Black Box KV0424A-R2, KV1424A-R2, KV1416A-R2, KV0416A-R2, ServSwitch CX manual Further information

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Operation		Further information
The front panel controls	48	Getting assistance	66
ServSwitch CX models	48	Troubleshooting	66
ServSwitch CX with IP models	48	Appendix 1 – Configuration menus	67
Accessing the ServSwitch CX	48	Functions	68
Local and remote user access	49	User Preferences	69
Selecting a server	49	Global Preferences	70
Logging in and out	52	Setup Options	72
Selecting cascaded servers	52	Advanced Options	74
The confirmation box	52	Configure IP port	75
The reminder banner	53	Unit Configuration	75
Routing status	53	Network Configuration	76
Power switching (via configuration menu)	54	Modem Configuration	77
User preferences and functions	54	Reset Configuration	77
Global user access	55	Clearing IP access control	78
Global user access via VNC viewer	56	Appendix 2 - Configuration pages via viewer	79
Global user access via web browser	57	User accounts	80
Using the viewer window	58	Unit configuration	81
The menu bar	58	Advanced unit configuration	82
When using the viewer window	58	Time & date configuration	83
Mouse pointers	59	Network configuration	84
Configure	59	Setting IP access control	85
Auto calibrate	60	Serial port configuration	86
Re-synchronise mouse	60	Host configuration	87
Access mode - shared/private	60	Port Direct	88
Power switching (via viewer)	60	Logging and status	89
Controls	61
Access via dial up (modem or ISDN) link	64
If you need to enter a port number	64
Viewer encryption settings	65
Supported web browsers	65

