Black Box KV1416A-R2, KV1424A-R2, KV0416A-R2, KV0424A-R2, ServSwitch CX manual User accounts

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User accounts

This page allows you to manage up to sixteen separate accounts.

The first of the sixteen accounts is the admin account and is the only account with access rights to the configuration menus. The user name and access rights are fixed for the admin account, the only change possible for this account is the password.

There are fifteen user account positions.

To create a new account

1Enter the required User Name to activate that position (the Password and access tick box positions will become editable).

2Optionally enter a password for the user account.

3Tick/untick the Local, Modem, Remote and Power options that are appropriate to the user.

4Click the Save button to register your changes.

To get here

1Using VNC viewer or a browser, log on as the ‘admin’ user.

2Click the ‘Configure’ button in the top right corner.

3Click the ‘User Accounts’ option.

User Name

All user names must consist of lower case characters or numbers only. No symbols or upper case characters are permissible. The user name can be between 1 and 16 characters in length.

Password

Passwords are case sensitive and can include certain keyboard symbols. The password can be between 1 and 16 characters in length. It is important to note, however, that the password background remains shaded in amber while the ServSwitch CX with IP considers your entered password to be too easy to guess. A suitable password is best constructed using a mixture of more than 6 letters, numbers and punctuation characters.

Local

When ticked, the selected user can gain access using the local KVM console directly connected to the ServSwitch CX with IP unit.

Modem

When ticked, the selected user can gain access via a modem or ISDN link (requires external modem/ISDN equipment to be connected to the ServSwitch CX with IP unit).

Remote

When ticked, the selected user can gain access via an IP network link, such as a local intranet or the wider Internet (depending on how the ServSwitch CX with IP is connected).

Power

When ticked, the selected user will be permitted to control the power input to host systems (requires optional power control switch unit(s) to be fitted).

