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Faxing FAQ
If I skipped the fax setup initially, do I need to run the installer again to set up the fax?
You do not need to run the installer again. You can set up and configure the fax through the fax software that was installed with the printer software.
1Connect the printer to the telephone line. For more information, see “Setting up the printer to fax” on page 63.
2Configure the fax settings using the fax software. To access the fax software:
For Windows users a Click or Start.
bClick All Programs or Programs, and then select the printer program folder from the list.
cClick Printer Home > Fax >Set up the printer to fax. The Fax Setup Wizard opens.
dRun the wizard. Make sure you select the correct telephone service and connection. The wizard configures optimal fax settings based on your connection.
For Macintosh users
aFrom the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder.
bDouble-click Printer Settings, and then configure the fax settings.
What is a splitter and what type of splitter should I use?
If there are limited wall jacks in your home or limited ports on your adapter, then you can use a phone splitter. A splitter splits the telephone signal and allows you to connect multiple devices to the wall jack. It has two or more ports where you can plug the devices. Do not use a line splitter.
To make sure that you are using the correct splitter, plug an analog telephone into the splitter and then listen for a dial tone.
What is my fax number?
In most cases, your telephone number is also your fax number. If you subscribe to the Distinctive Ring Pattern Detection (DRPD) service offered by telephone companies, then your fax number is the number that you assigned to the printer. Make sure that you enter the correct distinctive ring pattern for that number in the fax software or in the Fax Setup menu of the printer control panel.
If you have more than one telephone line, then make sure that you enter the number for the line on which the printer is connected.
Contents
October
S410 Series Users Guide
Contents
Printing
Copying
Scanning
Mailing
Troubleshooting
Faxing
Networking
Index 176
Safety information
Thank you for choosing this printer
About your printer
Minimizing your printers environmental impact
Conserving energy
Conserving ink
Finding information about the printer
Recycling
Publications
Go to http//smartsolutions.lexmark.com. Click Help to
Use
Understanding the parts of the printer
About your printer
About your printer
Ordering and replacing supplies
Ordering ink cartridges
Return Program cartridge Regular cartridge
Using genuine Lexmark ink cartridges
Replacing ink cartridges
Removing ink cartridges
Installing ink cartridges
Ordering paper and other supplies
Part Number
Paper Paper size
Recycling Lexmark products
Replacing the language sheet
Using the printer control panel buttons and menus
Using the printer control panel
Use Keypad Copy mode or Photo mode
Using the printer control panel buttons and menus
Setup OK Device Setup OK Sleep OK
Changing the Sleep timeout
Setup OK Print Mode Setup OK 2‑Sided Copy, Standalone OK
Saving paper and energy
Restoring factory default settings
Setup OK Device Setup OK Screen Brightness OK
Setup OK Restore Factory Defaults OK
Using the Windows printer software
Using the printer software
Software installed during printer installation
Minimum system requirements
Printer software
Use Printer Settings Customize settings for fax jobs
Using the Macintosh printer software
Launching the Print dialog
Launching an application
Accessing Web links
Finding and installing optional software
For Windows users
For Macintosh users
Uninstalling the printer software
Reinstalling the printer software
Updating the printer software
Downloading PCL and PS drivers Windows only
Using the Internet
Installing the printer software
Loading paper
Loading paper and original documents
Load up to Make sure that
Paper and specialty media guidelines
Loading paper and original documents
Saving paper settings
Loading original documents into the ADF
Loading original documents on the scanner glass
Printing
Click Properties, Preferences, Options, or Setup
Tips for printing
Printing basic documents
Changing the print order of pages
Collating printed copies
Printing multiple pages on one sheet
Printing envelopes
Printing on specialty media
Paper/Finishing tab Manage Custom Sizes New
Printing on labels
Working with photos
Printing on custom‑size paper
Supported file types
Printing photos from a flash drive
Using a flash drive with the printer
Printing photos from a PictBridge-enabled digital camera
Printing on both sides of the paper duplexing automatically
Printing on both sides of the paper duplexing
Using the control panel
Setting the duplex printing dry time
Using the printer software
Setup OK Print Mode Setup OK Page Dry Time OK
Finding the print queue for your printer
Managing print jobs
For Macintosh users
System Preferences Print & Fax select your printer
Setting your printer as the default printer
Creating a print queue
For Windows users
Pausing print jobs
Changing the default printing mode
Resuming print jobs
Canceling print jobs
What is LexPrint?
