Kodak i1200 manual Error code listing, Error Message Description

Page 108

Problem

Possible Solution

Images have black background bleed- through

When scanning translucent documents, black bleed-through may be displayed on the image. To minimize this, adjust the Contrast value or select Draft (Fixed) TWAIN or Fixed Processing in ISIS to improve the image or use the Kodak White Background Strip Accessory.

Error code listing

Following is a list of messages and corrective actions you can take if one of the following messages is encountered.

Error

Message

Description

2

Scanner failed initialization

 

 

 

 

3

Multi-feed detected

A multi-feed was detected due to a length checking condition or

 

 

multi-feed condition. Depending on how your scanner is set up,

 

 

you may need to restart the scanner. Check your PC monitor to

 

 

verify your images to be sure no documents were overlapped and

 

 

need to be rescanned.

 

 

 

4

Multi-feed detected, transport

A multi-feed was detected due to a length checking condition or

 

stopped

multi-feed condition. Depending on how your scanner is set up,

 

 

you may need to restart the scanner. Check your PC monitor to

 

 

verify your images to be sure no documents were overlapped and

 

 

need to be rescanned.

 

 

 

5

Jam in transport

A document is lodged in the scanner. Clear the paper path by

 

 

opening the scanner cover, removing the lodged document,

 

 

closing the scanner cover.

 

 

 

6

Calibration succeeded

Informational message. The scanner has been successfully

 

 

calibrated.

 

 

 

7

Calibration failed

Informational message. A calibration was performed and failed.

 

 

 

28

Ultrasonics calibration succeeded

Informational message. The scanner has been successfully

 

 

calibrated.

 

 

 

29

Ultrasonics calibration failed

Informational message. A calibration was performed and failed.

 

 

 

33

Call Service.

The scanner detected an error that cannot be resolved. Contact

 

 

Service.

 

 

 

44

Refeed document set

• The documents are too close together as they enter the scanner.

 

 

Replace the separation roller tires.

 

 

• One or more documents that passed through the transport were

 

 

not scanned. Refeed all documents for which images were not

 

 

obtained.

 

 

 

57

Reset scanner

An error occurred that the scanner cannot resolve without

 

 

recycling the power to the scanner. Turn the scanner off, then

 

 

back on again. If the error persists, call Service.

 

 

 

104

A-61560 June 2006

Image 108
Contents I1200/i1300 Series Scanners Contents Image Processing Troubleshooting Introduction Scanner features Safety information User precautionsSafety and regulatory Agency approvalsEuropean Union Power system Acoustic emission EMC statements Power system connectionUnited States NetzanschlußKorea JapanGetting Started What’s in the boxInstalling the scanner Installing the Kodak Driver SoftwareSelect Install Scanner Software Page Page Page Connecting the USB CableUSB cable supplied with your scanner has two different ends Page Installing application software Scanner components Front viewInside view Locking the scanner Back viewUsing the Scanner Turning the scanner on and off Scanner positionsDegree angle Tilting the scanner body Adjusting the output tray Adjusting the input tray Adjusting the side guides Start and stop scanning Document preparation Maximum Document SizeVerifying your scanner installation Window display icons Understanding your scanning environment Viewing test imagesSmart touch functionality Page Scan To settings Page Scan As settings Configuring function NumbersPage Page June Page Scanning your documents Automatic feeding Manual feedingImage Processing OverviewScan Validation Tool dialog box Page Page Page Page Main Kodak Scanner window Page Image Settings window Preview windowToolbar icons Following is a description of the toolbar iconsGeneral tab Size tab ImageBorder Post-scan rotation optionsSelection of Black and White Filters Noise Filters Image Page Enhancements tab Page Advanced options Icons Content Settings tab Page Setting up automatic color detection Example Page Page Using different settings for each side of a document Example Check the Different settings per side checkbox Images for each side of a document dual-stream ExampleDevice Settings window Document FeederMultifeed tab Page General diagnostics tab TestsScanner Time Debug tab Logs tab Images Sent To applicationUsing the Isis Driver Main Isis Driver window Image Mode Main tabMain tab provides the following options Page Brightness Layout tab Layout tab provides these optionsImage Orientation Options Black on White White on Black Scanner tab Scanner tab provides the following optionsMulti-feed Detection options Page Page Adjustments tab Adjustments tab provides the following optionsColor Adjustment Page Dropout tab Log tab About tabPage Area Inches or CentimetersMaintenance Opening the scanner coverCleaning the rollers Cleaning or replacing the separation moduleRotate the feed rollers to clean the entire surface TransportPage Page Page Page Page Page Replace each tire by sliding the tire off the core Page Accessories Contact your scanner supplier to order suppliesTroubleshooting Indicator lights and error codesClearing a document jam Problem solving Problem Possible SolutionError code listing Error Message Description105 Appendix a Specifications Scanner Type/SpeedAppendix B Feature Map Cropping Features108 June Appendix C Warranty US and Canada only Limited warranty for Kodak Scanners110 111 Return procedure Customer responsibility Warranty Service descriptionsOn-site service AURDepot service Contacting Kodak Important restrictions