Lexmark S410, 40E manual Paper jam in the printer, Check the jam clearance area

Page 134

Troubleshooting

134

•“Paper jam in the duplex unit” on page 137

•“Paper jam in the ADF (select models only)” on page 138

•“Paper or specialty media misfeeds” on page 140

Paper jam in the printer

Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams.

Check the jam clearance area

1Lift the scanner unit.

2Remove the jam clearance cover.

Notes:

•Squeeze the snap to lift the jam clearance cover.

•Make sure that the printhead is moved to the side and away from the jammed paper.

Image 134

Contents S410 Series Users Guide OctoberContents Scanning PrintingCopying Faxing TroubleshootingMailing NetworkingIndex 176 Safety information Minimizing your printers environmental impact About your printerThank you for choosing this printer Conserving energyRecycling Finding information about the printerConserving ink PublicationsGo to http//smartsolutions.lexmark.com. Click Help to Understanding the parts of the printer UseAbout your printer About your printer Return Program cartridge Regular cartridge Ordering and replacing suppliesOrdering ink cartridges Removing ink cartridges Using genuine Lexmark ink cartridgesReplacing ink cartridges Part Number Installing ink cartridgesOrdering paper and other supplies Recycling Lexmark products Paper Paper sizeUsing the printer control panel buttons and menus Replacing the language sheetUsing the printer control panel Using the printer control panel buttons and menus Use Keypad Copy mode or Photo modeSetup OK Print Mode Setup OK 2‑Sided Copy, Standalone OK Changing the Sleep timeoutSetup OK Device Setup OK Sleep OK Saving paper and energySetup OK Restore Factory Defaults OK Restoring factory default settingsSetup OK Device Setup OK Screen Brightness OK Software installed during printer installation Using the printer softwareUsing the Windows printer software Minimum system requirementsPrinter software Launching the Print dialog Using the Macintosh printer softwareUse Printer Settings Customize settings for fax jobs Launching an applicationFor Windows users Finding and installing optional softwareAccessing Web links For Macintosh usersUpdating the printer software Reinstalling the printer softwareUninstalling the printer software Downloading PCL and PS drivers Windows onlyInstalling the printer software Using the InternetLoading paper and original documents Loading paperPaper and specialty media guidelines Load up to Make sure thatLoading paper and original documents Saving paper settings Loading original documents on the scanner glass Loading original documents into the ADFTips for printing Click Properties, Preferences, Options, or SetupPrinting Printing basic documentsCollating printed copies Changing the print order of pagesPrinting multiple pages on one sheet Printing on specialty media Printing envelopesPrinting on labels Paper/Finishing tab Manage Custom Sizes NewSupported file types Working with photosPrinting on custom‑size paper Using a flash drive with the printer Printing photos from a flash drivePrinting photos from a PictBridge-enabled digital camera Printing on both sides of the paper duplexing Printing on both sides of the paper duplexing automaticallyUsing the printer software Setting the duplex printing dry timeUsing the control panel Setup OK Print Mode Setup OK Page Dry Time OKFor Macintosh users Managing print jobsFinding the print queue for your printer System Preferences Print & Fax select your printerFor Windows users Setting your printer as the default printerCreating a print queue Changing the default printing mode Pausing print jobsCanceling print jobs Resuming print jobsSupported printers What is LexPrint?Printing from a mobile device Making copies CopyingTips for copying Scanner glassEnlarging or reducing images Adjusting copy qualityCopying an ID card Copy OK ScalePlacing separator sheets between copies Collating copies using the printer control panelMaking a copy lighter or darker Copy OK DarknessRemoving the background of a copy Copying multiple pages on one sheetPlacing an overlay message on each Making a two‑sided duplex copy manually Making a two-sided duplex copyMaking a two‑sided duplex copy automatically Copy OK 2‑Sided CopiesCanceling copy jobs Scanning to a local computer ScanningTips for scanning Scan OK Computer USB‑Connected Computer OKScanning to a network computer Scanning to a flash drive or memory cardScanning photos for editing Scanning documents for editingScanning directly to e‑mail using the printer software For Macintosh users Why am I being asked for a PIN? Scanning FAQCanceling scan jobs How can I improve the quality of a scan?Creating an e‑mail contact list using the computer Setting up the printer to e-mailSetting up the e-mail function Double‑click Printer SettingsContacts tab Individuals tab Sending e-mailTips for e‑mailing Canceling an e‑mail Faxing Setting up the printer to faxSetup 1 Printer is connected to a dedicated fax line Scenario 1 Standard telephone lineConnected to the same telephone wall jack Connected to different wall jacksTo connect Scenario 2 Digital Subscriber Line DSL To connect Scenario 3 VoIP telephone serviceTips for this setup Setup 1 Printer is connected directly to a cable modem Scenario 5 Country‑ or region‑specific setup Connecting the printer to a non‑RJ‑11 wall jack EXT Line Connecting the printer to a wall jack in Germany Entering your user information Setting the fax headerSetup OK Fax Setup OK Dialing and Sending OK Fax Name OK Setting the fax footer Configuring the fax settingsConfiguring fax settings using the printer control panel Setting the date and timeFrom here You can Configuring fax settings using the fax softwareUsing the Fax Setup Wizard in Windows Double-clickPrinter Settings Creating a contact list using the printer control panelUsing the Printer Settings in Macintosh Setup OK Fax Setup OK Address Book OKClick Select from phonebook Creating a contact list using the fax softwareClick Printer Home Fax Edit contact list Tips for sending faxes Sending faxes using the printer control panelSending faxes Receiving faxes Tips for receiving faxesTips Receiving faxes automaticallyReceiving faxes manually What is my fax number? Faxing FAQWhat is a splitter and what type of splitter should I use? How many rings should I set? What is my dialing prefix?When do I need to set Auto Answer to On? How do I set the distinctive ring for the printer?Adjusting the ringer volume How do I adjust the speaker volume on the printer?Adjusting the dialing volume How can I check the dial tone?Quality Black resolution Color resolution What settings work best with voice mail service?How do I change the resolution of the documents that I fax? How do I send a fax at a scheduled time?How do I view the fax history of the printer? How do I send a fax using a phone calling card?How do I know that the fax was sent successfully? How do I print a fax on both sides of the paper?Can I block faxes? Setup OK Fax Setup OK Fax Blocking