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For Macintosh users
1From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder.
2Double‑click Wireless Setup Assistant.
3Follow the instructions on the computer screen.
Configuring the printer wirelessly using WPS (Windows only)
With Wi‑Fi Protected Setup (WPS), it is easy to add computers or printers to your wireless network because the SSID and WPA passphrase are automatically detected and configured for you.
1Make sure your access point (wireless router) supports WPS.
2Insert the installation software CD and follow the instructions on the computer screen.
Notes:
•If you are using the PIN method to add your printer using WPS, then make sure you type all eight digits when you are asked to enter your PIN.
•To use WPS to configure the printer wirelessly, all of the devices on your wireless network must support WPS. If any device on your network does not support WPS, then you must type the SSID and security information when prompted.
Configuring Wi‑Fi Protected Setup manually
Note: Make sure your access point (wireless router) is Wi‑Fi Protected Setup (WPS) certified. For more information, see the User’s Guide.
If your printer or device has not yet been configured for wireless connection and you want to configure it using WPS, then push the WPS button on the wireless router. Wait for the printer control panel to display a message to begin WPS configuration. There might be a short delay before the message appears. If nothing happens after 30 seconds, then do one of the following:
USE THE PUSH BUTTON CONFIGURATION (PBC) METHOD
1From the printer control panel, navigate to:
> Setup > OK > Network Setup > OK > Wireless 802.11b/g/n > OK > Network Connection Setup > OK > Wireless > OK > Wi‑Fi Protected Setup > OK > WPS PBC Mode > OK
2Follow the instructions on the printer display.
USE THE PERSONAL IDENTIFICATION NUMBER (PIN) METHOD
1From the printer control panel, navigate to:
> Setup > OK > Network Setup > OK > Wireless 802.11b/g/n > OK > Network Connection Setup > OK > Wireless > OK > Wi‑Fi Protected Setup > OK > WPS PIN Mode > OK
2Follow the instructions on the printer display.
Contents
October
S410 Series Users Guide
Contents
Copying
Printing
Scanning
Mailing
Troubleshooting
Faxing
Networking
Index 176
Safety information
Thank you for choosing this printer
About your printer
Minimizing your printers environmental impact
Conserving energy
Conserving ink
Finding information about the printer
Recycling
Publications
Go to http//smartsolutions.lexmark.com. Click Help to
Use
Understanding the parts of the printer
About your printer
About your printer
Ordering ink cartridges
Ordering and replacing supplies
Return Program cartridge Regular cartridge
Replacing ink cartridges
Using genuine Lexmark ink cartridges
Removing ink cartridges
Ordering paper and other supplies
Installing ink cartridges
Part Number
Paper Paper size
Recycling Lexmark products
Replacing the language sheet
Using the printer control panel buttons and menus
Using the printer control panel
Use Keypad Copy mode or Photo mode
Using the printer control panel buttons and menus
Setup OK Device Setup OK Sleep OK
Changing the Sleep timeout
Setup OK Print Mode Setup OK 2‑Sided Copy, Standalone OK
Saving paper and energy
Setup OK Device Setup OK Screen Brightness OK
Restoring factory default settings
Setup OK Restore Factory Defaults OK
Using the Windows printer software
Using the printer software
Software installed during printer installation
Minimum system requirements
Printer software
Use Printer Settings Customize settings for fax jobs
Using the Macintosh printer software
Launching the Print dialog
Launching an application
Accessing Web links
Finding and installing optional software
For Windows users
For Macintosh users
Uninstalling the printer software
Reinstalling the printer software
Updating the printer software
Downloading PCL and PS drivers Windows only
Using the Internet
Installing the printer software
Loading paper
Loading paper and original documents
Load up to Make sure that
Paper and specialty media guidelines
Loading paper and original documents
Saving paper settings
Loading original documents into the ADF
Loading original documents on the scanner glass
Printing
Click Properties, Preferences, Options, or Setup
Tips for printing
Printing basic documents
Changing the print order of pages
Collating printed copies
Printing multiple pages on one sheet
Printing envelopes
Printing on specialty media
Paper/Finishing tab Manage Custom Sizes New
Printing on labels
Printing on custom‑size paper
Working with photos
Supported file types
Printing photos from a flash drive
Using a flash drive with the printer
Printing photos from a PictBridge-enabled digital camera
Printing on both sides of the paper duplexing automatically
Printing on both sides of the paper duplexing
Using the control panel
Setting the duplex printing dry time
Using the printer software
Setup OK Print Mode Setup OK Page Dry Time OK
Finding the print queue for your printer
Managing print jobs
For Macintosh users
System Preferences Print & Fax select your printer
Creating a print queue
Setting your printer as the default printer
For Windows users
Pausing print jobs
Changing the default printing mode
Resuming print jobs
Canceling print jobs
Printing from a mobile device
What is LexPrint?
