Lexmark 4500, 3500 manual Memory card troubleshooting, Banner paper jams, Check media loading

Page 92

Check media loading

•Verify that the specialty media is loaded correctly. For more information, see “Loading various paper types” on page 34.

•Try loading one page, envelope, or sheet of specialty media at a time.

Check printer default and pause settings

1Click:

•In Windows XP (default Start menu): Start Printers and Faxes.

•In Windows XP (Classic Start menu): Start Settings Printers and Faxes.

•In Windows Vista (default Start Menu): Control Panel Printers (under Hardware and Sound).

•In Windows Vista (Classic Start menu): Settings Printers.

2Double-click the print queue device.

3Click Printer.

•Make sure no check mark appears next to Pause Printing.

•If a check mark does not appear next to Set As Default Printer, you must select the print queue device for each file you want to print.

Banner paper jams

There are possible solutions. Try one or more of the following:

Clear banner paper jams

1Press to turn off the printer.

2Remove the jammed banner paper from the printer.

Review banner printing checklist

•Use only the number of sheets needed for the banner.

•Select the following settings to enable the printer to feed paper continuously without jamming: 1 With a document open, click File Print.

2 Click Properties, Preferences, Options, or Setup.

3 Select the Paper Setup tab.

4 From the Paper Size area, select Banner.

5 Select Letter Banner or A4 Banner as the paper size. 6 Select Portrait or Landscape.

7 Click OK.

8 Click OK or Print.

Memory card troubleshooting

•“Memory card cannot be inserted” on page 93

•“Nothing happens when memory card is inserted” on page 93

92

Image 92

Contents Series Users GuideOperating system notice Contents Copying PrintingWorking with photos Maintaining the printer ScanningFaxing Troubleshooting Setup troubleshootingIndex Page Where to find Description Where to findFinding information about the printer DescriptionSelect Lexmark Solution Center Click Start Œ Programs or All Programs ŒLexmark 3500-4500 Series Telephone supportDescription Where to find US Where to find rest of world Click Warranty InformationClick Customer Support All-In-One PrintersSetting up the printer Checking the box contentsInstalling another language control panel Networking the printer Installing the printer on a networkInstalling an internal wireless print server Finding your MAC address Use Learning about the printerUnderstanding the parts of the printer Press Using the control panel buttons and menusUsing the control panel Press To Using the Copy menu Press Start Color or Start BlackUsing the Scan menu Use thisAction Using the Photo Card menuMenu item Using the PictBridge menu Saving Paper Size, Paper Type, and Photo Size settingsUsing the Settings menu From here You canSaving settings Press SettingsPage Learning about the software Using the printer softwareUsing the Lexmark Imaging Studio Using the Solution Center ClickFrom here You can Using Printing Preferences Using the Printing Preferences tabsOpening Printing Preferences Tab ChoicesUsing the Toolbar Using the Save Settings menuUsing the I Want To menu Using the Options menuWindows Vista users only Resetting printer software settings to defaultsWindows 2000 or Windows XP users only Page Loading paper and original documents Loading paperLoading various paper types Load up to Make sureLoad up to Load up to Make sure Loading original documents on the scanner glass Page Click Properties, Preferences, Options, or Setup PrintingPrinting a document Printing high-quality graphicsPrinting photos or images from a Web Print orNormal Quick Black and White Text Only Click Print NowPrinting collated copies Printing the last page first reverse page orderPrinting transparencies Printing envelopesPrinting cards Printing multiple pages on one sheetPrinting files from a memory card or flash drive Working with photos Retrieving and managing photosInserting a memory card Slots Memory cardInserting a flash drive Click Automatically save all photos to My Pictures Click Select photos to save Click Deselect All Transferring photos from a memory card to a flash drive Which device is to be displayed? appears on the displayPrinting photos using the control panel Date RangePress Start Color or Start Black again Printing all photosPrinting photos by number Printing photos using color effects Printing photos by date rangePrinting photos from a digital camera using Dpof Click View / Print Photo Library Printing photos using the computerViewing / Printing photos from the Photo Library Printing photos from a media device using the computer Creating photo projectsPrinting Photo Packages Creating Photo Greeting CardsPaper sizes supported Dimensions Creating a Photo SlideshowClick Slideshow Click File Œ Add Photo from ScannerPrinting an image as a multiple-page poster Making a copy Adjusting copy qualityCopying Making borderless copies using the control panel Copying photosPress Lighter/Darker Collating copies using the control panelMaking a copy lighter or darker Repeating an image on one Enlarging or reducing an imageCopying a document using the computer Copying a photo using the computer Scanning to a computer over a network ScanningScanning a document Scanning a document using the computer Scanning text for editingScanning a photo to the Photo Library Scanning multiple photos at one time using the computerScanning images for editing Scanning documents or images for e-mailing Click Image PatternsSetting Options Customizing scan settings using the computerClick Custom Settings Sending a fax using the software FaxingReceiving a fax automatically Installing print cartridges Maintaining the printerChanging print cartridges Removing a used print cartridgePage Cleaning the print cartridge nozzles Achieving better print qualityImproving print quality Aligning print cartridgesWiping the print cartridge nozzles and contacts Cleaning the scanner glass Preserving the print cartridgesOrdering supplies Ordering print cartridgesUsing genuine Lexmark print cartridges Ordering paper and other suppliesPart number PaperClick Report a non-Lexmark print cartridge Refilling a print cartridgeRecycling Lexmark products Troubleshooting Setup troubleshootingChange the language selection during initial setup Select a different language after initial setupPower button is not lit Software does not installDoes not print Cannot print from digital camera using PictBridge Check printer default and pause settingsRemoving and reinstalling the software Enable PictBridge printing from cameraPrint troubleshooting Make sure the camera is a PictBridge-enabled digital cameraCheck USB cable Remove memory cardsCheck print cartridges Check paperSelect a higher print quality Poor text and graphic quality Review steps to improve print qualityRemove sheets as they are printed Use a different brand of paperPoor quality at the edges Print speed is slow Partial document or photo printsPhoto smudges Ink levels seem incorrectCopy troubleshooting Ink levels seem to go down too quicklyCopier does not respond Scanner unit does not closeClean the scanner glass Adjust the brightness of the copyPoor copy quality Check quality of original documentScan troubleshooting Check Original Size settingPartial document or photo copies Scanner does not respondPoor scanned image quality Scan was not successfulScanning takes too long or freezes the computer Jams and misfeeds troubleshooting Partial document or photo scansCannot scan to a computer over a network Paper jam in the printerPrinter does not feed paper, envelopes, or specialty media Paper jam in the paper supportPaper or specialty media misfeeds Memory card troubleshooting Review banner printing checklistBanner paper jams Check media loadingNothing happens when memory card is inserted Memory card cannot be insertedUse new paper Error messagesRemove tape from print cartridge Remove any obstructions Remove print cartridgesCheck computer connection Check external print serverLeft Cartridge Error / Right Cartridge Error Reduce memory useSelect the After Dial setting No images have been selectedSettings are not saved Resetting to factory default settingsChange time-out settings Save settings for future jobsRemoving and reinstalling the software 100Edition notice 101Noise emission levels 102Power consumption 103End-user license agreement 104Index 105106 107 108 109