Lexmark 7600 Series manual Fax troubleshooting, Cannot send or receive a fax, Check Messages

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In Windows Vista

aClick .

bIn the Start Search box, type D:\setup.exe, where D is the letter of your CD or DVD drive.

In Windows XP and earlier

aClick Start.

bClick Run.

cType D:\setup.exe, where D is the letter of your CD or DVD drive.

Using Macintosh

1Close all open software applications.

2From the Finder desktop, double-click the printer folder.

3Double-click the Uninstaller icon.

4Follow the instructions on the computer screen to remove the printer software.

5Restart the computer before reinstalling the printer software.

6Insert the installation CD, and then follow the instructions on the computer screen to reinstall the software.

If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software.

1In all countries or regions except the United States, select your country or region.

2Click the links for drivers or downloads.

3Select your printer family.

4Select your printer model.

5Select your operating system.

6Select the file that you want to download, and then follow the instructions on the computer screen.

Fax troubleshooting

Cannot send or receive a fax

These are possible solutions. Try one of the following:

CHECK MESSAGES

If an error message is displayed, follow the instructions on the error message dialog.

CHECK POWER

If the light is not on, then make sure that the power cord is properly connected to the printer and plugged into a known working electrical outlet that other electrical devices have been using.

Troubleshooting

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Contents Series Fax Guide 2008Page Contents Ordering cartridges See Intro du ctionFinding information about the printer ForWhere to find rest of world Where to find North AmericaDescription Limited Warranty Where to find USAUnderstanding the parts of the printer Und ersta nd in g the p arts o f th e prin terUse Orange Line Fax Se tup Setting up the printer as a copier only or fax onlyGetting the printer ready to fax Networking Guide Fax Guide Page Set the date and time Fax Setup Page Page An alignment page prints Fax Setup Using an RJ11 adapter Norway France Denmark PortugalPage Country/region Saudi Arabia Israel United Arab Emirates Benefits Choosing a fax connectionEquipment See this sectionConnecting to an answering machine Page Connecting directly to a telephone wall jack Connecting directly to a telephone wall jack in GermanyPage Connecting to a computer with a modem Connecting to a telephone Page Using a digital phone service Using F ax Scanner glassLoading original documents on the scanner glass Close the top cover to avoid dark edges on the scanned image Load up to Make sureSending a fax Sending a fax using the printer control panelSending a fax while listening to a call On Hook Dial Sending a broadcast fax at a scheduled time Receiving a faxReceiving a fax automatically Receiving a fax with an answering machine Receiving a fax manuallyForwarding faxes Setting up the Address Book Customizing fax settingsPrinting a fax on both sides of the paper Setting the distinctive ring Setting up a dialing prefixSetting up Caller ID Setting a fax manual answer codeSetting up a fax footer Setting up to fax while behind a PBXManaging faxes Printing fax activity reports Printing the Fax Settings ListBlocking junk faxes Blocking unwanted changes to fax settings Part number Orde rin g ca rtridgesOrdering print cartridges Average cartridge standard page yield is up to1Troublesho oting Using the printer troubleshooting software Windows onlySetup troubleshooting Incorrect language appears on the displayPress Power Button Power button is not litSoftware did not install Disconnect and Reconnect the Power CordReconnect the Power Supply Removing and reinstalling the softwareTemporarily Disable Security Programs in Windows Cannot send or receive a fax Fax troubleshootingCheck Power Check MessagesCheck the Telephone Wall Jack Review Digital Phone Service ChecklistCheck Cable Connections Verify Dial ToneCan send but not receive faxes Can receive but not send faxes Printer receives a blank fax Received fax has poor print qualityCaller ID information is not displayed Fax ErrorFax Mode Unsupported Decrease the Transmission SpeedPhone Line Busy Remote Fax ErrorChange Redial Settings Check Phone LinePhone Line Error Schedule to Resend FAX AT a Later TimeEdition notice Trademarks