Kodak i1200 manual Troubleshooting, Indicator lights and error codes

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6 Troubleshooting

Indicator lights and error codes

Occasionally you may encounter a situation with your scanner where it may not function properly. Refer to the information in this chapter to help you resolve the situation before calling Technical Support.

The indicator light provides information on the current state of the scanner.

Steady green: scanner is ready to scan.

Steady red: indicates a scanner error, such as the scanner cover is open or a document jam.

Flashing green: waiting/Energy Star mode; scanning/busy.

Flashing red: scanner failure.

Following is a listing of the error codes that may be displayed in the function window. When an error is indicated, the indicator light will blink the same number of times as the number displayed in the function window. Therefore, if the scanner cover is open, the number “6” will be displayed in the function window and the indicator will flash red and blink six times.

0	USB cable is not connected.
1 - 5, 7 and 8	Call Service.
6	The scanner cover is open.
9	There is a document jam.

NOTE: The numbers 1-9 may be displayed when the scanner’s LED is green. These are not error codes; they are function numbers. Used together with the Start button and smart touch functionality, the function buttons can greatly improve your ease of use.

A-61560 June 2006

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Contents I1200/i1300 Series Scanners Contents Image Processing Troubleshooting Introduction Scanner features User precautions Safety informationSafety and regulatory Agency approvalsEuropean Union Power system connection Power system Acoustic emission EMC statementsUnited States NetzanschlußJapan KoreaWhat’s in the box Getting StartedInstalling the scanner Installing the Kodak Driver SoftwareSelect Install Scanner Software Page Page Page Connecting the USB CableUSB cable supplied with your scanner has two different ends Page Installing application software Front view Scanner componentsInside view Back view Locking the scannerUsing the Scanner Turning the scanner on and off Scanner positionsDegree angle Tilting the scanner body Adjusting the output tray Adjusting the input tray Adjusting the side guides Start and stop scanning Maximum Document Size Document preparationVerifying your scanner installation Window display icons Viewing test images Understanding your scanning environmentSmart touch functionality Page Scan To settings Page Scan As settings Numbers Configuring functionPage Page June Page Scanning your documents Manual feeding Automatic feedingOverview Image ProcessingScan Validation Tool dialog box Page Page Page Page Main Kodak Scanner window Page Preview window Image Settings windowFollowing is a description of the toolbar icons Toolbar iconsGeneral tab Image Size tabPost-scan rotation options BorderSelection of Black and White Filters Noise Filters Image Page Enhancements tab Page Advanced options Icons Content Settings tab Page Setting up automatic color detection Example Page Page Using different settings for each side of a document Example Images for each side of a document dual-stream Example Check the Different settings per side checkboxDocument Feeder Device Settings windowMultifeed tab Page General diagnostics tab TestsScanner Time Debug tab Images Sent To application Logs tabUsing the Isis Driver Main Isis Driver window Image Mode Main tabMain tab provides the following options Page Brightness Layout tab Layout tab provides these optionsImage Orientation Options Black on White White on Black Scanner tab provides the following options Scanner tabMulti-feed Detection options Page Page Adjustments tab Adjustments tab provides the following optionsColor Adjustment Page Dropout tab About tab Log tabPage Inches or Centimeters AreaOpening the scanner cover MaintenanceCleaning or replacing the separation module Cleaning the rollersRotate the feed rollers to clean the entire surface TransportPage Page Page Page Page Page Replace each tire by sliding the tire off the core Page Contact your scanner supplier to order supplies AccessoriesIndicator lights and error codes TroubleshootingClearing a document jam Problem Possible Solution Problem solvingError Message Description Error code listing105 Scanner Type/Speed Appendix a SpecificationsCropping Features Appendix B Feature Map108 June Limited warranty for Kodak Scanners Appendix C Warranty US and Canada only110 111 Warranty Service descriptions Return procedure Customer responsibilityAUR On-site serviceDepot service Important restrictions Contacting Kodak