Kodak 100/120EX manual Troubleshooting, Indicator lights and error codes Clearing a document jam

Page 74

4 Troubleshooting

Indicator lights and error codes

Clearing a document jam

Occasionally you may encounter a situation with your Scan Station where it may not function properly. Refer to the information in this chapter to help you resolve the situation before calling Technical Support.

The indicator lights provide information on the current state of the Scan Station.

Flashing green: indicates the Scan Station is initializing from powering on or warming up from a power saving mode and preparing to scan.

Steady green: indicates the Scan Station is ready to scan.

Flashing red: indicates a Scan Station error. Flashes E then a number, such as 6 (indicating the Scan Station cover is open).

The following list of error codes may be displayed in the Function window. When an error is indicated, the indicator light blinks the same number of times as the number displayed in the function window. Therefore, if the cover is open, the number “6” appears in the Function window and the indicator flashes red and blinks six times.

1 - 5, 7 and 8	Call Service.
6	The cover is open.
9	There is a document jam.

If your Scan Station stops scanning due to a document jam, follow the procedures below:

1. Press the cover release button to open the Scan Station cover.

2.Remove any jammed documents from inside the Scan Station.

3.Close the cover.

A-61544 January 2008

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Contents Page Contents Troubleshooting Introduction Page Kodak Perfect Page Image Processing Configuration FileUser types Important concepts File Output Types Safety information User precautions Environmental informationConnexion aux systèmes d’alimentation électrique Power System ConnectionNetzanschluß United StatesKorean JapanTaiwan Scan Station components Front viewControl Panel LeftInside view Rear viewUsing the Scan Station Paper typesSoft Start button Main power switch Using the control panel and touch screen Scan Station touch screen Destination modeTop portion of the Destination mode screen Processing Success Failure Middle portion of the Destination mode screen Bottom of the Destination mode screen Settings mode Basic Scan Station operation Scanning documents with the default settings Select To change image processing settings Page Resend Resend and ResetReset Searching for email addresses Using Setting Shortcuts Customizing settings for your scan session January Page Page January Page Using the Setting Shortcuts Black and White Document OCR Quality Settings ShortcutInteractively Name Scanned Files and Add Date/Time Stamp Changing the Document Type option Text with Graphics, Text, or PhotographsContrast and Threshold can be changed Changing the Copies for Printing option To printAdvanced option Page Page Page Installing and Using the Configuration Organizer Before you begin Installing Configuration OrganizerPage Page Page Creating configuration files Configuration Organizer window File menuEdit menu Layout menuUser menu Help menuModifying a configuration file ToolbarPage Creating tasks Select EditAdd ItemPage Page Deleting tasks Renaming tasks Editing tasks Managing your destination groups Adding an email group and addressesGroup name First Name Last Name Email Address Page Adding a USB flash drive folder group Renaming a flash drive Group DriveNetwork Folder Group icon is added Deleting a network group Renaming a network groupNetwork Adding an FTP group Page Adding a fax group and fax numbers Renaming an fax group Deleting a fax groupShortcuts Creating SettingsChanging default settings Setting up a flash drive password Testing your configuration file Troubleshooting Indicator lights and error codes Clearing a document jamProblem solving Problem Possible SolutionKodak, 2008. All rights reserved. TM Kodak