Supported printers
Tips for copying
Copying
Making copies
Scanner glass
Copying an ID card
Adjusting copy quality
Enlarging or reducing images
Copy OK Scale
Making a copy lighter or darker
Collating copies using the printer control panel
Placing separator sheets between copies
Copy OK Darkness
Placing an overlay message on each
Copying multiple pages on one sheet
Removing the background of a copy
Making a two‑sided duplex copy automatically
Making a two-sided duplex copy
Making a two‑sided duplex copy manually
Copy OK 2‑Sided Copies
Canceling copy jobs
Tips for scanning
Scanning
Scanning to a local computer
Scan OK Computer USB‑Connected Computer OK
Scanning to a flash drive or memory card
Scanning to a network computer
Scanning documents for editing
Scanning photos for editing
Scanning directly to e‑mail using the printer software
For Macintosh users
Canceling scan jobs
Scanning FAQ
Why am I being asked for a PIN?
How can I improve the quality of a scan?
Setting up the e-mail function
Setting up the printer to e-mail
Creating an e‑mail contact list using the computer
Double‑click Printer Settings
Tips for e‑mailing
Sending e-mail
Contacts tab Individuals tab
Canceling an e‑mail
Setup 1 Printer is connected to a dedicated fax line
Setting up the printer to fax
Faxing
Scenario 1 Standard telephone line
Connected to different wall jacks
Connected to the same telephone wall jack
To connect
Scenario 2 Digital Subscriber Line DSL
Tips for this setup
Scenario 3 VoIP telephone service
To connect
Setup 1 Printer is connected directly to a cable modem
Scenario 5 Country‑ or region‑specific setup
Connecting the printer to a non‑RJ‑11 wall jack
EXT Line
Connecting the printer to a wall jack in Germany
Setup OK Fax Setup OK Dialing and Sending OK Fax Name OK
Setting the fax header
Entering your user information
Configuring fax settings using the printer control panel
Configuring the fax settings
Setting the fax footer
Setting the date and time
Using the Fax Setup Wizard in Windows
Configuring fax settings using the fax software
From here You can
Using the Printer Settings in Macintosh
Creating a contact list using the printer control panel
Double-clickPrinter Settings
Setup OK Fax Setup OK Address Book OK
Click Printer Home Fax Edit contact list
Creating a contact list using the fax software
Click Select from phonebook
Sending faxes
Sending faxes using the printer control panel
Tips for sending faxes
Tips for receiving faxes
Receiving faxes
Receiving faxes manually
Receiving faxes automatically
Tips
What is a splitter and what type of splitter should I use?
Faxing FAQ
What is my fax number?
When do I need to set Auto Answer to On?
What is my dialing prefix?
How many rings should I set?
How do I set the distinctive ring for the printer?
Adjusting the dialing volume
How do I adjust the speaker volume on the printer?
Adjusting the ringer volume
How can I check the dial tone?
How do I change the resolution of the documents that I fax?
What settings work best with voice mail service?
Quality Black resolution Color resolution
How do I send a fax at a scheduled time?
How do I know that the fax was sent successfully?
How do I send a fax using a phone calling card?
How do I view the fax history of the printer?
How do I print a fax on both sides of the paper?
How do I forward a fax?
Setup OK Fax Setup OK Fax Blocking OK Turn On/Off OK On OK
Can I block faxes?
Can I retrieve failed faxes?
Wireless network compatibility
Installing the printer on a wireless network
Networking
Supported network security options
Setup OK Network Setup OK Print Network Setup Page OK
Printing a network setup
No Security
Information you will need during advanced wireless setup
Authentication type Encryption method Open Mode None
Installing the printer on a wireless network
Installing the printer on other computers
Adding the printer to your wireless network
Special wireless installation instructions
Before you begin
Click Configuration TCP/IP Set static IP address
Changing wireless settings after installation
Double‑click Wireless Setup Assistant
Assigning a static IP address
Creating an ad hoc wireless network
Advanced wireless setup
Windows Vista or later
Windows XP
Select View Available Wireless Networks
Adding a printer to an existing ad hoc wireless network
Configuring Wi‑Fi Protected Setup manually
Configuring the printer wirelessly using WPS Windows only
USE the Push Button Configuration PBC Method
USE the Personal Identification Number PIN Method
Using the printer locally USB
Using the printer wirelessly
If the printer is currently set up for Ethernet
If the printer is currently set up for wireless
Using the printer over an Ethernet network
Select Set as Default Printer from the menu
Selecting the printer
Double‑click Lexmark Extras Lexmark Setup Assistant
Sharing a printer in a Windows environment
Double‑click Printer Setup Utility or Print Center
Adding the printer
Mac OS X version 10.5 or later
Click Sharing or Printer Properties
Sharing a printer in a Macintosh environment
WPA Personal, WPA2‑Personal or WPA2‑Enterprise
Configuring security
EAP‑MD5, MSCHAPv2, or Leap
Configuring 802.1X Authentication
Networking FAQ
What is Wi‑Fi Protected Setup?
If you have selected Do this
What is an SSID?
Where do I find my WEP key or WPA/WPA2 passphrase?
Where do I find my SSID?
