•Check the fax machine port name for the network print server. The port name may be selected from lp, euc and sjis. Any other name is invalid. If you print via the printer driver, you should select “lp.”
•Check that the network print server responds to a ping.
•Check that the network cable is properly connected. Replace the cable if necessary.
User name in banner page
•If you print through LPD, the user name is commonly printed as “unknown” and the file name as the spool file name used.
•If printing through FTP, the user name is printed as the user name input at FTP login and the file name as the name of the transmitted file. If you have specified the
name of the directory for printing using the put command, the file name will not be printed. The fax machine name will be the logical directory name.
Problems printing via NetWare
The fax machine cannot find the network print server
•Print the configuration page.
•Check that the fax machine is switched on. If it is on, switch the fax machine off and then on.
•Check that the network cable is properly connected. Replace the cable if necessary.
•If you use the attached utility, check that the NetWare network number is a valid value for its environmental configuration. If an incorrect value has been entered, the network print server cannot be recognized. In a
•NetWare Protocol for the network print server may be set to DISABLE. If DISABLE has been selected, change the setting to ENABLE using the utility attached to the network print server or by initializing the network print server.
•Check the frametype on the NetWare server.
•Switch the fax machine off and move DIP switch 2 to the ON position, and then switch the fax machine on. Reset the network print server to default settings. Reset the NetWare port name and other settings.