Printing from a mobile device
Supported printers
Tips for copying
Copying
Making copies
Scanner glass
Copying an ID card
Adjusting copy quality
Enlarging or reducing images
Copy OK Scale
Making a copy lighter or darker
Collating copies using the printer control panel
Placing separator sheets between copies
Copy OK Darkness
Copying multiple pages on one sheet
Placing an overlay message on each
Removing the background of a copy
Making a two‑sided duplex copy automatically
Making a two-sided duplex copy
Making a two‑sided duplex copy manually
Copy OK 2‑Sided Copies
Canceling copy jobs
Tips for scanning
Scanning
Scanning to a local computer
Scan OK Computer USB‑Connected Computer OK
Scanning to a flash drive or memory card
Scanning to a network computer
Scanning documents for editing
Scanning photos for editing
Scanning directly to e‑mail using the printer software
For Macintosh users
Canceling scan jobs
Scanning FAQ
Why am I being asked for a PIN?
How can I improve the quality of a scan?
Setting up the e-mail function
Setting up the printer to e-mail
Creating an e‑mail contact list using the computer
Double‑click Printer Settings
Sending e-mail
Tips for e‑mailing
Contacts tab Individuals tab
Canceling an e‑mail
Setup 1 Printer is connected to a dedicated fax line
Setting up the printer to fax
Faxing
Scenario 1 Standard telephone line
Connected to different wall jacks
Connected to the same telephone wall jack
To connect
Scenario 2 Digital Subscriber Line DSL
Scenario 3 VoIP telephone service
Tips for this setup
To connect
Setup 1 Printer is connected directly to a cable modem
Scenario 5 Country‑ or region‑specific setup
Connecting the printer to a non‑RJ‑11 wall jack
EXT Line
Connecting the printer to a wall jack in Germany
Setting the fax header
Setup OK Fax Setup OK Dialing and Sending OK Fax Name OK
Entering your user information
Configuring fax settings using the printer control panel
Configuring the fax settings
Setting the fax footer
Setting the date and time
Configuring fax settings using the fax software
Using the Fax Setup Wizard in Windows
From here You can
Using the Printer Settings in Macintosh
Creating a contact list using the printer control panel
Double-clickPrinter Settings
Setup OK Fax Setup OK Address Book OK
Creating a contact list using the fax software
Click Printer Home Fax Edit contact list
Click Select from phonebook
Sending faxes using the printer control panel
Sending faxes
Tips for sending faxes
Tips for receiving faxes
Receiving faxes
Receiving faxes automatically
Receiving faxes manually
Tips
Faxing FAQ
What is a splitter and what type of splitter should I use?
What is my fax number?
When do I need to set Auto Answer to On?
What is my dialing prefix?
How many rings should I set?
How do I set the distinctive ring for the printer?
Adjusting the dialing volume
How do I adjust the speaker volume on the printer?
Adjusting the ringer volume
How can I check the dial tone?
How do I change the resolution of the documents that I fax?
What settings work best with voice mail service?
Quality Black resolution Color resolution
How do I send a fax at a scheduled time?
How do I know that the fax was sent successfully?
How do I send a fax using a phone calling card?
How do I view the fax history of the printer?
How do I print a fax on both sides of the paper?
How do I forward a fax?
Setup OK Fax Setup OK Fax Blocking OK Turn On/Off OK On OK
Can I block faxes?
Can I retrieve failed faxes?
Wireless network compatibility
Installing the printer on a wireless network
Networking
Supported network security options
Printing a network setup
Setup OK Network Setup OK Print Network Setup Page OK
No Security
Information you will need during advanced wireless setup
Authentication type Encryption method Open Mode None
Installing the printer on a wireless network
Installing the printer on other computers
Special wireless installation instructions
Adding the printer to your wireless network
Before you begin
Click Configuration TCP/IP Set static IP address
Changing wireless settings after installation
Double‑click Wireless Setup Assistant
Assigning a static IP address
Advanced wireless setup
Creating an ad hoc wireless network
Windows Vista or later
Windows XP
Select View Available Wireless Networks
Adding a printer to an existing ad hoc wireless network
Configuring Wi‑Fi Protected Setup manually
Configuring the printer wirelessly using WPS Windows only
USE the Push Button Configuration PBC Method
USE the Personal Identification Number PIN Method
Using the printer wirelessly
Using the printer locally USB
If the printer is currently set up for Ethernet
If the printer is currently set up for wireless
Using the printer over an Ethernet network
Select Set as Default Printer from the menu
Selecting the printer
Double‑click Lexmark Extras Lexmark Setup Assistant
Sharing a printer in a Windows environment
Double‑click Printer Setup Utility or Print Center
Adding the printer
Mac OS X version 10.5 or later
Click Sharing or Printer Properties
Sharing a printer in a Macintosh environment
Configuring security
WPA Personal, WPA2‑Personal or WPA2‑Enterprise
EAP‑MD5, MSCHAPv2, or Leap
Configuring 802.1X Authentication
Networking FAQ
What is Wi‑Fi Protected Setup?
If you have selected Do this
Where do I find my WEP key or WPA/WPA2 passphrase?
What is an SSID?
Where do I find my SSID?
What is a network?
How are home networks configured?
Characters Security type
Scenario 2 Wireless network with Internet access
Wireless network examples
Why do I need a USB cable?