OK Turn On/Off OK On OKHow do I forward a fax? Can I retrieve failed faxes?Networking Installing the printer on a wireless networkWireless network compatibility Supported network security optionsNo Security Printing a network setupSetup OK Network Setup OK Print Network Setup Page OK Information you will need during advanced wireless setup Installing the printer on a wireless network Authentication type Encryption method Open Mode NoneInstalling the printer on other computers Before you begin Special wireless installation instructionsAdding the printer to your wireless network Double‑click Wireless Setup Assistant Changing wireless settings after installationClick Configuration TCP/IP Set static IP address Assigning a static IP addressWindows Vista or later Advanced wireless setupCreating an ad hoc wireless network Windows XP Adding a printer to an existing ad hoc wireless network Select View Available Wireless NetworksUSE the Push Button Configuration PBC Method Configuring the printer wirelessly using WPS Windows onlyConfiguring Wi‑Fi Protected Setup manually USE the Personal Identification Number PIN MethodIf the printer is currently set up for Ethernet Using the printer wirelesslyUsing the printer locally USB Select Set as Default Printer from the menu Using the printer over an Ethernet networkIf the printer is currently set up for wireless Selecting the printerDouble‑click Lexmark Extras Lexmark Setup Assistant Adding the printer Double‑click Printer Setup Utility or Print CenterSharing a printer in a Windows environment Mac OS X version 10.5 or laterSharing a printer in a Macintosh environment Click Sharing or Printer PropertiesEAP‑MD5, MSCHAPv2, or Leap Configuring securityWPA Personal, WPA2‑Personal or WPA2‑Enterprise What is Wi‑Fi Protected Setup? Networking FAQConfiguring 802.1X Authentication If you have selected Do thisWhere do I find my SSID? Where do I find my WEP key or WPA/WPA2 passphrase?What is an SSID? Characters Security type What is a network?How are home networks configured? Wireless network examples Scenario 2 Wireless network with Internet accessScenario 3 Wireless network with no Internet access What is a USB cable?Why do I need a USB cable? How do I attach the USB cable?How are infrastructure and ad hoc networks different? Checking printer connectivity Finding the signal strengthChecking computer connectivity Infrastructure Ad hocRemove Obstacles Between the Access Point and the Printer How can I improve wireless signal strength?Move the Printer Closer to the Access Point Arrange the Network to Reduce Signal AbsorptionFor Macintosh users with an AirPort base station Click Advanced or Configure What is a MAC address?For Macintosh users with an access point What is an IP address? How do I find the MAC address?How are IP addresses assigned? What is TCP/IP?How do I locate IP addresses? Locating the printer IP addressWhat is a key index? What is the difference between Guided and Advanced setup?Maintaining ink cartridges Using the printer control panelMaintaining the printer Checking ink levelsSetup OK Maintenance OK Cleaning the exterior of the printerCleaning the printhead nozzles Cleaning the scanner glass Moving the printer to another locationPage Setup troubleshooting TroubleshootingIf Troubleshooting does not solve your problem Before you troubleshootPrint job does not print or is missing pages Software did not installReconnect the Printer Power Supply Make Sure the INK Cartridges are Inserted CorrectlyRemove and Reinstall the Printer Software Printer is busy or does not respond Make Sure the Printer is not in Sleep ModePrinter is printing blank pages Cannot print through USB Make Sure the USB Port is Enabled in WindowsCannot delete documents from the print queue Cannot Collate Job Alignment ProblemUnderstanding printer messages Change to Size PaperFax Memory Full Ink Cartridge ErrorClose Printer Ink Cartridge MissingInk Cartridge Unsupported Memory Device ErrorNetwork x Software Error Ink LowPrinthead Cannot Move Printhead ErrorPrinter Memory Full Remove and reinsert the printheadPrinthead Missing Printhead Unsupported Printhead Warning Replace Ink CartridgeJams and misfeeds troubleshooting Paper jam in the printer Check the jam clearance areaPaper jam in the exit tray Paper jam in the paper support Paper jam in the duplex unit Scenario Paper jam in the ADF select models onlyCheck the ADF Scenario Check Paper Condition Paper or specialty media misfeedsCheck under the ADF tray Select the Borderless Print Feature Print troubleshootingCheck Minimum Print Settings Poor quality at the edgesCheck the INK Levels Streaks or lines on printed imagePrint speed is slow Copier or scanner does not respond Copy and scan troubleshootingComputer slows down when printing Partial copies or scans of documents or photos Scanner unit does not closePoor copy or scanned image quality Scan was not successfulCannot scan to a computer over a network Fax troubleshootingScanning takes too long or freezes the computer Restart the ComputerCannot send faxes Fax troubleshooting checklistConnection checklist Decrease the Transmission Speed of the FAX ModemMake Sure That the Dial Prefix Setting is Correct Enable Error CorrectionEnable Automatic FAX Conversion Setup OK Fax Setup OK Dialing and Sending OK Dial Prefix OKCannot run the fax software Make Sure the Printer is Connected to a Telephone Line Fax error messages on the printer control panelError Message What it indicates Possible solutions Troubleshooting 150 Make Sure the Printer is Plugged in and Turned on Network troubleshootingContinue button is unavailable Make Sure the USB Port on the Computer is WorkingRUN the Installer Again Cannot print and there is a firewall on the computerPage Cannot print over wireless network Setup OK Demo Mode OK Off OKTroubleshooting 155 For Macintosh users with an access point Wireless print server not installed Locating the printer IP address Resolving intermittent wireless communications issues Troubleshooting 160 Troubleshooting 161 Lexmark International, Inc All rights reserved Product informationEdition notice United States Government Rights TrademarksNoise emission levels Modular component noticeLicensing notices Meter average sound pressure, dBABattery notice Static sensitivity notice Product disposalProduct power consumption Temperature informationPower consumption Sleep ModeAvis de conformité aux normes de l’industrie du Canada Off modeIndustry Canada compliance statement European Community EC directives conformity168 169 Utilisation de ce produit en Suisse Using this product in SwitzerlandSouth Africa telecommunications notice Verwendung dieses Produkts in der SchweizIndustry Canada Canada Regulatory notices for wireless productsExposure to radio frequency radiation Industry Canada Canada172 173 Limited warranty service Statement of Limited WarrantyLimited warranty Lexmark International, Inc., Lexington, KYAdditional rights Extent of limited warrantyLimitation of liability Index NumericsEAP‑TLS Page Page Page Ssid VPN

