Lexmark 4500, 3500 manual Troubleshooting, Setup troubleshooting

Page 6

Recycling Lexmark products	76
Troubleshooting	77
Setup troubleshooting	77
Incorrect language appears on the display	77
Power button is not lit	78
Software does not install	78
Page does not print	79
Cannot print from digital camera using PictBridge	80
Print troubleshooting	81
Partial 4 x 6 in. (10 x 15 cm) photo prints when using a PictBridge-enabled digital camera	81
Improving print quality	82
Poor text and graphic quality	83
Poor quality at the edges of the page	84
Print speed is slow	85
Partial document or photo prints	85
Photo smudges	85
Ink levels seem incorrect	85
Ink levels seem to go down too quickly	86
Copy troubleshooting	86
Copier does not respond	86
Scanner unit does not close	86
Poor copy quality	87
Partial document or photo copies	88
Scan troubleshooting	88
Scanner does not respond	88
Scan was not successful	89
Scanning takes too long or freezes the computer	89
Poor scanned image quality	89
Partial document or photo scans	90
Cannot scan to a computer over a network	90
Jams and misfeeds troubleshooting	90
Paper jam in the printer	90
Paper jam in the paper support	91
Paper or specialty media misfeeds	91
Printer does not feed paper, envelopes, or specialty media	91
Banner paper jams	92
Memory card troubleshooting	92
Memory card cannot be inserted	93
Nothing happens when memory card is inserted	93
Error messages	94
Alignment Error	94
Black Ink Low / Color Ink Low / Photo Ink Low	94
Cartridge Error (1102, 1203, 1204, or 120F)	94
Clear Carrier Jam	95

6

Image 6

Contents Series Users GuideOperating system notice Contents Printing Working with photosCopying Scanning FaxingMaintaining the printer Troubleshooting Setup troubleshootingIndex Page Finding information about the printer Where to findDescription Where to find DescriptionLexmark 3500-4500 Series Select Lexmark Solution CenterClick Start Œ Programs or All Programs Œ Telephone supportClick Customer Support Description Where to find US Where to find rest of worldClick Warranty Information All-In-One PrintersSetting up the printer Checking the box contentsInstalling another language control panel Installing the printer on a network Installing an internal wireless print serverNetworking the printer Finding your MAC address Learning about the printer Understanding the parts of the printerUse Using the control panel buttons and menus Using the control panelPress Press To Using the Copy menu Press Start Color or Start BlackUsing the Scan menu Use thisUsing the Photo Card menu Menu itemAction Using the PictBridge menu Saving Paper Size, Paper Type, and Photo Size settingsUsing the Settings menu From here You canSaving settings Press SettingsPage Using the printer software Using the Lexmark Imaging StudioLearning about the software Using the Solution Center ClickFrom here You can Opening Printing Preferences Using Printing PreferencesUsing the Printing Preferences tabs Tab ChoicesUsing the I Want To menu Using the ToolbarUsing the Save Settings menu Using the Options menuResetting printer software settings to defaults Windows 2000 or Windows XP users onlyWindows Vista users only Page Loading various paper types Loading paper and original documentsLoading paper Load up to Make sureLoad up to Load up to Make sure Loading original documents on the scanner glass Page Printing a document Click Properties, Preferences, Options, or SetupPrinting Printing high-quality graphicsNormal Quick Black and White Text Only Printing photos or images from a WebPrint or Click Print NowPrinting transparencies Printing collated copiesPrinting the last page first reverse page order Printing envelopesPrinting cards Printing multiple pages on one sheetPrinting files from a memory card or flash drive Inserting a memory card Working with photosRetrieving and managing photos Slots Memory cardInserting a flash drive Click Automatically save all photos to My Pictures Click Select photos to save Click Deselect All Transferring photos from a memory card to a flash drive Which device is to be displayed? appears on the displayPrinting photos using the control panel Date RangePrinting all photos Printing photos by numberPress Start Color or Start Black again Printing photos using color effects Printing photos by date rangePrinting photos from a digital camera using Dpof Printing photos using the computer Viewing / Printing photos from the Photo LibraryClick View / Print Photo Library Printing Photo Packages Printing photos from a media device using the computerCreating photo projects Creating Photo Greeting CardsClick Slideshow Paper sizes supported DimensionsCreating a Photo Slideshow Click File Œ Add Photo from ScannerPrinting an image as a multiple-page poster Adjusting copy quality CopyingMaking a copy Making borderless copies using the control panel Copying photosCollating copies using the control panel Making a copy lighter or darkerPress Lighter/Darker Repeating an image on one Enlarging or reducing an imageCopying a document using the computer Copying a photo using the computer Scanning Scanning a documentScanning to a computer over a network Scanning a document using the computer Scanning text for editingScanning multiple photos at one time using the computer Scanning images for editingScanning a photo to the Photo Library Scanning documents or images for e-mailing Click Image PatternsCustomizing scan settings using the computer Click Custom SettingsSetting Options Sending a fax using the software FaxingReceiving a fax automatically Changing print cartridges Installing print cartridgesMaintaining the printer Removing a used print cartridgePage Improving print quality Cleaning the print cartridge nozzlesAchieving better print quality Aligning print cartridgesWiping the print cartridge nozzles and contacts Ordering supplies Cleaning the scanner glassPreserving the print cartridges Ordering print cartridgesPart number Using genuine Lexmark print cartridgesOrdering paper and other supplies PaperRefilling a print cartridge Recycling Lexmark productsClick Report a non-Lexmark print cartridge Change the language selection during initial setup TroubleshootingSetup troubleshooting Select a different language after initial setupPower button is not lit Software does not installDoes not print Removing and reinstalling the software Cannot print from digital camera using PictBridgeCheck printer default and pause settings Enable PictBridge printing from cameraCheck USB cable Print troubleshootingMake sure the camera is a PictBridge-enabled digital camera Remove memory cardsCheck paper Select a higher print qualityCheck print cartridges Remove sheets as they are printed Poor text and graphic qualityReview steps to improve print quality Use a different brand of paperPoor quality at the edges Photo smudges Print speed is slowPartial document or photo prints Ink levels seem incorrectCopier does not respond Copy troubleshootingInk levels seem to go down too quickly Scanner unit does not closePoor copy quality Clean the scanner glassAdjust the brightness of the copy Check quality of original documentPartial document or photo copies Scan troubleshootingCheck Original Size setting Scanner does not respondScan was not successful Scanning takes too long or freezes the computerPoor scanned image quality Cannot scan to a computer over a network Jams and misfeeds troubleshootingPartial document or photo scans Paper jam in the printerPaper jam in the paper support Paper or specialty media misfeedsPrinter does not feed paper, envelopes, or specialty media Banner paper jams Memory card troubleshootingReview banner printing checklist Check media loadingNothing happens when memory card is inserted Memory card cannot be insertedError messages Remove tape from print cartridgeUse new paper Remove any obstructions Remove print cartridgesCheck computer connection Check external print serverLeft Cartridge Error / Right Cartridge Error Reduce memory useSelect the After Dial setting No images have been selectedChange time-out settings Settings are not savedResetting to factory default settings Save settings for future jobsRemoving and reinstalling the software 100Edition notice 101Noise emission levels 102Power consumption 103End-user license agreement 104Index 105106 107 108 109