Kodak i1200 manual Troubleshooting

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6 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Indicator lights and error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Clearing a document jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Problem solving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Error code listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Appendix A Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Appendix B Feature Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Appendix C Warranty - US and Canada only . . . . . . . . . . . . . . . . . . . . . . 109

Limited warranty on Kodak Scanners. . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Warranty exclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110 Installation Warning and Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111 How to obtain limited warranty service . . . . . . . . . . . . . . . . . . . . . . . . . . . .111 Packaging and shipping guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112 Return procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112 Customer responsibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112 Warranty Service descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112 On-site service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113 AUR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113 Depot service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Important restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115 Contacting Kodak . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

A-61560 June 2006

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Contents I1200/i1300 Series Scanners Contents Image Processing Troubleshooting Introduction Scanner features Safety information User precautionsAgency approvals Safety and regulatoryEuropean Union Power system Acoustic emission EMC statements Power system connectionUnited States NetzanschlußKorea JapanGetting Started What’s in the boxInstalling the Kodak Driver Software Installing the scannerSelect Install Scanner Software Page Page Page Cable Connecting the USBUSB cable supplied with your scanner has two different ends Page Installing application software Scanner components Front viewInside view Locking the scanner Back viewTurning the scanner on and off Scanner positions Using the ScannerDegree angle Tilting the scanner body Adjusting the output tray Adjusting the input tray Adjusting the side guides Start and stop scanning Document preparation Maximum Document SizeVerifying your scanner installation Window display icons Understanding your scanning environment Viewing test imagesSmart touch functionality Page Scan To settings Page Scan As settings Configuring function NumbersPage Page June Page Scanning your documents Automatic feeding Manual feedingImage Processing OverviewScan Validation Tool dialog box Page Page Page Page Main Kodak Scanner window Page Image Settings window Preview windowToolbar icons Following is a description of the toolbar iconsGeneral tab Size tab ImageBorder Post-scan rotation optionsSelection of Black and White Filters Noise Filters Image Page Enhancements tab Page Advanced options Icons Content Settings tab Page Setting up automatic color detection Example Page Page Using different settings for each side of a document Example Check the Different settings per side checkbox Images for each side of a document dual-stream ExampleDevice Settings window Document FeederMultifeed tab Page Tests General diagnostics tabScanner Time Debug tab Logs tab Images Sent To applicationUsing the Isis Driver Main Isis Driver window Main tab Image ModeMain tab provides the following options Page Brightness Layout tab provides these options Layout tabImage Orientation Options Black on White White on Black Scanner tab Scanner tab provides the following optionsMulti-feed Detection options Page Page Adjustments tab provides the following options Adjustments tabColor Adjustment Page Dropout tab Log tab About tabPage Area Inches or CentimetersMaintenance Opening the scanner coverCleaning the rollers Cleaning or replacing the separation moduleRotate the feed rollers to clean the entire surface TransportPage Page Page Page Page Page Replace each tire by sliding the tire off the core Page Accessories Contact your scanner supplier to order suppliesTroubleshooting Indicator lights and error codesClearing a document jam Problem solving Problem Possible SolutionError code listing Error Message Description105 Appendix a Specifications Scanner Type/SpeedAppendix B Feature Map Cropping Features108 June Appendix C Warranty US and Canada only Limited warranty for Kodak Scanners110 111 Return procedure Customer responsibility Warranty Service descriptionsOn-site service AURDepot service Contacting Kodak Important restrictions