Black Box KV1416A-R2, KV1424A-R2, KV0416A-R2, KV0424A-R2, ServSwitch CX End user licence agreement

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End user licence agreement

PLEASE READ THIS AGREEMENT CAREFULLY. THIS AGREEMENT CONCERNS ENHANCED VNC VIEWER SOFTWARE (“the SOFTWARE”) FOR USE WITH THE ServSwitch CX PRODUCT (“the PRODUCT”). THE SOFTWARE IS PROVIDED TO ENABLE YOU TO OPERATE THE PRODUCT. BY USING ALL OR ANY PORTION OF THE SOFTWARE YOU ACCEPT ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT. IF YOU DO NOT ACCEPT ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT THEN DO NOT USE THE SOFTWARE. BY USING ANY UPDATED VERSION OF THE SOFTWARE WHICH MAY BE MADE AVAILABLE, YOU ACCEPT THAT THE TERMS OF THIS AGREEMENT APPLY TO SUCH UPDATED SOFTWARE.

1.Intellectual Property Rights

The Software and its structure and algorithms are protected by copyright and other intellectual property laws, and all intellectual property rights in them belong to RealVNC Limited (“RealVNC”), a United Kingdom Limited Company, or are licensed to it. You may not reproduce, publish, transmit, modify, create derivative works from, publicly display the Software or part thereof. Copying or storing or using the Software other than as permitted in Clause 2 is expressly prohibited unless you obtain prior written permission from RealVNC.

2.Permitted and Prohibited Uses

2.1During the term of this Agreement and as long as you comply with the terms of this agreement, you may use the Software only with the Product for your personal use or for the internal use of your business. You may make as many copies of the Software as you require for your own internal business purposes only and for archival purposes. You are expressly prohibited from distributing the Software in any format, in whole or in part, for sale, or for commercial use or for any unlawful purpose.

2.2You may not rent, lease or otherwise transfer the Software or allow it to be copied. Unless permitted by law, you may not reverse engineer, decompile or disassemble the Software.

3.Warranty

REALVNC DOES NOT WARRANT ANY RESULTS OBTAINED USING THE SOFTWARE. TO THE EXTENT PERMITTED BY LAW, REALVNC DISCLAIMS ALL OTHER WARRANTIES ON THE SOFTWARE, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTY RIGHTS AND FITNESS FOR PARTICULAR PURPOSE.

4.Limitation on Liability

UNDER NO CIRCUMSTANCES SHALL REALVNC BE LIABLE FOR ANY CONSEQUENTIAL INDIRECT OR INCIDENTAL DAMAGES WHATSOEVER INCLUDING LOST PROFITS OR SAVINGS ARISING OUT OF THE USE OF THE SOFTWARE, THE SERVICE OR THE INFORMATION, RELIANCE ON THE DATA PRODUCED OR INABILITY TO USE THE SOFTWARE, THE SERVICE OR THE INFORMATION EVEN IF REALVNC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES AND COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

NOTHING IN THIS AGREEMENT LIMITS LIABILITY FOR DEATH OR PERSONAL INJURY ARISING FROM A PARTY’S NEGLIGENCE OR FROM FRAUDULENT MISREPRESENTATION ON THE PART OF A PARTY

5.Export Control

The United States and other countries control the export of Software and information. You are responsible for compliance with the laws of your local jurisdiction regarding the import, export or re-export of the Software, and agree to comply with such restrictions and not to export or re-export the Software where this is prohibited. By downloading the Software, you are agreeing that you are not a person or entity to which such export is prohibited.

6.Term and Termination

This licence shall continue in force unless and until it is terminated by RealVNC by e-mail notice to you, if it reasonably believes that you have breached a material term of this Agreement

In the case above, you must delete and destroy all copies of the Software in your possession and control and overwrite any electronic memory or storage locations containing the Software.

7.General Terms

7.1The construction, validity and performance of this Agreement shall be governed in all respects by English law, and the Parties agree to submit to the exclusive jurisdiction of the English courts.

7.2If any provision of this agreement is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this agreement, which shall remain in full force and effect.

7.3No waiver of any term of this agreement shall be deemed a further or continuing waiver of such term or any other term.

7.4This agreement constitutes the entire agreement between you and RealVNC.

