Black Box KV1416A-R2, KV1424A-R2 Auto calibrate, Re-synchronise mouse, Access mode shared/private

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Auto calibrate

When you visit a host server for the very first time, your viewer needs to determine the optimum video and mouse settings for that particular server. The button will remind you to click it by flashing red when a new server screen is encountered. Performing this step is important because it can help to decrease unnecessary video information being sent across the link, thus improving overall performance.

Once this has been done, providing you use the ‘Hosts’ button to switch between host servers, the video settings for each machine will be re-used.

Note: When performing an auto calibration, ensure that the screen image is static (no moving images) and also try to remove any on-screen displays generated by KVM switches (such as host names or menus). This is because they can affect the calibration process and result in a lower overall performance level. For mouse calibration, ensure that there are no application windows located around the upper left corner of the screen. This is because as the mouse calibration takes place, the cursor may change (to match the application as it skims across the window) and this may confuse the calculation. Also ensure that the host server does not have the mouse cursor trails option enabled.

To auto calibrate the screen and/or mouse

1Use the Hosts button to select the required server.

2Click the button to display the Calibrate options dialog:

3Click the required action.

A progress indicator will be displayed while the necessary calculations are made.

Upon completion an information dialog will explain the results:

Re-synchronise mouse

If you find that your local mouse pointer and that of the host are not correctly synchronised, use this feature to re-align their movements. This operation is also selectable from the Controls menu.

To re-synchronise the mouse

1Use the Hosts button to select the required server.

2Click the button and then click OK in the subsequent pop-up message. Note: If you find that this doesn’t work, you may need to perform a mouse calibration again.

Access mode - shared/private

Up to five users can be simultaneously logged-on (four global users plus one local or remote user) and during normal operation, all are able to see the same view of the currently selected host. If you need to perform a sensitive task that should not be viewed by other users, you can change the access mode to Private. This action blanks the viewer window for all other logged on users.

Note: For the courtesy of other users, this mode should be used sparingly. The admin user has the ability to overrule the private setting.

To change the access mode

1Click one of the arrow buttons adjacent to the Shared/Private indicator.

Power switching (via viewer)

When configured (and where you have access rights) this option allows you to control the mains power input to the currently selected host server.

Note: This option is generally used to power cycle remote systems that have failed to respond. Before switching a system off, ensure that all attempts have first been made to power it down through normal means.

To switch a system on or off

1Use the Hosts button to select the required server.

2Click the Power button and then select the Switch on or Switch off option, as appropriate.

