Chapter 20 Troubleshooting

You will lose all of your changes when you push the RESET button.

To reset the NBG-418N,

1Make sure the power LED is on.

2Press the RESET button for longer than 1 second to restart/reboot the NBG-418N.

3Press the RESET button for longer than five seconds to set the NBG-418N back to its factory- default configurations.

If the NBG-418N restarts automatically, wait for the NBG-418N to finish restarting, and log in to the Web Configurator. The username is admin and password is 1234.

If the NBG-418N does not restart automatically, disconnect and reconnect the NBG-418N’s power. Then, follow the directions above again.

20.5Wireless Problems

I cannot access the NBG-418N or ping any computer from the WLAN.

1Make sure the wireless LAN is enabled on the NBG-418N.

2Make sure the wireless adapter on the wireless station is working properly.

3Make sure the wireless adapter installed on your computer is IEEE 802.11 compatible and supports the same wireless standard as the NBG-418N.

4Make sure your computer (with a wireless adapter installed) is within the transmission range of the NBG-418N.

5Check that both the NBG-418N and your wireless station are using the same wireless and wireless security settings.

6Make sure traffic between the WLAN and the LAN is not blocked by the firewall on the NBG-418N.

7Make sure you allow the NBG-418N to be remotely accessed through the WLAN interface. Check your remote management settings.

• See Chapter 6 Wireless LAN for more information.

I cannot access the Web Configurator after I switched to a non-router mode.

 

145

NBG-418N User’s Guide