Customer Support
If you have questions about your ZyXEL product or desire assistance, contact ZyXEL Communications Corporation offices worldwide, in one of the following ways:
Contacting Customer Support
When you contact your customer support representative, have the following information ready:
♦Product model and serial number.
♦Firmware version information.
♦Warranty information.
♦Date you received your product.
♦Brief description of the problem and the steps you took to solve it.
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METHOD | TELEPHONE | WEB SITE | REGULAR MAIL | |
LOCATION | SALES | FAX | FTP SITE |
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Worldwide | support@zyxel.com.tw | www.zyxel.com | ZyXEL Communications | |
| support@europe.zyxel.com |
| www.europe.zyxel.com | Corp., 6 Innovation |
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| Road II, | ||
| sales@zyxel.com.tw | ftp.europe.zyxel.com | Industrial Park, | |
| HsinChu, Taiwan 300, | |||
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| R.O.C. |
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North Am erica | support@zyxel.com | www.zyxel.com | ZyXEL Communications | |
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| Inc., 1650 Miraloma | |
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| Avenue, Placentia, CA | |
| sales@zyxel.com | ftp.zyxel.com | 92870, U.S.A. | |
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Scandinavia | support@zyxel.dk | www.zyxel.dk | ZyXEL Communications | |
| sales@zyxel.dk | ftp.zyxel.dk | A/S, Columbusvej 5, | |
| 2860 Soeborg, | |||
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| Denmark. |
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Austria | support@zyxel.at | www.zyxel.at | ZyXEL Communications | |
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| Services GmbH. |
| sales@zyxel.at | ftp.zyxel.at | Thaliastrasse | |
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| 125a/2/2/4 |
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| Vienna, Austria. |
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Germany | support@zyxel.d e | www.zyxel.de | ZyXEL Deutschland | |
| sales@zyxel.de |
| GmbH. Adenauerstr. | |
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| 20/A4 | ||
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| Wuerselen, Germany. |
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Malaysia | support@zyxel.com.my | www.zyxel.com.my | Lot | |
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| Park, Section 13, Jalan |
| sales@zyxel.com.my |
| Kemajuan, 46200 | |
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| Petaling Jaya Selangor | ||
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| Darul Ehasn, Malaysia |
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Customer Support | v |
