Important restrictions | Eligibility: The Advance Exchange Program and the Depot Service are |
| available to eligible purchasers in the fifty (50) United States, and On- |
| Site Service is available in the contiguous |
| certain areas of Alaska and Hawaii for products purchased from |
| authorized distributors of Kodak. The Kodak Scanner will be ineligible |
| for any service under warranty if the product falls under any of Kodak’s |
| |
| return defective products to Kodak in compliance with Kodak’s then |
| current Packaging and Shipping Guidelines. Persons are only |
| considered “eligible purchasers” or “end users” if they originally |
| purchased the Kodak Scanner for their own personal or business use, |
| and not for resale. |
| Consumables: Consumables are items that wear out under normal |
| use and must be replaced by the end user as needed. Consumables, |
| supplies, other expendable items and those items identified as being |
| the user’s responsibility in the User’s Guide are not covered under the |
| Limited Warranty. |
| If any of the above excluded parts or services are required, they may be |
| available through an authorized service provider at their hourly rates |
| and at terms then in effect. |
| Any defective products or parts replaced by Kodak become the |
| property of Kodak. |
Contacting Kodak
For Information on Kodak Scanners:
Website: www.Kodak.com/go/docimaging
For U.S. Service, Repair and Technical Assistance by Telephone: Telephone technical support is available
For Technical Documentation and FAQ’s available 24 hours a day:
Website: www.Kodak.com/go/docimaging
For Service Program Information
Website: www.Kodak.com
Phone: (800) 822-1414
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