Lexmark 7600 Series Troublesho oting, Using the printer troubleshooting software Windows only

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Troubleshooting

Using the printer troubleshooting software (Windows only)

The LexmarkTM Service Center provides step-by-step troubleshooting help and contains links to printer maintenance tasks and customer support.

To open the Lexmark Service Center, use one of these methods:

Method 1

If it appears on an error message dialog, click the For

additional assistance, use the Lexmark Service Center link.

Method 2

1Do one of the following:

•In Windows Vista, click .

•In Windows XP and earlier, click Start.

2Click All Programs or Programs, and then select the printer program folder from the list.

3Select Lexmark Service Center.

Setup troubleshooting

Incorrect language appears on the display

These are possible solutions. Try one of the following:

CHANGE THE LANGUAGE SELECTION DURING INITIAL SETUP

During initial setup, and every time you reset the printer to factory default settings, you will be asked to select a language.

To select a language, press the up or down arrow button until the language that you want is highlighted, and then press OK.

SELECT A DIFFERENT LANGUAGE AFTER INITIAL SETUP

1From the printer control panel, press .

2Press the down arrow button once, and then press OK twice.

3Press the up or down arrow button until the language you want is highlighted, and then press OK.

4If you are sure, press OK to change the language.

Troubleshooting

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Contents 2008 Series Fax GuidePage Contents Ordering cartridges For Intro du ctionFinding information about the printer SeeWhere to find rest of world Where to find North AmericaDescription Where to find USA Limited WarrantyUnderstanding the parts of the printer Und ersta nd in g the p arts o f th e prin terUse Orange Line Fax Se tup Setting up the printer as a copier only or fax onlyGetting the printer ready to fax Networking Guide Fax Guide Page Set the date and time Fax Setup Page Page An alignment page prints Fax Setup Norway France Denmark Portugal Using an RJ11 adapterPage Country/region Saudi Arabia Israel United Arab Emirates See this section Choosing a fax connectionEquipment BenefitsConnecting to an answering machine Page Connecting directly to a telephone wall jack in Germany Connecting directly to a telephone wall jackPage Connecting to a computer with a modem Connecting to a telephone Page Using a digital phone service Scanner glass Using F axLoading original documents on the scanner glass Close the top cover to avoid dark edges on the scanned image Make sure Load up toSending a fax Sending a fax using the printer control panelSending a fax while listening to a call On Hook Dial Sending a broadcast fax at a scheduled time Receiving a faxReceiving a fax automatically Receiving a fax with an answering machine Receiving a fax manuallyForwarding faxes Setting up the Address Book Customizing fax settingsPrinting a fax on both sides of the paper Setting a fax manual answer code Setting up a dialing prefixSetting up Caller ID Setting the distinctive ringSetting up a fax footer Setting up to fax while behind a PBXManaging faxes Printing fax activity reports Printing the Fax Settings ListBlocking junk faxes Blocking unwanted changes to fax settings Average cartridge standard page yield is up to1 Orde rin g ca rtridgesOrdering print cartridges Part numberIncorrect language appears on the display Using the printer troubleshooting software Windows onlySetup troubleshooting Troublesho otingDisconnect and Reconnect the Power Cord Power button is not litSoftware did not install Press Power ButtonReconnect the Power Supply Removing and reinstalling the softwareTemporarily Disable Security Programs in Windows Check Messages Fax troubleshootingCheck Power Cannot send or receive a faxVerify Dial Tone Review Digital Phone Service ChecklistCheck Cable Connections Check the Telephone Wall JackCan send but not receive faxes Can receive but not send faxes Received fax has poor print quality Printer receives a blank faxDecrease the Transmission Speed Fax ErrorFax Mode Unsupported Caller ID information is not displayedCheck Phone Line Remote Fax ErrorChange Redial Settings Phone Line BusySchedule to Resend FAX AT a Later Time Phone Line ErrorTrademarks Edition notice