Kodak i1200 manual Return procedure Customer responsibility, Warranty Service descriptions

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Packaging and shipping guidelines

Return procedure

Customer responsibility

Warranty Service descriptions

Purchaser must ship all warranty returns in a method that guarantees full protection of the product from shipping damage. Failure to do so will void the Kodak Scanner warranty. Kodak advises the purchaser to keep the original box and packing materials for storing or shipping. Kodak is not responsible for issues related to shipping damage. The purchaser must return only the Kodak Scanner. Prior to shipment, purchaser must remove and retain all “add-on” items, (i.e. adapters, cables, software, manuals, etc.). Kodak accepts no responsibility for these items and they will not be returned with the repaired or replacement Kodak Scanner. All products should be returned to Kodak in the original shipping container, or an authorized packaging box for the units being returned. Purchaser must install the shipping restraint before the Kodak Scanner is shipped. When the original packaging is not available, contact Kodak’s Response Center at (800) 822-1414 for part numbers and replacement packaging ordering information.

Eligible purchasers seeking services for Kodak Scanners covered under this Limited Warranty must obtain a Return Material Authorization number (“RMA”) by calling (800) 822-1414 and within ten (10) business days from the date of issuance of the RMA must return the Kodak Scanner to the address designated in the RMA at the end user’s own expense and risk, in compliance with Kodak’s current Packaging and Shipping Guidelines.

Any defective products or parts replaced by Kodak become the property of Kodak.

BY REQUESTING SERVICE, THE ELIGIBLE PURCHASER ACKNOWLEDGES THE TERMS OF THE LIMITED WARRANTY, INCLUDING THE DISCLAIMER AND LIMITATION OF LIABILITY PROVISIONS. PRIOR TO SEEKING SERVICE, THE END USER MUST BACK-UP ANY DATA OR FILES THAT MAY BECOME DAMAGED OR LOST. KODAK IS, WITHOUT LIMITATION, NOT RESPONSIBLE FOR LOST OR DAMAGED DATA OR FILES.

Eastman Kodak Company (Kodak) offers a range of service programs to support its Limited Warranty and to assist with the use and care of the Kodak Scanner (“Service Methods”). A Kodak Scanner represents an important investment. Kodak Scanners provide the productivity needed to stay competitive. The sudden loss of this productivity, even temporarily, could seriously affect the ability to meet commitments. Downtime can be very expensive, not just in the cost of the repair but also in time lost. To help alleviate these problems, Kodak may use one of the service methods listed below, depending upon product type, in providing service under its Limited Warranty.

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A-61560 June 2006

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Contents I1200/i1300 Series Scanners Contents Image Processing Troubleshooting Introduction Scanner features Safety information User precautionsEuropean Union Safety and regulatoryAgency approvals Power system Acoustic emission EMC statements Power system connectionUnited States NetzanschlußKorea JapanGetting Started What’s in the boxSelect Install Scanner Software Installing the scannerInstalling the Kodak Driver Software Page Page Page USB cable supplied with your scanner has two different ends Connecting the USBCable Page Installing application software Scanner components Front viewInside view Locking the scanner Back viewDegree angle Using the ScannerTurning the scanner on and off Scanner positions Tilting the scanner body Adjusting the output tray Adjusting the input tray Adjusting the side guides Start and stop scanning Document preparation Maximum Document SizeVerifying your scanner installation Window display icons Understanding your scanning environment Viewing test imagesSmart touch functionality Page Scan To settings Page Scan As settings Configuring function NumbersPage Page June Page Scanning your documents Automatic feeding Manual feedingImage Processing OverviewScan Validation Tool dialog box Page Page Page Page Main Kodak Scanner window Page Image Settings window Preview windowToolbar icons Following is a description of the toolbar iconsGeneral tab Size tab ImageBorder Post-scan rotation optionsSelection of Black and White Filters Noise Filters Image Page Enhancements tab Page Advanced options Icons Content Settings tab Page Setting up automatic color detection Example Page Page Using different settings for each side of a document Example Check the Different settings per side checkbox Images for each side of a document dual-stream ExampleDevice Settings window Document FeederMultifeed tab Page Scanner Time General diagnostics tabTests Debug tab Logs tab Images Sent To applicationUsing the Isis Driver Main Isis Driver window Main tab provides the following options Image ModeMain tab Page Brightness Image Orientation Layout tabLayout tab provides these options Options Black on White White on Black Scanner tab Scanner tab provides the following optionsMulti-feed Detection options Page Page Color Adjustment Adjustments tabAdjustments tab provides the following options Page Dropout tab Log tab About tabPage Area Inches or CentimetersMaintenance Opening the scanner coverCleaning the rollers Cleaning or replacing the separation moduleRotate the feed rollers to clean the entire surface TransportPage Page Page Page Page Page Replace each tire by sliding the tire off the core Page Accessories Contact your scanner supplier to order suppliesTroubleshooting Indicator lights and error codesClearing a document jam Problem solving Problem Possible SolutionError code listing Error Message Description105 Appendix a Specifications Scanner Type/SpeedAppendix B Feature Map Cropping Features108 June Appendix C Warranty US and Canada only Limited warranty for Kodak Scanners110 111 Return procedure Customer responsibility Warranty Service descriptionsOn-site service AURDepot service Contacting Kodak Important restrictions
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