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Contents ServSwitch CX Contents Further information Index Introduction ServSwitch CX features front and rear Front panel buttonsServSwitch CX ServSwitch CX with IP What’s in the box What you may additionally needRack brackets MountingConnections Connections Local user To connect the local user portCable lengths for remote user locations Remote user via CX Remote extenderTo connect a remote user Global user IP network port To connect the Global user IP network portServer system via SAM To connect a server systemModem/ISDN port To connect a modem or Isdn adapterPower in connection To connect the power supplyPower control port To connect and address the switch boxesCascading multiple units See alsoHow cascade connections operate Addressing servers in a cascade 43 41Tips for successful cascading Connecting ServSwitch CX units in cascadeNumbering diagram To connect units in cascadeTesting specific links to cascaded servers Using cascaded serversTo test a specific link Slave ServSwitch CX Multiple video head connectionsOverall initial configuration To access the configuration menu global users Configuration menusTo access the configuration menu local and remote users HotkeysTo enable general security General security and configuration stepsConfiguration menus layout To set an Admin passwordRegistering users edit user list Admin userAccess to all servers Press Access to no servers Press To create/edit user accountsRegistering servers edit computer list Tips when creating/editing server entriesTo create/edit server entries See Remote user skew adjustment for details Video compensationTo apply server video compensation Server video compensationVertical edges of images To apply remote user video compensation Remote user video compensationTo display a suitable high contrast image If the image controls cannot provide a crisp imageUsing the supplied skew pattern Remote user skew adjustmentTo use skew adjustment Creating a skew test patternNum Lock for Red, Caps Lock for Green To select an autoscan period To select an autoscan modeAutoscanning To define an autoscan listSaving and restoring configuration settings Preparations for configuration save/loadTo reset the ServSwitch CX with IP models What to do if the Admin password has been forgottenTo reset ServSwitch CX models Configuration screensHot plugging and mouse restoration Which restore setting do I use?To restore mouse operation when hot plugging Recognising an IntelliMouse-style mouseTo use the initial IP-configuration sequence Initial IP configurationTo configure IP-specific settings To configure IP details from a global user location IP configuration by global userUser Accounts ServSwitch CX with IP encryption settings Encryption settingsViewer encryption settings Networking issues Positioning ServSwitch CX with IP in the networkPort settings Placing ServSwitch CX with IP behind a router or firewallAddressing To discover a DHCP-allocated IP address DNS addressingEnsuring sufficient security Placing ServSwitch CX with IP alongside the firewallBy configuration page via viewer PortsTo configure the power sequences for each host server Power switching configurationPower control sequences To control two or more ports simultaneouslyKvmadmin -getconfig kvm1.cfg Kvmadmin utilityKvmadmin command ip address parameters Kvmadmin -setusers users.csvItems required to use the upgrade utility Performing upgradesUpgrading ServSwitch CX models and SAMs To use the KVM Firmware Uploader utilityWhere Vxxx is the upgrade file version number Select the items to be upgradedSelect the upgrade file to be used Commence the upgradeTo upgrade ServSwitch CX with IP models Upgrading ServSwitch CX with IP modelsPerform upgrade button Computer button and numeric indicator ServSwitch CX modelsServSwitch CX with IP models User button and numeric indicatorTo select a server using the front panel controls Local and remote user accessTo gain access as a local or remote user Selecting a serverStandard hotkeys To select a server using hotkeysKeep Pressed down until all other Numbers have been entered To select a server using mouse buttons To select a server using the on-screen menuTo select a server using mouse buttons Advanced method Selecting cascaded servers Logging in and outConfirmation box Reminder banner To change banner colours or disable the bannerTo use the Routing status feature Routing statusTo switch a server on or off Power switching via configuration menuUser preferences and functions Global user access To access via the VNC viewer Global user access via VNC viewerTo download the VNC viewer Global user access via web browser To access via your web browserWhen using the viewer window Using the viewer windowMenu bar Mouse pointers ConfigureTo select a host Auto calibrate Access mode shared/privatePower switching via viewer Re-synchronise mouseMouse Control Single Mouse ModeControls Resync MouseVideo Settings KVM switch menuWhen entering codes Keyboard Control InfoSetting the Threshold manually Using automatic configurationsIncreased by 50% when a slow link is detected Host system informationTo initiate a dial up link Access via dial up modem or Isdn linkIf you need to enter a port number To enter a port number in a Web browserWindows Viewer encryption settingsSupported web browsers LinuxGetting assistance TroubleshootingWhen logging on using VNC viewer, I cannot enter a username Techhelp@blackbox.co.ukTo access the configuration menus Appendix 1 Configuration menusConfigure IP port Functions Reminder Banner User PreferencesOSD Colour Reminder ColourGlobal Preferences Mouse SwitchingAutoscan Mode Screen SaverRS232 Mouse Type User TimeoutOSD Dwell Time Mouse TypeLanguage Setup OptionsKeypads Controls Exclusive UseAutomatic Logout Advanced Options DDC OptionsConfigure IP port Unit ConfigurationNetwork Configuration Modem Configuration Reset ConfigurationWhat is IP access control? Clearing IP access controlTo clear IP access control Appendix 2 Configuration pages via viewer To access the remote configuration pagesUser accounts Hardware Version Unit configurationAdmin Password Firmware VersionAdvanced unit configuration Time & date configuration MAC address Network configurationIP Access Control IP Network MaskTo reorder access control entries Setting IP access controlTo define a new IP access control entry To edit/remove access control entriesPower control port Serial port configurationModem port Add entry for unrecognised host Host configurationErase Host Configuration To create a new host entryPort Direct Port/host addressing using Port DirectExamples Syslog Server IP Address Logging and statusTo copy and paste the log For further details To get hereAuto select Appendix 3 VNC viewer connection optionsColour/Encoding Preferred encodingInputs Enable all inputsDisable all inputs view-only mode CustomiseScaling MiscIdentities Defaults ReloadDefaults Save Load / SaveAppendix 4 VNC viewer window options Encoding and colour level Appendix 5 Browser viewer optionsSecurity Net masks Appendix 6 Addresses, masks and portsIP addresses Want to know more?154 Net masks the binary explanationAll locations Calculating the mask for IP access controlSingle locations Address rangesSecurity issues with ports PortsPower switch to power switch daisy chain cable Appendix 7 Cable and connector specificationsRS232 serial flash upgrade cable Multi-head synchronisation cable Permissible key presses Appendix 8 Hotkey sequence codesCreating macro sequences Appendix 9 Supported video modes Safety information General Public License LinuxEnd user licence agreement FCC Compliance Statement United States Radio Frequency EnergyEuropean EMC directive 89/336/EEC Canadian Department of Communications RFI statementFCC requirements for telephone-line equipment Certification notice for equipment used in CanadaNormas Oficiales Mexicanas NOM electrical safety statement Instrucciones de seguridad109 Index 111 112 BlackBox subsidiary contact details Country Web Site/Email Phone Fax