Lexmark 7600 Series manual Can send but not receive faxes

Page 48

DISABLE CALL WAITING TEMPORARILY

Call Waiting can disrupt fax transmissions. Disable this feature before sending or receiving a fax. Call your telephone company to obtain the keypad sequence for temporarily disabling Call Waiting.

DO YOU HAVE VOICE MAIL SERVICE?

Voice Mail offered through your local telephone company may disrupt fax transmissions. To enable both Voice Mail and the printer to answer calls:

•See the instructions for setting the distinctive ring. Setting selections include single ring, double ring, triple ring, and any ring.

•Consider adding a second telephone line for the printer.

CHECK COUNTRY CODE

Make sure the country code has been set for the country or region where you are operating the printer:

1From the printer control panel, press .

2Press the up or down arrow button until Device Setup is highlighted, and then press OK.

3Press the up or down arrow button until Country is highlighted, and then press OK.

4If the country or region name is correct, press OK to save the setting.

5If you want to change the country or region, press the up or down arrow button until the country or region where you are operating the printer is highlighted, and then press OK to save the setting.

IS YOUR PRINTER MEMORY FULL?

1Dial the receiving number.

2Scan the original document one page at a time.

Can send but not receive faxes

These are possible causes and solutions. Try one or more of the following:

LOAD PAPER

Load paper to print any faxes that have been stored in the printer.

MAKE SURE THE AUTO ANSWER IS ON

If the Auto Answer light is on:

•The printer will answer after the preset number of telephone rings.

•If you are using a distinctive ring, see the instructions for setting a distinctive ring.

1From the printer control panel, press .

2Press the up or down arrow button until Fax Setup is highlighted, and then press OK.

3Press the up or down arrow button until Ringing and Answering is highlighted, and then press OK.

Troubleshooting

48

Image 48

Contents Series Fax Guide 2008Page Contents Ordering cartridges Intro du ction Finding information about the printerSee ForWhere to find North America Where to find rest of worldDescription Limited Warranty Where to find USAUnd ersta nd in g the p arts o f th e prin ter Understanding the parts of the printerUse Orange Line Setting up the printer as a copier only or fax only Fax Se tupGetting the printer ready to fax Networking Guide Fax Guide Page Set the date and time Fax Setup Page Page An alignment page prints Fax Setup Using an RJ11 adapter Norway France Denmark PortugalPage Country/region Saudi Arabia Israel United Arab Emirates Choosing a fax connection EquipmentBenefits See this sectionConnecting to an answering machine Page Connecting directly to a telephone wall jack Connecting directly to a telephone wall jack in GermanyPage Connecting to a computer with a modem Connecting to a telephone Page Using a digital phone service Using F ax Scanner glassLoading original documents on the scanner glass Close the top cover to avoid dark edges on the scanned image Load up to Make sureSending a fax using the printer control panel Sending a faxSending a fax while listening to a call On Hook Dial Receiving a fax Sending a broadcast fax at a scheduled timeReceiving a fax automatically Receiving a fax manually Receiving a fax with an answering machineForwarding faxes Customizing fax settings Setting up the Address BookPrinting a fax on both sides of the paper Setting up a dialing prefix Setting up Caller IDSetting the distinctive ring Setting a fax manual answer codeSetting up to fax while behind a PBX Setting up a fax footerManaging faxes Printing the Fax Settings List Printing fax activity reportsBlocking junk faxes Blocking unwanted changes to fax settings Orde rin g ca rtridges Ordering print cartridgesPart number Average cartridge standard page yield is up to1Using the printer troubleshooting software Windows only Setup troubleshootingTroublesho oting Incorrect language appears on the displayPower button is not lit Software did not installPress Power Button Disconnect and Reconnect the Power CordRemoving and reinstalling the software Reconnect the Power SupplyTemporarily Disable Security Programs in Windows Fax troubleshooting Check PowerCannot send or receive a fax Check MessagesReview Digital Phone Service Checklist Check Cable ConnectionsCheck the Telephone Wall Jack Verify Dial ToneCan send but not receive faxes Can receive but not send faxes Printer receives a blank fax Received fax has poor print qualityFax Error Fax Mode UnsupportedCaller ID information is not displayed Decrease the Transmission SpeedRemote Fax Error Change Redial SettingsPhone Line Busy Check Phone LinePhone Line Error Schedule to Resend FAX AT a Later TimeEdition notice Trademarks