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Contents ServSwitch CX Contents Further information Index Introduction Front panel buttons ServSwitch CX features front and rearWhat’s in the box What you may additionally need ServSwitch CX ServSwitch CX with IPMounting Rack bracketsConnections Connections To connect the local user port Local userRemote user via CX Remote extender Cable lengths for remote user locationsTo connect a remote user To connect the Global user IP network port Global user IP network portTo connect a server system Server system via SAMTo connect a modem or Isdn adapter Modem/ISDN portTo connect the power supply Power in connectionTo connect and address the switch boxes Power control portSee also Cascading multiple unitsHow cascade connections operate 43 41 Addressing servers in a cascadeNumbering diagram Connecting ServSwitch CX units in cascadeTips for successful cascading To connect units in cascadeUsing cascaded servers Testing specific links to cascaded serversTo test a specific link Multiple video head connections Slave ServSwitch CXOverall initial configuration To access the configuration menu local and remote users Configuration menusTo access the configuration menu global users HotkeysConfiguration menus layout General security and configuration stepsTo enable general security To set an Admin passwordAccess to all servers Press Access to no servers Press Admin userRegistering users edit user list To create/edit user accountsTips when creating/editing server entries Registering servers edit computer listTo create/edit server entries Video compensation See Remote user skew adjustment for detailsServer video compensation To apply server video compensationVertical edges of images To display a suitable high contrast image Remote user video compensationTo apply remote user video compensation If the image controls cannot provide a crisp imageTo use skew adjustment Remote user skew adjustmentUsing the supplied skew pattern Creating a skew test patternNum Lock for Red, Caps Lock for Green Autoscanning To select an autoscan modeTo select an autoscan period To define an autoscan listPreparations for configuration save/load Saving and restoring configuration settingsTo reset ServSwitch CX models What to do if the Admin password has been forgottenTo reset the ServSwitch CX with IP models Configuration screensTo restore mouse operation when hot plugging Which restore setting do I use?Hot plugging and mouse restoration Recognising an IntelliMouse-style mouseInitial IP configuration To use the initial IP-configuration sequenceTo configure IP-specific settings IP configuration by global user To configure IP details from a global user locationUser Accounts Encryption settings ServSwitch CX with IP encryption settingsViewer encryption settings Positioning ServSwitch CX with IP in the network Networking issuesPlacing ServSwitch CX with IP behind a router or firewall Port settingsAddressing DNS addressing To discover a DHCP-allocated IP addressBy configuration page via viewer Placing ServSwitch CX with IP alongside the firewallEnsuring sufficient security PortsPower control sequences Power switching configurationTo configure the power sequences for each host server To control two or more ports simultaneouslyKvmadmin command ip address parameters Kvmadmin utilityKvmadmin -getconfig kvm1.cfg Kvmadmin -setusers users.csvUpgrading ServSwitch CX models and SAMs Performing upgradesItems required to use the upgrade utility To use the KVM Firmware Uploader utilitySelect the upgrade file to be used Select the items to be upgradedWhere Vxxx is the upgrade file version number Commence the upgradeUpgrading ServSwitch CX with IP models To upgrade ServSwitch CX with IP modelsPerform upgrade button ServSwitch CX with IP models ServSwitch CX modelsComputer button and numeric indicator User button and numeric indicatorTo gain access as a local or remote user Local and remote user accessTo select a server using the front panel controls Selecting a serverTo select a server using hotkeys Standard hotkeysKeep Pressed down until all other Numbers have been entered To select a server using the on-screen menu To select a server using mouse buttonsTo select a server using mouse buttons Advanced method Logging in and out Selecting cascaded serversConfirmation box To use the Routing status feature To change banner colours or disable the bannerReminder banner Routing statusPower switching via configuration menu To switch a server on or offUser preferences and functions Global user access Global user access via VNC viewer To access via the VNC viewerTo download the VNC viewer To access via your web browser Global user access via web browserUsing the viewer window When using the viewer windowMenu bar Configure Mouse pointersTo select a host Power switching via viewer Access mode shared/privateAuto calibrate Re-synchronise mouseControls Single Mouse ModeMouse Control Resync MouseWhen entering codes KVM switch menuVideo Settings Keyboard Control InfoIncreased by 50% when a slow link is detected Using automatic configurationsSetting the Threshold manually Host system informationIf you need to enter a port number Access via dial up modem or Isdn linkTo initiate a dial up link To enter a port number in a Web browserSupported web browsers Viewer encryption settingsWindows LinuxWhen logging on using VNC viewer, I cannot enter a username TroubleshootingGetting assistance Techhelp@blackbox.co.ukAppendix 1 Configuration menus To access the configuration menusConfigure IP port Functions OSD Colour User PreferencesReminder Banner Reminder ColourAutoscan Mode Mouse SwitchingGlobal Preferences Screen SaverOSD Dwell Time User TimeoutRS232 Mouse Type Mouse TypeKeypads Controls Setup OptionsLanguage Exclusive UseAutomatic Logout DDC Options Advanced OptionsUnit Configuration Configure IP portNetwork Configuration Reset Configuration Modem ConfigurationClearing IP access control What is IP access control?To clear IP access control To access the remote configuration pages Appendix 2 Configuration pages via viewerUser accounts Admin Password Unit configurationHardware Version Firmware VersionAdvanced unit configuration Time & date configuration IP Access Control Network configurationMAC address IP Network MaskTo define a new IP access control entry Setting IP access controlTo reorder access control entries To edit/remove access control entriesSerial port configuration Power control portModem port Erase Host Configuration Host configurationAdd entry for unrecognised host To create a new host entryPort/host addressing using Port Direct Port DirectExamples To copy and paste the log Logging and statusSyslog Server IP Address For further details To get hereColour/Encoding Appendix 3 VNC viewer connection optionsAuto select Preferred encodingDisable all inputs view-only mode Enable all inputsInputs CustomiseMisc ScalingDefaults Save Defaults ReloadIdentities Load / SaveAppendix 4 VNC viewer window options Appendix 5 Browser viewer options Encoding and colour levelSecurity IP addresses Appendix 6 Addresses, masks and portsNet masks Want to know more?Net masks the binary explanation 154Single locations Calculating the mask for IP access controlAll locations Address rangesPorts Security issues with portsAppendix 7 Cable and connector specifications Power switch to power switch daisy chain cableRS232 serial flash upgrade cable Multi-head synchronisation cable Appendix 8 Hotkey sequence codes Permissible key pressesCreating macro sequences Appendix 9 Supported video modes General Public License Linux Safety informationEnd user licence agreement European EMC directive 89/336/EEC Radio Frequency EnergyFCC Compliance Statement United States Canadian Department of Communications RFI statementCertification notice for equipment used in Canada FCC requirements for telephone-line equipmentInstrucciones de seguridad Normas Oficiales Mexicanas NOM electrical safety statement109 Index 111 112 Country Web Site/Email Phone Fax BlackBox subsidiary contact details