Lexmark 7600 Series manual Caller ID information is not displayed, Fax Error, Fax Mode Unsupported

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CHECK INK

Check the ink levels, and install a new print cartridge if necessary.

DECREASE THE TRANSMISSION SPEED

1From the printer control panel, press .

2Press the up or down arrow button until Fax Setup is highlighted, and then press OK.

3Press the up or down arrow button until Dialing and Sending is highlighted, and then press OK.

4Press the up or down arrow button until Max Send Speed is highlighted, and then press OK.

5Press the up or down arrow button to select a lower transmission speed, and then press OK.

6Press .

7Resend the fax.

8If the problem persists, repeat step 1 through step 5 to resend the fax at successively lower transmission speeds.

Note: 2400 bps is the lowest transmission speed.

Notes:

•The lower the transmission speed, the longer it will take your fax to print.

•This solution will reduce the speed for future faxes until you reset the transmission speed.

Caller ID information is not displayed

CALLER ID PATTERN MAY NOT BE SET CORRECTLY

The printer supports two distinct Caller ID patterns: Pattern 1 (FSK) and Pattern 2 (DTMF). Depending on the country or region you live in and the telecommunications company you subscribe to, you may need to switch the pattern for the printer to display Caller ID information. For more information, see the instructions for setting up Caller ID.

Fax Error

The fax machines have stopped communicating.

Resend the fax. There may have been a problem with the quality of the telephone line connection.

Fax Mode Unsupported

The receiving fax machine does not support the type of fax you attempted to send. If it does not support:

•Your scan resolution—lower the scan resolution. 1 From the printer control panel, press .

2 Press the up or down arrow button until Quality is highlighted. 3 Press the left or right arrow button until a lower quality appears. 4 Press OK.

•Legal-size paper—reformat the document on letter-size paper.

Troubleshooting

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Contents 2008 Series Fax GuidePage Contents Ordering cartridges For Intro du ctionFinding information about the printer SeeWhere to find North America Where to find rest of worldDescription Where to find USA Limited WarrantyUnd ersta nd in g the p arts o f th e prin ter Understanding the parts of the printerUse Orange Line Setting up the printer as a copier only or fax only Fax Se tupGetting the printer ready to fax Networking Guide Fax Guide Page Set the date and time Fax Setup Page Page An alignment page prints Fax Setup Norway France Denmark Portugal Using an RJ11 adapterPage Country/region Saudi Arabia Israel United Arab Emirates See this section Choosing a fax connectionEquipment BenefitsConnecting to an answering machine Page Connecting directly to a telephone wall jack in Germany Connecting directly to a telephone wall jackPage Connecting to a computer with a modem Connecting to a telephone Page Using a digital phone service Scanner glass Using F axLoading original documents on the scanner glass Close the top cover to avoid dark edges on the scanned image Make sure Load up toSending a fax using the printer control panel Sending a faxSending a fax while listening to a call On Hook Dial Receiving a fax Sending a broadcast fax at a scheduled timeReceiving a fax automatically Receiving a fax manually Receiving a fax with an answering machineForwarding faxes Customizing fax settings Setting up the Address BookPrinting a fax on both sides of the paper Setting a fax manual answer code Setting up a dialing prefixSetting up Caller ID Setting the distinctive ringSetting up to fax while behind a PBX Setting up a fax footerManaging faxes Printing the Fax Settings List Printing fax activity reportsBlocking junk faxes Blocking unwanted changes to fax settings Average cartridge standard page yield is up to1 Orde rin g ca rtridgesOrdering print cartridges Part numberIncorrect language appears on the display Using the printer troubleshooting software Windows onlySetup troubleshooting Troublesho otingDisconnect and Reconnect the Power Cord Power button is not litSoftware did not install Press Power ButtonRemoving and reinstalling the software Reconnect the Power SupplyTemporarily Disable Security Programs in Windows Check Messages Fax troubleshootingCheck Power Cannot send or receive a faxVerify Dial Tone Review Digital Phone Service ChecklistCheck Cable Connections Check the Telephone Wall JackCan send but not receive faxes Can receive but not send faxes Received fax has poor print quality Printer receives a blank faxDecrease the Transmission Speed Fax ErrorFax Mode Unsupported Caller ID information is not displayedCheck Phone Line Remote Fax ErrorChange Redial Settings Phone Line BusySchedule to Resend FAX AT a Later Time Phone Line ErrorTrademarks Edition notice