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40E, S410 specifications

The Lexmark S415 and S410 series of printers, along with the 90T4110 toner cartridge, are designed to meet the needs of small to medium-sized businesses that require reliable, efficient, and high-performance printing solutions.

The Lexmark S415 is a multifunction device that combines printing, copying, scanning, and faxing capabilities in a single compact unit. It boasts a print speed of up to 33 pages per minute (ppm) for black and white prints and up to 28 ppm for color. This model utilizes Lexmark's proprietary Unison toner, which ensures consistent, high-quality output and reduces the need for frequent cartridge replacements. The S415 supports a variety of paper types and sizes, making it versatile for various office tasks.

On the other hand, the Lexmark S410 is designed for everyday printing needs with its streamlined functionality. It provides print speeds similar to the S415 and is equipped with a user-friendly interface that simplifies operation. The S410 model emphasizes energy efficiency, featuring Eco Mode to minimize energy consumption and reduce printing costs. The printer also supports mobile printing technologies such as AirPrint and Google Cloud Print, allowing users to print directly from their smartphones or tablets.

Both models incorporate advanced security features to protect sensitive business information. These include secure printing, which ensures that documents are only printed when the user is present at the device. Additionally, the printers offer various connectivity options, including USB, Ethernet, and wireless capabilities, providing flexibility in a networked office environment.

The 90T4110 toner cartridge, compatible with both the S415 and S410 series, offers a generous page yield, delivering more prints while reducing overall printing costs. This toner cartridge is engineered to provide consistent print quality and prevent downtime associated with frequent replacements.

In summary, the Lexmark S415 and S410 printers, supported by the 90T4110 toner cartridge, deliver robust performance and versatile features tailored for modern business requirements. With their multifunction capabilities, high print speeds, and emphasis on security and energy efficiency, these devices are invaluable assets for enhancing productivity in any office setting.