Performing upgrades

The ServSwitch CX and CX with IP units are fully reconfigurable via flash upgrades, as are the individual Server Access Modules that are used to link all host servers. The ServSwitch CX with IP models operate in a slightly different manner to the non-IP models and so are upgraded differently:

•ServSwitch CX models and Server Access Modules require a Windows-based system to be linked via the COM1/UPGRADE port.

•ServSwitch CX with IP models are upgraded via IP link and require a network-connected Windows-based server system.

Upgrading ServSwitch CX models and SAMs

The KVM Firmware Uploader utility is available from Black Box support and allows you to check the current revision of the ServSwitch CX unit firmware as well as every Server Access Module connected to it.

Items required to use the upgrade utility

•Optional serial upgrade cable available from Black Box (see Appendix 7 for pin-out specifications).

•A Windows-based upgrade system with an RS232 serial port.

•The latest version of the KVM Firmware Uploader and firmware files for the ServSwitch CX - available from Black Box support.

To use the KVM Firmware Uploader utility

1 - Obtain and run the KVM Firmware Uploader.

Download the latest ServSwitch CX KVM Firmware Uploader from Black Box and install it on a Windows-based upgrade server that will be connected to the ServSwitch CX unt. The files are supplied as a compressed ZIP file. Decompress the ZIP file with an appropriate tool such as WinZip (www. winzip.com) and copy all contained files to the same folder on the upgrade server.

2 - Power off the ServSwitch CX and select flash upgrade mode Remove the power supply plug(s) from the rear panel of the ServSwitch CX and move option switch 1 on the back of the ServSwitch CX to the ON position (down).

3 - Connect the upgrade server to the ServSwitch CX

Connect the upgrade server to the COM1/UPGRADE port on the rear panel of the ServSwitch CX unit using the optional upgrade cable. You do not need to set the serial baud rate and protocol because the upgrade program will do this automatically.

4 - Power on the ServSwitch CX

Attach the power adapter to the ServSwitch CX. The USER display should now show which indicates that the ServSwitch CX is ready to be upgraded.

5 - Run the KVM Firmware Uploader utility

From that folder, select the KVMUploader icon to run the upgrade utility. The KVM Firmware Uploader dialog will be displayed:

6 - Query the ServSwitch CX unit

Click the Query Unit button to confirm that communication is possible with the ServSwitch CX and to establish the firmware details of the main unit and all connected SAMs.

Note: The server to which each SAM is connected must be powered before the respective SAM can be accessed.

Note: ServSwitch CX units in lower levels of cascade links (and their respective SAMs) cannot be queried or upgraded while remaining in the cascade arrangement.

If the application cannot contact the ServSwitch CX, recheck the connection cable and click the Advanced... button to check that the correct serial port is being used. Change the serial port within the Advanced section, if necessary.

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