Lexmark 7600 Series Remote Fax Error, Phone Line Busy, Check Phone Line, Change Redial Settings

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Remote Fax Error

These are possible causes and solutions. Try one or more of the following:

CHECK PHONE LINE

Resend the fax. There may have been a problem with the quality of the telephone line connection.

LOWER THE TRANSMISSION SPEED

1From the printer control panel, press .

2Press the up or down arrow button until Fax Setup is highlighted, and then press OK.

3Press the up or down arrow button until Dialing and Sending is highlighted, and then press OK.

4Press the up or down arrow button until Max Send Speed is highlighted, and then press OK.

5Press the up or down arrow button to select a lower transmission speed, and then press OK.

6Press .

7Resend the fax.

8If the problem persists, repeat step 1 through step 5 to resend the fax at successively lower transmission speeds.

Note: 2400 bps is the lowest transmission speed.

Notes:

The lower the transmission speed, the longer it will take your fax to print.

This solution will reduce the speed for future faxes until you reset the transmission speed.

Phone Line Busy

These are possible causes and solutions. Try one or more of the following:

CHANGE REDIAL SETTINGS

The printer automatically redials three times at 2-minute intervals. You can change the default settings to redial up to five times at intervals up to 8 minutes.

To change the redial settings:

1From the printer control panel, press .

2Press the up or down arrow button until Fax Setup is highlighted, and then press OK.

3Press the up or down arrow button until Dialing and Sending is highlighted, and then press OK.

4To change the number of times the printer will redial:

aPress the up or down arrow button until Redial Attempts is highlighted, and then press OK.

bPress the up or down arrow button until the setting you want is highlighted, and then press OK.

Troubleshooting

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Contents Series Fax Guide 2008Page Contents Ordering cartridges Intro du ction Finding information about the printerSee ForWhere to find rest of world Where to find North AmericaDescription Limited Warranty Where to find USAUnderstanding the parts of the printer Und ersta nd in g the p arts o f th e prin terUse Orange Line Fax Se tup Setting up the printer as a copier only or fax onlyGetting the printer ready to fax Networking Guide Fax Guide Page Set the date and time Fax Setup Page Page An alignment page prints Fax Setup Using an RJ11 adapter Norway France Denmark PortugalPage Country/region Saudi Arabia Israel United Arab Emirates Choosing a fax connection EquipmentBenefits See this sectionConnecting to an answering machine Page Connecting directly to a telephone wall jack Connecting directly to a telephone wall jack in GermanyPage Connecting to a computer with a modem Connecting to a telephone Page Using a digital phone service Using F ax Scanner glassLoading original documents on the scanner glass Close the top cover to avoid dark edges on the scanned image Load up to Make sureSending a fax Sending a fax using the printer control panelSending a fax while listening to a call On Hook Dial Sending a broadcast fax at a scheduled time Receiving a faxReceiving a fax automatically Receiving a fax with an answering machine Receiving a fax manuallyForwarding faxes Setting up the Address Book Customizing fax settingsPrinting a fax on both sides of the paper Setting up a dialing prefix Setting up Caller IDSetting the distinctive ring Setting a fax manual answer codeSetting up a fax footer Setting up to fax while behind a PBXManaging faxes Printing fax activity reports Printing the Fax Settings ListBlocking junk faxes Blocking unwanted changes to fax settings Orde rin g ca rtridges Ordering print cartridgesPart number Average cartridge standard page yield is up to1Using the printer troubleshooting software Windows only Setup troubleshootingTroublesho oting Incorrect language appears on the displayPower button is not lit Software did not installPress Power Button Disconnect and Reconnect the Power CordReconnect the Power Supply Removing and reinstalling the softwareTemporarily Disable Security Programs in Windows Fax troubleshooting Check PowerCannot send or receive a fax Check MessagesReview Digital Phone Service Checklist Check Cable ConnectionsCheck the Telephone Wall Jack Verify Dial ToneCan send but not receive faxes Can receive but not send faxes Printer receives a blank fax Received fax has poor print qualityFax Error Fax Mode UnsupportedCaller ID information is not displayed Decrease the Transmission SpeedRemote Fax Error Change Redial SettingsPhone Line Busy Check Phone LinePhone Line Error Schedule to Resend FAX AT a Later TimeEdition notice Trademarks