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Contents ServSwitch CX Contents Further information Index Introduction Front panel buttons ServSwitch CX features front and rearWhat’s in the box What you may additionally need ServSwitch CX ServSwitch CX with IPRack brackets MountingConnections Connections To connect the local user port Local userCable lengths for remote user locations Remote user via CX Remote extenderTo connect a remote user To connect the Global user IP network port Global user IP network portTo connect a server system Server system via SAMTo connect a modem or Isdn adapter Modem/ISDN portTo connect the power supply Power in connectionTo connect and address the switch boxes Power control portSee also Cascading multiple unitsHow cascade connections operate 43 41 Addressing servers in a cascadeNumbering diagram Connecting ServSwitch CX units in cascadeTips for successful cascading To connect units in cascadeTesting specific links to cascaded servers Using cascaded serversTo test a specific link Multiple video head connections Slave ServSwitch CXOverall initial configuration To access the configuration menu local and remote users Configuration menusTo access the configuration menu global users HotkeysConfiguration menus layout General security and configuration stepsTo enable general security To set an Admin passwordAccess to all servers Press Access to no servers Press Admin userRegistering users edit user list To create/edit user accountsRegistering servers edit computer list Tips when creating/editing server entriesTo create/edit server entries Video compensation See Remote user skew adjustment for detailsTo apply server video compensation Server video compensationVertical edges of images To display a suitable high contrast image Remote user video compensationTo apply remote user video compensation If the image controls cannot provide a crisp imageTo use skew adjustment Remote user skew adjustmentUsing the supplied skew pattern Creating a skew test patternNum Lock for Red, Caps Lock for Green Autoscanning To select an autoscan modeTo select an autoscan period To define an autoscan listPreparations for configuration save/load Saving and restoring configuration settingsTo reset ServSwitch CX models What to do if the Admin password has been forgottenTo reset the ServSwitch CX with IP models Configuration screensTo restore mouse operation when hot plugging Which restore setting do I use?Hot plugging and mouse restoration Recognising an IntelliMouse-style mouseTo use the initial IP-configuration sequence Initial IP configurationTo configure IP-specific settings To configure IP details from a global user location IP configuration by global userUser Accounts ServSwitch CX with IP encryption settings Encryption settingsViewer encryption settings Positioning ServSwitch CX with IP in the network Networking issuesPort settings Placing ServSwitch CX with IP behind a router or firewallAddressing DNS addressing To discover a DHCP-allocated IP addressBy configuration page via viewer Placing ServSwitch CX with IP alongside the firewallEnsuring sufficient security PortsPower control sequences Power switching configurationTo configure the power sequences for each host server To control two or more ports simultaneouslyKvmadmin command ip address parameters Kvmadmin utilityKvmadmin -getconfig kvm1.cfg Kvmadmin -setusers users.csvUpgrading ServSwitch CX models and SAMs Performing upgradesItems required to use the upgrade utility To use the KVM Firmware Uploader utilitySelect the upgrade file to be used Select the items to be upgradedWhere Vxxx is the upgrade file version number Commence the upgradeTo upgrade ServSwitch CX with IP models Upgrading ServSwitch CX with IP modelsPerform upgrade button ServSwitch CX with IP models ServSwitch CX modelsComputer button and numeric indicator User button and numeric indicatorTo gain access as a local or remote user Local and remote user accessTo select a server using the front panel controls Selecting a serverStandard hotkeys To select a server using hotkeysKeep Pressed down until all other Numbers have been entered To select a server using mouse buttons To select a server using the on-screen menuTo select a server using mouse buttons Advanced method Selecting cascaded servers Logging in and outConfirmation box To use the Routing status feature To change banner colours or disable the bannerReminder banner Routing statusTo switch a server on or off Power switching via configuration menuUser preferences and functions Global user access To access via the VNC viewer Global user access via VNC viewerTo download the VNC viewer To access via your web browser Global user access via web browserWhen using the viewer window Using the viewer windowMenu bar Mouse pointers ConfigureTo select a host Power switching via viewer Access mode shared/privateAuto calibrate Re-synchronise mouseControls Single Mouse ModeMouse Control Resync MouseWhen entering codes KVM switch menuVideo Settings Keyboard Control InfoIncreased by 50% when a slow link is detected Using automatic configurationsSetting the Threshold manually Host system informationIf you need to enter a port number Access via dial up modem or Isdn linkTo initiate a dial up link To enter a port number in a Web browserSupported web browsers Viewer encryption settingsWindows LinuxWhen logging on using VNC viewer, I cannot enter a username TroubleshootingGetting assistance Techhelp@blackbox.co.ukTo access the configuration menus Appendix 1 Configuration menusConfigure IP port Functions OSD Colour User PreferencesReminder Banner Reminder ColourAutoscan Mode Mouse SwitchingGlobal Preferences Screen SaverOSD Dwell Time User TimeoutRS232 Mouse Type Mouse TypeKeypads Controls Setup OptionsLanguage Exclusive UseAutomatic Logout DDC Options Advanced OptionsUnit Configuration Configure IP portNetwork Configuration Reset Configuration Modem ConfigurationWhat is IP access control? Clearing IP access controlTo clear IP access control To access the remote configuration pages Appendix 2 Configuration pages via viewerUser accounts Admin Password Unit configurationHardware Version Firmware VersionAdvanced unit configuration Time & date configuration IP Access Control Network configurationMAC address IP Network MaskTo define a new IP access control entry Setting IP access controlTo reorder access control entries To edit/remove access control entriesPower control port Serial port configurationModem port Erase Host Configuration Host configurationAdd entry for unrecognised host To create a new host entryPort Direct Port/host addressing using Port DirectExamples To copy and paste the log Logging and statusSyslog Server IP Address For further details To get hereColour/Encoding Appendix 3 VNC viewer connection optionsAuto select Preferred encodingDisable all inputs view-only mode Enable all inputsInputs CustomiseMisc ScalingDefaults Save Defaults ReloadIdentities Load / SaveAppendix 4 VNC viewer window options Encoding and colour level Appendix 5 Browser viewer optionsSecurity IP addresses Appendix 6 Addresses, masks and portsNet masks Want to know more?Net masks the binary explanation 154Single locations Calculating the mask for IP access controlAll locations Address rangesPorts Security issues with portsPower switch to power switch daisy chain cable Appendix 7 Cable and connector specificationsRS232 serial flash upgrade cable Multi-head synchronisation cable Permissible key presses Appendix 8 Hotkey sequence codesCreating macro sequences Appendix 9 Supported video modes General Public License Linux Safety informationEnd user licence agreement European EMC directive 89/336/EEC Radio Frequency EnergyFCC Compliance Statement United States Canadian Department of Communications RFI statementCertification notice for equipment used in Canada FCC requirements for telephone-line equipmentInstrucciones de seguridad Normas Oficiales Mexicanas NOM electrical safety statement109 Index 111 112 Country Web Site/Email Phone Fax BlackBox subsidiary contact details