, VCI, type of encapsulation and type of multiplexing settings are the same as what you collected from your telephone company and ISP.

3Restart the Prestige. If you still have problems, you may need to verify your VPI, VCI, type of encapsulation and type of multiplexing settings with the telephone company and ISP.

A-4

Troubleshooting