Lexmark Click Start Œ Programs or All Programs Œ, Lexmark 3500-4500 Series, Telephone support

Page 10

Help

Description

The Help gives you instructions for using the software, if your printer connects to a computer.

Where to find

While in any Lexmark software program, click Help, Tips ΠHelp, or Help ΠHelp Topics.

Lexmark Solution Center

Description

 

 

 

Where to find

The Lexmark Solution Center software is included on

 

To access the Lexmark Solution Center:

 

your CD. It installs with the other software, if your printer

 

1 Click Start Œ Programs or All Programs Œ

connects to a computer.

 

 

Lexmark 3500-4500 Series.

 

 

 

 

 

 

 

 

 

 

2 Select Lexmark Solution Center.

 

 

 

 

 

 

 

 

Customer support

 

 

 

 

 

 

 

 

 

 

 

Description

Where to find (North America)

 

Where to find (rest of world)

Telephone support

 

Call us at

 

Telephone numbers and support hours vary

 

 

 

•

US: 1-800-332-4120

 

by country or region.

 

 

 

Monday–Friday (8:00 AM–11:00 PM ET)

Visit our Web site at www.lexmark.com.

 

 

 

Select a country or region, and then select

 

 

 

Saturday (Noon–6:00 PM ET)

 

 

 

 

 

the Customer Support link.

 

 

•

Canada: 1-800-539-6275

 

 

 

 

Note: For additional information about

 

 

 

English Monday–Friday (8:00 AM–

 

 

 

contacting Lexmark, see the printed

 

 

 

11:00 PM ET)

 

 

 

 

 

warranty that shipped with your printer.

 

 

 

Saturday (Noon–6:00 PM ET)

 

 

 

 

 

 

 

 

 

 

French Monday–Friday (9:00 AM–7:00 PM

 

 

 

 

 

ET)

 

 

 

 

 

•

Mexico: 001-888-377-0063

 

 

 

 

 

 

Monday–Friday (8:00 AM–8:00 PM ET)

 

 

 

 

Note: Support numbers and times may change

 

 

 

 

without notice. For the most recent phone

 

 

 

 

numbers available, see the printed warranty

 

 

 

 

statement that shipped with your printer.

 

 

 

 

 

 

 

 

 

 

E-mail support

For e-mail support, visit our Web site:

E-mail support varies by country or region,

 

 

www.lexmark.com.

 

and may not be available in some instances.

 

 

1

Click CUSTOMER SUPPORT.

Visit our Web site at www.lexmark.com.

 

 

2

Click Technical Support.

 

Select a country or region, and then select

 

 

3

Select your printer family.

 

the Customer Support link.

 

 

 

Note: For additional information about

 

 

4

Select your printer model.

 

 

 

 

contacting Lexmark, see the printed

 

 

5

From the Support Tools section, click e-

 

 

warranty that shipped with your printer.

 

 

 

Mail Support.

 

 

 

 

 

 

 

 

 

6

Complete the form, and then click Submit

 

 

 

 

 

Request.

 

 

 

 

 

 

 

 

 

 

 

