Lexmark 3500, 4500 manual Remove any obstructions, Remove print cartridges

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5Reinsert the black (or photo) print cartridge.

6If the error:

•Reappears, replace the black (or photo) print cartridge with a new one.

•Does not reappear, reinsert the color print cartridge.

7If the error reappears, replace the color print cartridge with a new one.

Clear Carrier Jam

These are possible solutions. Try one or more of the following:

Remove any obstructions

1Raise the scanner unit.

2Remove any objects blocking the path of the print cartridge carrier.

3Make sure the cartridge carrier lids are closed.

4Close the scanner unit.

5Press .

Remove print cartridges

1Make sure the printer is on.

2Raise the scanner unit.

3Remove both print cartridges.

4Make sure the cartridge carrier lids are closed.

5Close the scanner unit.

6Press to turn the printer off.

7Disconnect the power cord from the wall outlet.

8Plug the power cord back into the wall outlet.

9Press to turn the printer on.

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Contents Users Guide SeriesOperating system notice Contents Copying PrintingWorking with photos Maintaining the printer ScanningFaxing Setup troubleshooting TroubleshootingIndex Page Description Where to findDescription Where to find Finding information about the printerTelephone support Select Lexmark Solution CenterClick Start Œ Programs or All Programs Œ Lexmark 3500-4500 SeriesAll-In-One Printers Description Where to find US Where to find rest of worldClick Warranty Information Click Customer SupportChecking the box contents Setting up the printerInstalling another language control panel Networking the printer Installing the printer on a networkInstalling an internal wireless print server Finding your MAC address Use Learning about the printerUnderstanding the parts of the printer Press Using the control panel buttons and menusUsing the control panel Press To Press Start Color or Start Black Using the Copy menuUse this Using the Scan menuAction Using the Photo Card menuMenu item Saving Paper Size, Paper Type, and Photo Size settings Using the PictBridge menuUsing the Settings menu You can From herePress Settings Saving settingsPage Learning about the software Using the printer softwareUsing the Lexmark Imaging Studio Click Using the Solution CenterFrom here You can Tab Choices Using Printing PreferencesUsing the Printing Preferences tabs Opening Printing PreferencesUsing the Options menu Using the ToolbarUsing the Save Settings menu Using the I Want To menuWindows Vista users only Resetting printer software settings to defaultsWindows 2000 or Windows XP users only Page Load up to Make sure Loading paper and original documentsLoading paper Loading various paper typesLoad up to Load up to Make sure Loading original documents on the scanner glass Page Printing high-quality graphics Click Properties, Preferences, Options, or SetupPrinting Printing a documentClick Print Now Printing photos or images from a WebPrint or Normal Quick Black and White Text OnlyPrinting envelopes Printing collated copiesPrinting the last page first reverse page order Printing transparenciesPrinting multiple pages on one sheet Printing cardsPrinting files from a memory card or flash drive Slots Memory card Working with photosRetrieving and managing photos Inserting a memory cardInserting a flash drive Click Automatically save all photos to My Pictures Click Select photos to save Click Deselect All Which device is to be displayed? appears on the display Transferring photos from a memory card to a flash driveDate Range Printing photos using the control panelPress Start Color or Start Black again Printing all photosPrinting photos by number Printing photos by date range Printing photos using color effectsPrinting photos from a digital camera using Dpof Click View / Print Photo Library Printing photos using the computerViewing / Printing photos from the Photo Library Creating Photo Greeting Cards Printing photos from a media device using the computerCreating photo projects Printing Photo PackagesClick File Œ Add Photo from Scanner Paper sizes supported DimensionsCreating a Photo Slideshow Click SlideshowPrinting an image as a multiple-page poster Making a copy Adjusting copy qualityCopying Copying photos Making borderless copies using the control panelPress Lighter/Darker Collating copies using the control panelMaking a copy lighter or darker Enlarging or reducing an image Repeating an image on oneCopying a document using the computer Copying a photo using the computer Scanning to a computer over a network ScanningScanning a document Scanning text for editing Scanning a document using the computerScanning a photo to the Photo Library Scanning multiple photos at one time using the computerScanning images for editing Click Image Patterns Scanning documents or images for e-mailingSetting Options Customizing scan settings using the computerClick Custom Settings Faxing Sending a fax using the softwareReceiving a fax automatically Removing a used print cartridge Installing print cartridgesMaintaining the printer Changing print cartridgesPage Aligning print cartridges Cleaning the print cartridge nozzlesAchieving better print quality Improving print qualityWiping the print cartridge nozzles and contacts Ordering print cartridges Cleaning the scanner glassPreserving the print cartridges Ordering suppliesPaper Using genuine Lexmark print cartridgesOrdering paper and other supplies Part numberClick Report a non-Lexmark print cartridge Refilling a print cartridgeRecycling Lexmark products Select a different language after initial setup TroubleshootingSetup troubleshooting Change the language selection during initial setupSoftware does not install Power button is not litDoes not print Enable PictBridge printing from camera Cannot print from digital camera using PictBridgeCheck printer default and pause settings Removing and reinstalling the softwareRemove memory cards Print troubleshootingMake sure the camera is a PictBridge-enabled digital camera Check USB cableCheck print cartridges Check paperSelect a higher print quality Use a different brand of paper Poor text and graphic qualityReview steps to improve print quality Remove sheets as they are printedPoor quality at the edges Ink levels seem incorrect Print speed is slowPartial document or photo prints Photo smudgesScanner unit does not close Copy troubleshootingInk levels seem to go down too quickly Copier does not respondCheck quality of original document Clean the scanner glassAdjust the brightness of the copy Poor copy qualityScanner does not respond Scan troubleshootingCheck Original Size setting Partial document or photo copiesPoor scanned image quality Scan was not successfulScanning takes too long or freezes the computer Paper jam in the printer Jams and misfeeds troubleshootingPartial document or photo scans Cannot scan to a computer over a networkPrinter does not feed paper, envelopes, or specialty media Paper jam in the paper supportPaper or specialty media misfeeds Check media loading Memory card troubleshootingReview banner printing checklist Banner paper jamsMemory card cannot be inserted Nothing happens when memory card is insertedUse new paper Error messagesRemove tape from print cartridge Remove print cartridges Remove any obstructionsCheck external print server Check computer connectionReduce memory use Left Cartridge Error / Right Cartridge ErrorNo images have been selected Select the After Dial settingSave settings for future jobs Settings are not savedResetting to factory default settings Change time-out settings100 Removing and reinstalling the software101 Edition notice102 Noise emission levels103 Power consumption104 End-user license agreement105 Index106 107 108 109