How are home networks configured?
What is a network?
Characters Security type
Scenario 2 Wireless network with Internet access
Wireless network examples
Why do I need a USB cable?
What is a USB cable?
Scenario 3 Wireless network with no Internet access
How do I attach the USB cable?
How are infrastructure and ad hoc networks different?
Checking computer connectivity
Finding the signal strength
Checking printer connectivity
Infrastructure Ad hoc
Move the Printer Closer to the Access Point
How can I improve wireless signal strength?
Remove Obstacles Between the Access Point and the Printer
Arrange the Network to Reduce Signal Absorption
For Macintosh users with an AirPort base station
For Macintosh users with an access point
What is a MAC address?
Click Advanced or Configure
How do I find the MAC address?
What is an IP address?
How do I locate IP addresses?
What is TCP/IP?
How are IP addresses assigned?
Locating the printer IP address
What is the difference between Guided and Advanced setup?
What is a key index?
Maintaining the printer
Using the printer control panel
Maintaining ink cartridges
Checking ink levels
Cleaning the printhead nozzles
Cleaning the exterior of the printer
Setup OK Maintenance OK
Moving the printer to another location
Cleaning the scanner glass
Page
If Troubleshooting does not solve your problem
Troubleshooting
Setup troubleshooting
Before you troubleshoot
Reconnect the Printer Power Supply
Software did not install
Print job does not print or is missing pages
Make Sure the INK Cartridges are Inserted Correctly
Remove and Reinstall the Printer Software
Printer is printing blank pages
Make Sure the Printer is not in Sleep Mode
Printer is busy or does not respond
Cannot delete documents from the print queue
Make Sure the USB Port is Enabled in Windows
Cannot print through USB
Understanding printer messages
Alignment Problem
Cannot Collate Job
Change to Size Paper
Close Printer
Ink Cartridge Error
Fax Memory Full
Ink Cartridge Missing
Network x Software Error
Memory Device Error
Ink Cartridge Unsupported
Ink Low
Printer Memory Full
Printhead Error
Printhead Cannot Move
Remove and reinsert the printhead
Printhead Missing
Printhead Unsupported
Replace Ink Cartridge
Printhead Warning
Jams and misfeeds troubleshooting
Check the jam clearance area
Paper jam in the printer
Paper jam in the exit tray
Paper jam in the paper support
Paper jam in the duplex unit
Check the ADF
Paper jam in the ADF select models only
Scenario
Scenario
Check under the ADF tray
Paper or specialty media misfeeds
Check Paper Condition
Check Minimum Print Settings
Print troubleshooting
Select the Borderless Print Feature
Poor quality at the edges
Print speed is slow
Streaks or lines on printed image
Check the INK Levels
Computer slows down when printing
Copy and scan troubleshooting
Copier or scanner does not respond
Poor copy or scanned image quality
Scanner unit does not close
Partial copies or scans of documents or photos
Scan was not successful
Scanning takes too long or freezes the computer
Fax troubleshooting
Cannot scan to a computer over a network
Restart the Computer
Connection checklist
Fax troubleshooting checklist
Cannot send faxes
Decrease the Transmission Speed of the FAX Modem
Enable Automatic FAX Conversion
Enable Error Correction
Make Sure That the Dial Prefix Setting is Correct
Setup OK Fax Setup OK Dialing and Sending OK Dial Prefix OK
Cannot run the fax software
Error Message What it indicates Possible solutions
Fax error messages on the printer control panel
Make Sure the Printer is Connected to a Telephone Line
Troubleshooting 150
Continue button is unavailable
Network troubleshooting
Make Sure the Printer is Plugged in and Turned on
Make Sure the USB Port on the Computer is Working
Cannot print and there is a firewall on the computer
RUN the Installer Again
Page
Setup OK Demo Mode OK Off OK
Cannot print over wireless network
Troubleshooting 155
For Macintosh users with an access point
Wireless print server not installed
Locating the printer IP address
Resolving intermittent wireless communications issues
Troubleshooting 160
Troubleshooting 161
Edition notice
Product information
Lexmark International, Inc All rights reserved
Trademarks
United States Government Rights
Licensing notices
Modular component notice
Noise emission levels
Meter average sound pressure, dBA
Product disposal
Battery notice Static sensitivity notice
Power consumption
Temperature information
Product power consumption
Sleep Mode
Industry Canada compliance statement
Off mode
Avis de conformité aux normes de l’industrie du Canada
European Community EC directives conformity
168
169
South Africa telecommunications notice
Using this product in Switzerland
Utilisation de ce produit en Suisse
Verwendung dieses Produkts in der Schweiz
Exposure to radio frequency radiation
Regulatory notices for wireless products
Industry Canada Canada
Industry Canada Canada
172
173
Limited warranty
Statement of Limited Warranty
Limited warranty service
Lexmark International, Inc., Lexington, KY
Limitation of liability
Extent of limited warranty
Additional rights
Numerics
Index
EAP‑TLS
Page
Page
Page
Ssid
VPN