What is a USB cable?
Scenario 3 Wireless network with no Internet access
How do I attach the USB cable?
How are infrastructure and ad hoc networks different?
Checking computer connectivity
Finding the signal strength
Checking printer connectivity
Infrastructure Ad hoc
Move the Printer Closer to the Access Point
How can I improve wireless signal strength?
Remove Obstacles Between the Access Point and the Printer
Arrange the Network to Reduce Signal Absorption
For Macintosh users with an AirPort base station
What is a MAC address?
For Macintosh users with an access point
Click Advanced or Configure
How do I find the MAC address?
What is an IP address?
How do I locate IP addresses?
What is TCP/IP?
How are IP addresses assigned?
Locating the printer IP address
What is the difference between Guided and Advanced setup?
What is a key index?
Maintaining the printer
Using the printer control panel
Maintaining ink cartridges
Checking ink levels
Cleaning the exterior of the printer
Cleaning the printhead nozzles
Setup OK Maintenance OK
Moving the printer to another location
Cleaning the scanner glass
Page
If Troubleshooting does not solve your problem
Troubleshooting
Setup troubleshooting
Before you troubleshoot
Reconnect the Printer Power Supply
Software did not install
Print job does not print or is missing pages
Make Sure the INK Cartridges are Inserted Correctly
Remove and Reinstall the Printer Software
Make Sure the Printer is not in Sleep Mode
Printer is printing blank pages
Printer is busy or does not respond
Make Sure the USB Port is Enabled in Windows
Cannot delete documents from the print queue
Cannot print through USB
Understanding printer messages
Alignment Problem
Cannot Collate Job
Change to Size Paper
Close Printer
Ink Cartridge Error
Fax Memory Full
Ink Cartridge Missing
Network x Software Error
Memory Device Error
Ink Cartridge Unsupported
Ink Low
Printer Memory Full
Printhead Error
Printhead Cannot Move
Remove and reinsert the printhead
Printhead Missing
Printhead Unsupported
Replace Ink Cartridge
Printhead Warning
Jams and misfeeds troubleshooting
Check the jam clearance area
Paper jam in the printer
Paper jam in the exit tray
Paper jam in the paper support
Paper jam in the duplex unit
Paper jam in the ADF select models only
Check the ADF
Scenario
Scenario
Paper or specialty media misfeeds
Check under the ADF tray
Check Paper Condition
Check Minimum Print Settings
Print troubleshooting
Select the Borderless Print Feature
Poor quality at the edges
Streaks or lines on printed image
Print speed is slow
Check the INK Levels
Copy and scan troubleshooting
Computer slows down when printing
Copier or scanner does not respond
Poor copy or scanned image quality
Scanner unit does not close
Partial copies or scans of documents or photos
Scan was not successful
Scanning takes too long or freezes the computer
Fax troubleshooting
Cannot scan to a computer over a network
Restart the Computer
Connection checklist
Fax troubleshooting checklist
Cannot send faxes
Decrease the Transmission Speed of the FAX Modem
Enable Automatic FAX Conversion
Enable Error Correction
Make Sure That the Dial Prefix Setting is Correct
Setup OK Fax Setup OK Dialing and Sending OK Dial Prefix OK
Cannot run the fax software
Fax error messages on the printer control panel
Error Message What it indicates Possible solutions
Make Sure the Printer is Connected to a Telephone Line
Troubleshooting 150
Continue button is unavailable
Network troubleshooting
Make Sure the Printer is Plugged in and Turned on
Make Sure the USB Port on the Computer is Working
Cannot print and there is a firewall on the computer
RUN the Installer Again
Page
Setup OK Demo Mode OK Off OK
Cannot print over wireless network
Troubleshooting 155
For Macintosh users with an access point
Wireless print server not installed
Locating the printer IP address
Resolving intermittent wireless communications issues
Troubleshooting 160
Troubleshooting 161
Product information
Edition notice
Lexmark International, Inc All rights reserved
Trademarks
United States Government Rights
Licensing notices
Modular component notice
Noise emission levels
Meter average sound pressure, dBA
Product disposal
Battery notice Static sensitivity notice
Power consumption
Temperature information
Product power consumption
Sleep Mode
Industry Canada compliance statement
Off mode
Avis de conformité aux normes de l’industrie du Canada
European Community EC directives conformity
168
169
South Africa telecommunications notice
Using this product in Switzerland
Utilisation de ce produit en Suisse
Verwendung dieses Produkts in der Schweiz
Exposure to radio frequency radiation
Regulatory notices for wireless products
Industry Canada Canada
Industry Canada Canada
172
173
Limited warranty
Statement of Limited Warranty
Limited warranty service
Lexmark International, Inc., Lexington, KY
Extent of limited warranty
Limitation of liability
Additional rights
Numerics
Index
EAP‑TLS
Page
Page
Page
Ssid
VPN