Kodak i1200 manual On-site service, Aur

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On-site service

AUR

Included with selected Kodak Scanners is a Limited Warranty Registration card and a Limited Warranty Summary card. The Limited Warranty Summary card is specific by model. The Limited Warranty Summary card contains important warranty information, including the model number and the Limited Warranty. Refer to the Limited Warranty Summary card to determine the available Service Methods applicable to the particular Kodak Scanner.

If the Limited Warranty Registration card or Limited Warranty Summary card cannot be located, additional information may be obtained about the product, including updated warranty and service program information and restrictions, online at www.Kodak.com/go/warranty or by phone at (800) 822-1414.

To avoid service delays, Kodak urges end users to complete and return the enclosed Limited Warranty Registration Card at the first opportunity. If you cannot locate the Limited Warranty Registration card, you may register online at www.Kodak.com/go/warranty or by phone at (800) 822-1414.

Kodak also provides a variety of service programs that may be purchased to assist with the use and care of the Kodak Scanner.

Kodak is committed to providing its customers with quality, performance, reliability and service under the Limited Warranty.

For the selected Kodak Scanner, and after the Response Center verifies a hardware problem, a service call will be opened and logged. An Kodak Field Engineer will be dispatched to the product location to perform repair service if the product is located within the contiguous forty-eight (48) United States, in certain areas of Alaska and Hawaii, and if there are no security, safety or physical requirements that would restrict the Field Engineer’s access to the scanner. For additional information on service areas, please visit our website at: www.Kodak.com/go/docimaging. On-Site Service will be provided between the hours of 8 a.m. and 5 p.m. local time, Monday through Friday (excluding Kodak holidays).

AUR may be one of the easiest and most comprehensive service offerings in the industry. In the unlikely event of a product defect, for eligible purchasers of certain Kodak Scanners, Kodak will replace that product within two business days.

A-61560 June 2006

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Contents I1200/i1300 Series Scanners Contents Image Processing Troubleshooting Introduction Scanner features User precautions Safety informationSafety and regulatory Agency approvalsEuropean Union Power system connection Power system Acoustic emission EMC statementsUnited States NetzanschlußJapan KoreaWhat’s in the box Getting StartedInstalling the scanner Installing the Kodak Driver SoftwareSelect Install Scanner Software Page Page Page Connecting the USB CableUSB cable supplied with your scanner has two different ends Page Installing application software Front view Scanner componentsInside view Back view Locking the scannerUsing the Scanner Turning the scanner on and off Scanner positionsDegree angle Tilting the scanner body Adjusting the output tray Adjusting the input tray Adjusting the side guides Start and stop scanning Maximum Document Size Document preparationVerifying your scanner installation Window display icons Viewing test images Understanding your scanning environmentSmart touch functionality Page Scan To settings Page Scan As settings Numbers Configuring functionPage Page June Page Scanning your documents Manual feeding Automatic feedingOverview Image ProcessingScan Validation Tool dialog box Page Page Page Page Main Kodak Scanner window Page Preview window Image Settings windowFollowing is a description of the toolbar icons Toolbar iconsGeneral tab Image Size tabPost-scan rotation options BorderSelection of Black and White Filters Noise Filters Image Page Enhancements tab Page Advanced options Icons Content Settings tab Page Setting up automatic color detection Example Page Page Using different settings for each side of a document Example Images for each side of a document dual-stream Example Check the Different settings per side checkboxDocument Feeder Device Settings windowMultifeed tab Page General diagnostics tab TestsScanner Time Debug tab Images Sent To application Logs tabUsing the Isis Driver Main Isis Driver window Image Mode Main tabMain tab provides the following options Page Brightness Layout tab Layout tab provides these optionsImage Orientation Options Black on White White on Black Scanner tab provides the following options Scanner tabMulti-feed Detection options Page Page Adjustments tab Adjustments tab provides the following optionsColor Adjustment Page Dropout tab About tab Log tabPage Inches or Centimeters AreaOpening the scanner cover MaintenanceCleaning or replacing the separation module Cleaning the rollersRotate the feed rollers to clean the entire surface TransportPage Page Page Page Page Page Replace each tire by sliding the tire off the core Page Contact your scanner supplier to order supplies AccessoriesIndicator lights and error codes TroubleshootingClearing a document jam Problem Possible Solution Problem solvingError Message Description Error code listing105 Scanner Type/Speed Appendix a SpecificationsCropping Features Appendix B Feature Map108 June Limited warranty for Kodak Scanners Appendix C Warranty US and Canada only110 111 Warranty Service descriptions Return procedure Customer responsibilityAUR On-site serviceDepot service Important restrictions Contacting Kodak