Lexmark 4500, 3500 manual Removing and reinstalling the software, 100

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Note: Resetting to factory default settings will delete all printer settings you selected.

1Press to turn off the printer.

2Press and hold the Settings and Start Color buttons at the same time, then press again to turn the printer back on.

Language appears on the display, indicating that the printer has been reset.

3Press or until the language you want appears.

4Press .

5Press or until the country or region you want appears.

6Press .

Removing and reinstalling the software

If the printer is not functioning properly, or if a communications error message appears when you try to use the printer, you may need to remove and reinstall the printer software.

1Click Start Œ Programs or All Programs Œ Lexmark 3500-4500 Series.

2Select Uninstall.

3Follow the instructions on the computer screen to remove the printer software.

4Restart the computer before reinstalling the printer software.

5Click Cancel on all New Hardware Found screens.

6Insert the CD, and then follow the instructions on the computer screen to reinstall the software.

Note: If the install screen does not appear automatically after you restart your computer, click Start Œ Run, and then type D:\setup, where D is the letter of your CD-ROM drive.

If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software.

1In all countries or regions except the United States, select your country or region.

2Click the links for drivers or downloads.

3Select your printer family.

4Select your printer model.

5Select your operating system.

6Select the file you want to download, and then follow the directions on the computer screen.

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Contents Series Users GuideOperating system notice Contents Working with photos PrintingCopying Faxing ScanningMaintaining the printer Troubleshooting Setup troubleshootingIndex Page Where to find Description Where to findFinding information about the printer DescriptionSelect Lexmark Solution Center Click Start Œ Programs or All Programs ŒLexmark 3500-4500 Series Telephone supportDescription Where to find US Where to find rest of world Click Warranty InformationClick Customer Support All-In-One PrintersSetting up the printer Checking the box contentsInstalling another language control panel Installing an internal wireless print server Installing the printer on a networkNetworking the printer Finding your MAC address Understanding the parts of the printer Learning about the printerUse Using the control panel Using the control panel buttons and menusPress Press To Using the Copy menu Press Start Color or Start BlackUsing the Scan menu Use thisMenu item Using the Photo Card menuAction Using the PictBridge menu Saving Paper Size, Paper Type, and Photo Size settingsUsing the Settings menu From here You canSaving settings Press SettingsPage Using the Lexmark Imaging Studio Using the printer softwareLearning about the software Using the Solution Center ClickFrom here You can Using Printing Preferences Using the Printing Preferences tabsOpening Printing Preferences Tab ChoicesUsing the Toolbar Using the Save Settings menuUsing the I Want To menu Using the Options menuWindows 2000 or Windows XP users only Resetting printer software settings to defaultsWindows Vista users only Page Loading paper and original documents Loading paperLoading various paper types Load up to Make sureLoad up to Load up to Make sure Loading original documents on the scanner glass Page Click Properties, Preferences, Options, or Setup PrintingPrinting a document Printing high-quality graphicsPrinting photos or images from a Web Print orNormal Quick Black and White Text Only Click Print NowPrinting collated copies Printing the last page first reverse page orderPrinting transparencies Printing envelopesPrinting cards Printing multiple pages on one sheetPrinting files from a memory card or flash drive Working with photos Retrieving and managing photosInserting a memory card Slots Memory cardInserting a flash drive Click Automatically save all photos to My Pictures Click Select photos to save Click Deselect All Transferring photos from a memory card to a flash drive Which device is to be displayed? appears on the displayPrinting photos using the control panel Date RangePrinting photos by number Printing all photosPress Start Color or Start Black again Printing photos using color effects Printing photos by date rangePrinting photos from a digital camera using Dpof Viewing / Printing photos from the Photo Library Printing photos using the computerClick View / Print Photo Library Printing photos from a media device using the computer Creating photo projectsPrinting Photo Packages Creating Photo Greeting CardsPaper sizes supported Dimensions Creating a Photo SlideshowClick Slideshow Click File Œ Add Photo from ScannerPrinting an image as a multiple-page poster Copying Adjusting copy qualityMaking a copy Making borderless copies using the control panel Copying photosMaking a copy lighter or darker Collating copies using the control panelPress Lighter/Darker Repeating an image on one Enlarging or reducing an imageCopying a document using the computer Copying a photo using the computer Scanning a document ScanningScanning to a computer over a network Scanning a document using the computer Scanning text for editingScanning images for editing Scanning multiple photos at one time using the computerScanning a photo to the Photo Library Scanning documents or images for e-mailing Click Image PatternsClick Custom Settings Customizing scan settings using the computerSetting Options Sending a fax using the software FaxingReceiving a fax automatically Installing print cartridges Maintaining the printerChanging print cartridges Removing a used print cartridgePage Cleaning the print cartridge nozzles Achieving better print qualityImproving print quality Aligning print cartridgesWiping the print cartridge nozzles and contacts Cleaning the scanner glass Preserving the print cartridgesOrdering supplies Ordering print cartridgesUsing genuine Lexmark print cartridges Ordering paper and other suppliesPart number PaperRecycling Lexmark products Refilling a print cartridgeClick Report a non-Lexmark print cartridge Troubleshooting Setup troubleshootingChange the language selection during initial setup Select a different language after initial setupPower button is not lit Software does not installDoes not print Cannot print from digital camera using PictBridge Check printer default and pause settingsRemoving and reinstalling the software Enable PictBridge printing from cameraPrint troubleshooting Make sure the camera is a PictBridge-enabled digital cameraCheck USB cable Remove memory cardsSelect a higher print quality Check paperCheck print cartridges Poor text and graphic quality Review steps to improve print qualityRemove sheets as they are printed Use a different brand of paperPoor quality at the edges Print speed is slow Partial document or photo printsPhoto smudges Ink levels seem incorrectCopy troubleshooting Ink levels seem to go down too quicklyCopier does not respond Scanner unit does not closeClean the scanner glass Adjust the brightness of the copyPoor copy quality Check quality of original documentScan troubleshooting Check Original Size settingPartial document or photo copies Scanner does not respondScanning takes too long or freezes the computer Scan was not successfulPoor scanned image quality Jams and misfeeds troubleshooting Partial document or photo scansCannot scan to a computer over a network Paper jam in the printerPaper or specialty media misfeeds Paper jam in the paper supportPrinter does not feed paper, envelopes, or specialty media Memory card troubleshooting Review banner printing checklistBanner paper jams Check media loadingNothing happens when memory card is inserted Memory card cannot be insertedRemove tape from print cartridge Error messagesUse new paper Remove any obstructions Remove print cartridgesCheck computer connection Check external print serverLeft Cartridge Error / Right Cartridge Error Reduce memory useSelect the After Dial setting No images have been selectedSettings are not saved Resetting to factory default settingsChange time-out settings Save settings for future jobsRemoving and reinstalling the software 100Edition notice 101Noise emission levels 102Power consumption 103End-user license agreement 104Index 105106 107 108 109