Black Box ServSwitch CX manual Using the viewer window, Menu bar, When using the viewer window

Page 59

Using the viewer window

The viewer window gives you the ability to view and control the ServSwitch CX with IP and its host server(s). Its operation is almost identical regardless of whether you used the VNC viewer or your Web browser to display it.

The menu bar

The viewer window presents a menu bar similar to that shown below. Certain items within the toolbar are displayed depending upon your access permissions and/or the ServSwitch CX with IP configuration.

Viewer options

Ctrl Alt Del

Controls

Power

Dialogue area

(VNC viewer

Sends the

Displays a menu

Click to access

Indicates your username

only) Click the

Ctrl Alt Del

of options

the power

and the host system that

VNC icon to

sequence to

concerning

on/off options

you are currently viewing.

view the viewer

the current

keyboard, video

for the current

This area can also display

window options.

host server.

and mouse

host server.

other messages.

 

 

operation.

 

 

Re-sync mouse

Auto calibrate

Hosts

Access mode

Configure

Ensures that the

Determines the

Click to

Allows you

This option is only

mouse pointer

optimum video and/or

display a list

to choose

available to the

which you move

mouse settings for the

of servers.

between

admin user and

and the mouse

currently selected host

Choose an

Shared and

provides access

pointer on the

server. This button

entry to

Private access

to the main

host system

will flash red when

connect to

modes.

configuration

are correctly

a new host screen is

that host

 

menus.

synchronised.

encountered. Click this

server.

 

 

 

button when you first

 

 

 

 

visit a new screen.

 

 

 

 

 

 

 

 

When using the viewer window

What is the best screen resolution to use?

The best resolution for your server is one that is larger than the screen of the host server that you are viewing. This will allow you to see everything without scrolling around. Alternatively, the VNC viewer can be set to scale the image to fit your screen, but remember that some pixel dithering effect will be seen when scaling is used.

How do I navigate around a larger screen?

If the screen that you are viewing has a larger resolution than your viewing window you will need to scroll around to see all items. The viewer window allows you to ‘bump scroll’ (only in full screen mode). This means that when your mouse cursor bumps against the edge of the screen, the screen image will scroll across automatically.

How do I escape from full screen mode?

Press the F8 button. This button is changeable but is most often set to F8.

Why is the button flashing red?

This happens when a new host screen is viewed (that has not been viewed before).

Click the button to perform an auto calibration for the screen and the mouse. See Auto calibrate for important information about this feature.

How do I change between host servers?

The best way to change between host servers is to click the ‘Hosts’ button and then select the required server by name. See Host selection.

How do I remove traces of moved items from the screen?

When you move an item or window across the screen, sometimes it can leave unsightly trails. These are called artifacts and can be particularly prevalent when the connection speed is low. To remove artifacts, click the ‘Controls’ button and select the ‘Refresh screen’ option. See Controls.

How do I make the most of a slow connection?

The VNC viewer is slightly better suited to slower connections than the browser viewer because it offers more options. Click the Options button of the VNC viewer when entering the ServSwitch CX with IP address during log on.

Adjust the Threshold setting

Ensure that the video Threshold setting is set higher than the automatic setting suggests. Tweak this setting manually to ensure the best setting.

Fewer colours

Select the Low (64 colours) mode. The Very low option offers hardly any improvement and looks a lot worse.

Rate limit mouse events

When selected, this mode greatly reduces the mouse movement data that are sent to the host server. When you move the local mouse, the remote cursor will catch up roughly once per second.

®

   



