Error Message Codes

KODAK 1200i WIDE-FORMAT PRINTING SYSTEM

Errors are listed into four general groups:

¾Cartridge Error Messages/Cartridge Failures

¾Ink System (Refill Bottle/Intermediate Reservoir) Error Messages

¾Dryer System Error Messages

¾Miscellaneous Error Messages

NOTE: service related actions should only be performed by qualified personnel.

1. Cartridge Error Messages/Cartridge Failures:

Review the explanation for ink system/cartridge error messages and the appropriate recovery process – additional error message/code information is provided at the end of this document. Make sure you report the following information completely and accurately:

1.The initial screen error message.

2.The message displayed after pressing the MORE INFO key.

3.The message displayed after pressing the failed cartridge associated error key (e.g., F1 = Black, F2 = Cyan, F3, = Magenta, etc.).

Background Info - Error Classifications:

There are three basic types of cartridge errors:

1.ID-chip communication errors.

2.ID-chip data errors.

3.Internal cartridge errors (or insufficient ink delivery).

Type 1: ID-chip communication errors (Example: "Pen Error – Code 4”).

This type of error is identified by a special code and it usually indicates there is a fault or bad connection with the ID-chip. The suggested course of action is to inspect the ID-chip and its connection to make sure the chip is making contact. Try reseating the cartridge - if no problems are detected, you should replace the cartridge and retest the system to verify valid ID-chip response with the new chip. Note: Additional information is available (but not necessary) if you press the associated error key (F1, F2, etc.) after navigating to the “Cart Info” display.

If a communication problem cannot be resolved through cartridge replacement then check flex driver cable and trailing cable connectivity. Replace flex driver cable; replace trailing cable.

Type 2: ID-chip data errors (Example: "Pen Error – Invalid Ink Type!”).

This type of error indicates the data recorded in the cartridge ID-chip is incompatible with the requirements specified in the printer setup. In this particular case, the cartridge ink type does not match the ink types of the other cartridges and, therefore, is incompatible. Correct this error by simply replacing the cartridge with one having the proper ink type.

Technical Training Guide