PEN Error JOB Paused, Color Pen Error Invalid Pen ID

KODAK 1200i WIDE-FORMAT PRINTING SYSTEM

2.Ensure cartridge is completely seated and firmly pressed against the flex driver cable surface. Ensure cartridge door and door pusher is properly engaging and locking cartridge in place.

3.Cycle printer power to verify fault clears.

4.Replace cartridge.

5.Reseat appropriate flex driver cable and trailing cable (both ends).

6.Replace appropriate flex driver cable.

7.Replace trailing cable.

JETS BAD: ALLOW 3-PASS APC? (N/A)

JETS BAD: ALLOW 4-PASS APC?

JETS BAD: ALLOW 6-PASS APC?

JETS BAD: ALLOW 8-PASS APC?

If you receive any of these errors (APC set to PAUSE) this indicates that the printer is able to compensate at a higher pass mode. Select YES to give permission to proceed to this new higher pass mode or select NO to stay at the current pass mode. One line of the display will show the cartridge colors with the problem cartridge(s) flashing.

PEN ERROR - JOB PAUSED!

This pen alarm provides the top-level error status only. Additional information about the specific error is available if the operator presses the “More Info” button. The following is a list of all possible (color-generic) “More Info” specific error messages that follow “Pen Error”:

If the Pen Error is related to an ID-chip data validation error, one the following messages will be displayed:

[<color>] Pen Error – Ink Record Mismatch!

Translation: The system was unable to update pen ID-chip ink count.

[<color>] Pen Error – Invalid Pen ID!

Translation: The pen Cartridge Body ID is invalid. Ensure the cartridge is properly mating to the flex driver cable. Clean flex driver cable and retest.

[<color>] Pen Error – End of Jet Life!

Translation: The pen ink count is greater than maximum (2800ml).

[<color>] Pen Error (#10) – Invalid Ink Type!

Translation: The pen ink type does not match the other installed pen ink types (i.e. Qi-Dye versus Qi Pigment). Verify OEM configuration by checking Cartridge. Could also be an improperly programmed ID chip.

[<color>] Pen Error – TSR Failure!

Translation: The Cartridge Body TSR value is out of range. If this error is occurring for all cartridges then the firmware (i.e. version 2.0.7) may be detecting a faulty carriage board voltage level. It is suggested to load firmware version

2.1.0(or higher) bypass the error and resume print operations (the specific cartridge will run in open loop thermal control and may affect output color however). Average TSR values are normally 460-490 (480 to 510 is optimum),

Technical Training Guide