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Contents - page 3

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Contents ServSwitch CX Contents Further information Index Introduction Front panel buttons ServSwitch CX features front and rearWhat’s in the box What you may additionally need ServSwitch CX ServSwitch CX with IPMounting Rack bracketsConnections Connections To connect the local user port Local userRemote user via CX Remote extender Cable lengths for remote user locationsTo connect a remote user To connect the Global user IP network port Global user IP network portTo connect a server system Server system via SAMTo connect a modem or Isdn adapter Modem/ISDN portTo connect the power supply Power in connectionTo connect and address the switch boxes Power control portSee also Cascading multiple unitsHow cascade connections operate 43 41 Addressing servers in a cascadeTo connect units in cascade Connecting ServSwitch CX units in cascadeNumbering diagram Tips for successful cascadingUsing cascaded servers Testing specific links to cascaded serversTo test a specific link Multiple video head connections Slave ServSwitch CXOverall initial configuration Hotkeys Configuration menusTo access the configuration menu local and remote users To access the configuration menu global usersTo set an Admin password General security and configuration stepsConfiguration menus layout To enable general securityTo create/edit user accounts Admin userAccess to all servers Press Access to no servers Press Registering users edit user listTips when creating/editing server entries Registering servers edit computer listTo create/edit server entries Video compensation See Remote user skew adjustment for detailsServer video compensation To apply server video compensationVertical edges of images If the image controls cannot provide a crisp image Remote user video compensationTo display a suitable high contrast image To apply remote user video compensationCreating a skew test pattern Remote user skew adjustmentTo use skew adjustment Using the supplied skew patternNum Lock for Red, Caps Lock for Green To define an autoscan list To select an autoscan modeAutoscanning To select an autoscan periodPreparations for configuration save/load Saving and restoring configuration settingsConfiguration screens What to do if the Admin password has been forgottenTo reset ServSwitch CX models To reset the ServSwitch CX with IP modelsRecognising an IntelliMouse-style mouse Which restore setting do I use?To restore mouse operation when hot plugging Hot plugging and mouse restorationInitial IP configuration To use the initial IP-configuration sequenceTo configure IP-specific settings IP configuration by global user To configure IP details from a global user locationUser Accounts Encryption settings ServSwitch CX with IP encryption settingsViewer encryption settings Positioning ServSwitch CX with IP in the network Networking issuesPlacing ServSwitch CX with IP behind a router or firewall Port settingsAddressing DNS addressing To discover a DHCP-allocated IP addressPorts Placing ServSwitch CX with IP alongside the firewallBy configuration page via viewer Ensuring sufficient securityTo control two or more ports simultaneously Power switching configurationPower control sequences To configure the power sequences for each host serverKvmadmin -setusers users.csv Kvmadmin utilityKvmadmin command ip address parameters Kvmadmin -getconfig kvm1.cfgTo use the KVM Firmware Uploader utility Performing upgradesUpgrading ServSwitch CX models and SAMs Items required to use the upgrade utilityCommence the upgrade Select the items to be upgradedSelect the upgrade file to be used Where Vxxx is the upgrade file version numberUpgrading ServSwitch CX with IP models To upgrade ServSwitch CX with IP modelsPerform upgrade button User button and numeric indicator ServSwitch CX modelsServSwitch CX with IP models Computer button and numeric indicatorSelecting a server Local and remote user accessTo gain access as a local or remote user To select a server using the front panel controlsTo select a server using hotkeys Standard hotkeysKeep Pressed down until all other Numbers have been entered To select a server using the on-screen menu To select a server using mouse buttonsTo select a server using mouse buttons Advanced method Logging in and out Selecting cascaded serversConfirmation box Routing status To change banner colours or disable the bannerTo use the Routing status feature Reminder bannerPower switching via configuration menu To switch a server on or offUser preferences and functions Global user access Global user access via VNC viewer To access via the VNC viewerTo download the VNC viewer To access via your web browser Global user access via web browserUsing the viewer window When using the viewer windowMenu bar Configure Mouse pointersTo select a host Re-synchronise mouse Access mode shared/privatePower switching via viewer Auto calibrateResync Mouse Single Mouse ModeControls Mouse ControlKeyboard Control Info KVM switch menuWhen entering codes Video SettingsHost system information Using automatic configurationsIncreased by 50% when a slow link is detected Setting the Threshold manuallyTo enter a port number in a Web browser Access via dial up modem or Isdn linkIf you need to enter a port number To initiate a dial up linkLinux Viewer encryption settingsSupported web browsers WindowsTechhelp@blackbox.co.uk TroubleshootingWhen logging on using VNC viewer, I cannot enter a username Getting assistanceAppendix 1 Configuration menus To access the configuration menusConfigure IP port Functions Reminder Colour User PreferencesOSD Colour Reminder BannerScreen Saver Mouse SwitchingAutoscan Mode Global PreferencesMouse Type User TimeoutOSD Dwell Time RS232 Mouse TypeExclusive Use Setup OptionsKeypads Controls LanguageAutomatic Logout DDC Options Advanced OptionsUnit Configuration Configure IP portNetwork Configuration Reset Configuration Modem ConfigurationClearing IP access control What is IP access control?To clear IP access control To access the remote configuration pages Appendix 2 Configuration pages via viewerUser accounts Firmware Version Unit configurationAdmin Password Hardware VersionAdvanced unit configuration Time & date configuration IP Network Mask Network configurationIP Access Control MAC addressTo edit/remove access control entries Setting IP access controlTo define a new IP access control entry To reorder access control entriesSerial port configuration Power control portModem port To create a new host entry Host configurationErase Host Configuration Add entry for unrecognised hostPort/host addressing using Port Direct Port DirectExamples For further details To get here Logging and statusTo copy and paste the log Syslog Server IP AddressPreferred encoding Appendix 3 VNC viewer connection optionsColour/Encoding Auto selectCustomise Enable all inputsDisable all inputs view-only mode InputsMisc ScalingLoad / Save Defaults ReloadDefaults Save IdentitiesAppendix 4 VNC viewer window options Appendix 5 Browser viewer options Encoding and colour levelSecurity Want to know more? Appendix 6 Addresses, masks and portsIP addresses Net masksNet masks the binary explanation 154Address ranges Calculating the mask for IP access controlSingle locations All locationsPorts Security issues with portsAppendix 7 Cable and connector specifications Power switch to power switch daisy chain cableRS232 serial flash upgrade cable Multi-head synchronisation cable Appendix 8 Hotkey sequence codes Permissible key pressesCreating macro sequences Appendix 9 Supported video modes General Public License Linux Safety informationEnd user licence agreement Canadian Department of Communications RFI statement Radio Frequency EnergyEuropean EMC directive 89/336/EEC FCC Compliance Statement United StatesCertification notice for equipment used in Canada FCC requirements for telephone-line equipmentInstrucciones de seguridad Normas Oficiales Mexicanas NOM electrical safety statement109 Index 111 112 Country Web Site/Email Phone Fax BlackBox subsidiary contact details