10

Page 9 Page 11
Image 10
Page 9 Page 11
Contents Series Users GuideOperating system notice Contents Working with photos PrintingCopying Faxing ScanningMaintaining the printer Troubleshooting Setup troubleshootingIndex Page Finding information about the printer Where to findDescription Where to find DescriptionLexmark 3500-4500 Series Select Lexmark Solution CenterClick Start ΠPrograms or All Programs ΠTelephone supportClick Customer Support Description Where to find US Where to find rest of worldClick Warranty Information All-In-One PrintersSetting up the printer Checking the box contentsInstalling another language control panel Installing an internal wireless print server Installing the printer on a networkNetworking the printer Finding your MAC address Understanding the parts of the printer Learning about the printerUse Using the control panel Using the control panel buttons and menusPress Press To Using the Copy menu Press Start Color or Start BlackUsing the Scan menu Use thisMenu item Using the Photo Card menuAction Using the PictBridge menu Saving Paper Size, Paper Type, and Photo Size settingsUsing the Settings menu From here You canSaving settings Press SettingsPage Using the Lexmark Imaging Studio Using the printer softwareLearning about the software Using the Solution Center ClickFrom here You can Opening Printing Preferences Using Printing PreferencesUsing the Printing Preferences tabs Tab ChoicesUsing the I Want To menu Using the ToolbarUsing the Save Settings menu Using the Options menuWindows 2000 or Windows XP users only Resetting printer software settings to defaultsWindows Vista users only Page Loading various paper types Loading paper and original documentsLoading paper Load up to Make sureLoad up to Load up to Make sure Loading original documents on the scanner glass Page Printing a document Click Properties, Preferences, Options, or SetupPrinting Printing high-quality graphicsNormal Quick Black and White Text Only Printing photos or images from a WebPrint or Click Print NowPrinting transparencies Printing collated copiesPrinting the last page first reverse page order Printing envelopesPrinting cards Printing multiple pages on one sheetPrinting files from a memory card or flash drive Inserting a memory card Working with photosRetrieving and managing photos Slots Memory cardInserting a flash drive Click Automatically save all photos to My Pictures Click Select photos to save Click Deselect All Transferring photos from a memory card to a flash drive Which device is to be displayed? appears on the displayPrinting photos using the control panel Date RangePrinting photos by number Printing all photosPress Start Color or Start Black again Printing photos using color effects Printing photos by date rangePrinting photos from a digital camera using Dpof Viewing / Printing photos from the Photo Library Printing photos using the computerClick View / Print Photo Library Printing Photo Packages Printing photos from a media device using the computerCreating photo projects Creating Photo Greeting CardsClick Slideshow Paper sizes supported DimensionsCreating a Photo Slideshow Click File ΠAdd Photo from ScannerPrinting an image as a multiple-page poster Copying Adjusting copy qualityMaking a copy Making borderless copies using the control panel Copying photosMaking a copy lighter or darker Collating copies using the control panelPress Lighter/Darker Repeating an image on one Enlarging or reducing an imageCopying a document using the computer Copying a photo using the computer Scanning a document ScanningScanning to a computer over a network Scanning a document using the computer Scanning text for editingScanning images for editing Scanning multiple photos at one time using the computerScanning a photo to the Photo Library Scanning documents or images for e-mailing Click Image PatternsClick Custom Settings Customizing scan settings using the computerSetting Options Sending a fax using the software FaxingReceiving a fax automatically Changing print cartridges Installing print cartridgesMaintaining the printer Removing a used print cartridgePage Improving print quality Cleaning the print cartridge nozzlesAchieving better print quality Aligning print cartridgesWiping the print cartridge nozzles and contacts Ordering supplies Cleaning the scanner glassPreserving the print cartridges Ordering print cartridgesPart number Using genuine Lexmark print cartridgesOrdering paper and other supplies PaperRecycling Lexmark products Refilling a print cartridgeClick Report a non-Lexmark print cartridge Change the language selection during initial setup TroubleshootingSetup troubleshooting Select a different language after initial setupPower button is not lit Software does not installDoes not print Removing and reinstalling the software Cannot print from digital camera using PictBridgeCheck printer default and pause settings Enable PictBridge printing from cameraCheck USB cable Print troubleshootingMake sure the camera is a PictBridge-enabled digital camera Remove memory cardsSelect a higher print quality Check paperCheck print cartridges Remove sheets as they are printed Poor text and graphic qualityReview steps to improve print quality Use a different brand of paperPoor quality at the edges Photo smudges Print speed is slowPartial document or photo prints Ink levels seem incorrectCopier does not respond Copy troubleshootingInk levels seem to go down too quickly Scanner unit does not closePoor copy quality Clean the scanner glassAdjust the brightness of the copy Check quality of original documentPartial document or photo copies Scan troubleshootingCheck Original Size setting Scanner does not respondScanning takes too long or freezes the computer Scan was not successfulPoor scanned image quality Cannot scan to a computer over a network Jams and misfeeds troubleshootingPartial document or photo scans Paper jam in the printerPaper or specialty media misfeeds Paper jam in the paper supportPrinter does not feed paper, envelopes, or specialty media Banner paper jams Memory card troubleshootingReview banner printing checklist Check media loadingNothing happens when memory card is inserted Memory card cannot be insertedRemove tape from print cartridge Error messagesUse new paper Remove any obstructions Remove print cartridgesCheck computer connection Check external print serverLeft Cartridge Error / Right Cartridge Error Reduce memory useSelect the After Dial setting No images have been selectedChange time-out settings Settings are not savedResetting to factory default settings Save settings for future jobsRemoving and reinstalling the software 100Edition notice 101Noise emission levels 102Power consumption 103End-user license agreement 104Index 105106 107 108 109
Top Page Image Contents