The results of the unit query will be displayed in the Device/Dongle Selection dialog:
The type and firmware revision of each discovered SAM will be displayed alongside the port number to which it is connected.
7 - Select the items to be upgraded
Using the Device/Dongle Selection dialog you can determine which items should receive a firmware upgrade:
•Use the Program / Verify Main Unit option to include or exclude the ServSwitch CX unit itself.
•Use the Select All SAMs option to upgrade every discovered SAM.
•Use the Select All USB / PS2 / Sun SAMs options to upgrade only SAMs of a certain type.
•Use the individual port options to select particular SAM devices to upgrade.
When the required options have been selected, click OK.
Note: Approximate upgrade times are: ServSwitch CX unit = 4½ minutes; each selected SAM = 20 seconds.
8 - Select the upgrade file to be used
From the main KVM Firmware Uploader dialog, click the Browse... button and select the upgrade file that is appropriate to your ServSwitch CX unit:
ServSwitch CX 16 port: AVIP_16_Vxxx
ServSwitch CX 24 port: AVIP_24_Vxxx
where Vxxx is the upgrade file version number.
The upgrade file details will be displayed within the dialog.
IMPORTANT: Check that the ‘Intended Target Units’ field matches the ‘Unit Connected’ field. If these fields do not match then you may have an incorrect upgrade file, check with Black Box support before proceeding. Check also that the ‘New firmware version’ is greater than the ‘Current firmware version’.
Check that the ‘Intended Target Units’ field matches the ‘Unit Connected’ field.
Check also that the ‘New firmware version’ is greater than the ‘Current firmware version’.
9 - Commence the upgrade
To begin the upgrade process, click the Upload Now button. The progress will be shown within the dialog. Should you decide not to continue with the upload at any stage, click the Abort button; response to this is usually immediate, however, during an erase command, the upload will not be aborted until the erase is complete (this may take a few seconds).
10 - Change option switch 1 to the OFF position and cycle the power Click switch 1 on the rear of the ServSwitch CX to the OFF position and disconnect the power. When the power is
Issues to consider when performing flash upgrades
The upgrade program rewrites the ServSwitch CX firmware code. If the upgrade process is interrupted then the ServSwitch CX will have invalid code and will not be able to operate. It is therefore good practice to ensure that the upgrade process is always fully completed. A partial or failed upgrade may be rectified by performing another upgrade. If the upgrade process is interrupted accidentally then you should immediately repeat the upgrade process without moving switch 1 from the upgrade (ON) position. Switch 1 forces the ServSwitch CX into flash upgrade mode and prevents the upgraded code from being run. Running faulty or partially upgraded code may have unpredictable results and may damage your ServSwitch CX or computing equipment.
WARNING: Running faulty or partially upgraded code may have unpredictable results and may damage your ServSwitch CX or computing equipment.
®
46