58

Image 59
Contents ServSwitch CX Contents Further information Index Introduction Front panel buttons ServSwitch CX features front and rearWhat’s in the box What you may additionally need ServSwitch CX ServSwitch CX with IPConnections MountingRack brackets Connections To connect the local user port Local userTo connect a remote user Remote user via CX Remote extenderCable lengths for remote user locations To connect the Global user IP network port Global user IP network portTo connect a server system Server system via SAMTo connect a modem or Isdn adapter Modem/ISDN portTo connect the power supply Power in connectionTo connect and address the switch boxes Power control portSee also Cascading multiple unitsHow cascade connections operate 43 41 Addressing servers in a cascadeTo connect units in cascade Connecting ServSwitch CX units in cascadeNumbering diagram Tips for successful cascadingTo test a specific link Using cascaded serversTesting specific links to cascaded servers Multiple video head connections Slave ServSwitch CXOverall initial configuration Hotkeys Configuration menusTo access the configuration menu local and remote users To access the configuration menu global usersTo set an Admin password General security and configuration stepsConfiguration menus layout To enable general securityTo create/edit user accounts Admin userAccess to all servers Press Access to no servers Press Registering users edit user listTo create/edit server entries Tips when creating/editing server entriesRegistering servers edit computer list Video compensation See Remote user skew adjustment for detailsVertical edges of images Server video compensationTo apply server video compensation If the image controls cannot provide a crisp image Remote user video compensationTo display a suitable high contrast image To apply remote user video compensationCreating a skew test pattern Remote user skew adjustmentTo use skew adjustment Using the supplied skew patternNum Lock for Red, Caps Lock for Green To define an autoscan list To select an autoscan modeAutoscanning To select an autoscan periodPreparations for configuration save/load Saving and restoring configuration settingsConfiguration screens What to do if the Admin password has been forgottenTo reset ServSwitch CX models To reset the ServSwitch CX with IP modelsRecognising an IntelliMouse-style mouse Which restore setting do I use?To restore mouse operation when hot plugging Hot plugging and mouse restorationTo configure IP-specific settings Initial IP configurationTo use the initial IP-configuration sequence User Accounts IP configuration by global userTo configure IP details from a global user location Viewer encryption settings Encryption settingsServSwitch CX with IP encryption settings Positioning ServSwitch CX with IP in the network Networking issuesAddressing Placing ServSwitch CX with IP behind a router or firewallPort settings DNS addressing To discover a DHCP-allocated IP addressPorts Placing ServSwitch CX with IP alongside the firewallBy configuration page via viewer Ensuring sufficient securityTo control two or more ports simultaneously Power switching configurationPower control sequences To configure the power sequences for each host serverKvmadmin -setusers users.csv Kvmadmin utilityKvmadmin command ip address parameters Kvmadmin -getconfig kvm1.cfgTo use the KVM Firmware Uploader utility Performing upgradesUpgrading ServSwitch CX models and SAMs Items required to use the upgrade utilityCommence the upgrade Select the items to be upgradedSelect the upgrade file to be used Where Vxxx is the upgrade file version numberPerform upgrade button Upgrading ServSwitch CX with IP modelsTo upgrade ServSwitch CX with IP models User button and numeric indicator ServSwitch CX modelsServSwitch CX with IP models Computer button and numeric indicatorSelecting a server Local and remote user accessTo gain access as a local or remote user To select a server using the front panel controlsKeep Pressed down until all other Numbers have been entered To select a server using hotkeysStandard hotkeys To select a server using mouse buttons Advanced method To select a server using the on-screen menuTo select a server using mouse buttons Confirmation box Logging in and outSelecting cascaded servers Routing status To change banner colours or disable the bannerTo use the Routing status feature Reminder bannerUser preferences and functions Power switching via configuration menuTo switch a server on or off Global user access To download the VNC viewer Global user access via VNC viewerTo access via the VNC viewer To access via your web browser Global user access via web browserMenu bar Using the viewer windowWhen using the viewer window To select a host ConfigureMouse pointers Re-synchronise mouse Access mode shared/privatePower switching via viewer Auto calibrateResync Mouse Single Mouse ModeControls Mouse ControlKeyboard Control Info KVM switch menuWhen entering codes Video SettingsHost system information Using automatic configurationsIncreased by 50% when a slow link is detected Setting the Threshold manuallyTo enter a port number in a Web browser Access via dial up modem or Isdn linkIf you need to enter a port number To initiate a dial up linkLinux Viewer encryption settingsSupported web browsers WindowsTechhelp@blackbox.co.uk TroubleshootingWhen logging on using VNC viewer, I cannot enter a username Getting assistanceConfigure IP port Appendix 1 Configuration menusTo access the configuration menus Functions Reminder Colour User PreferencesOSD Colour Reminder BannerScreen Saver Mouse SwitchingAutoscan Mode Global PreferencesMouse Type User TimeoutOSD Dwell Time RS232 Mouse TypeExclusive Use Setup OptionsKeypads Controls LanguageAutomatic Logout DDC Options Advanced OptionsUnit Configuration Configure IP portNetwork Configuration Reset Configuration Modem ConfigurationTo clear IP access control Clearing IP access controlWhat is IP access control? To access the remote configuration pages Appendix 2 Configuration pages via viewerUser accounts Firmware Version Unit configurationAdmin Password Hardware VersionAdvanced unit configuration Time & date configuration IP Network Mask Network configurationIP Access Control MAC addressTo edit/remove access control entries Setting IP access controlTo define a new IP access control entry To reorder access control entriesModem port Serial port configurationPower control port To create a new host entry Host configurationErase Host Configuration Add entry for unrecognised hostExamples Port/host addressing using Port DirectPort Direct For further details To get here Logging and statusTo copy and paste the log Syslog Server IP AddressPreferred encoding Appendix 3 VNC viewer connection optionsColour/Encoding Auto selectCustomise Enable all inputsDisable all inputs view-only mode InputsMisc ScalingLoad / Save Defaults ReloadDefaults Save IdentitiesAppendix 4 VNC viewer window options Security Appendix 5 Browser viewer optionsEncoding and colour level Want to know more? Appendix 6 Addresses, masks and portsIP addresses Net masksNet masks the binary explanation 154Address ranges Calculating the mask for IP access controlSingle locations All locationsPorts Security issues with portsRS232 serial flash upgrade cable Appendix 7 Cable and connector specificationsPower switch to power switch daisy chain cable Multi-head synchronisation cable Creating macro sequences Appendix 8 Hotkey sequence codesPermissible key presses Appendix 9 Supported video modes General Public License Linux Safety informationEnd user licence agreement Canadian Department of Communications RFI statement Radio Frequency EnergyEuropean EMC directive 89/336/EEC FCC Compliance Statement United StatesCertification notice for equipment used in Canada FCC requirements for telephone-line equipmentInstrucciones de seguridad Normas Oficiales Mexicanas NOM electrical safety statement109 Index 111 112 Country Web Site/Email Phone Fax BlackBox subsidiary contact details