Black Box KV1416A-R2 manual Hot plugging and mouse restoration, Which restore setting do I use?

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Hot plugging and mouse restoration

It is strongly recommended that you switch off a server before attempting to connect it to the ServSwitch CX. However, if this is not possible then you need to ‘hot plug’ the server while it is still running. There is not normally a danger of damage to the server, however, when mouse communications are interrupted, often they fail to re-initialise when reconnected. The ServSwitch CX provides

a feature to reinstate mouse communications once the necessary connections have been made.

There are two main types of data formats used by current PC mice, these are the older ‘PS/2’ or ‘standard mouse’ format and the more recent ‘IntelliMouse®’ format introduced by Microsoft. These use slightly different data arrangements and it is important to know which type was being used before you hot-plugged the server to the ServSwitch CX. The previous setting depends both on the type of mouse and the type of driver, as various combinations of PS/2 and IntelliMouse are possible. Using the incorrect restore function may produce unpredictable results and require the server to be re-booted.

Which restore setting do I use?

The general rule is that unless both the mouse and the driver are both IntelliMouse compatible then you need to restore the mouse as ‘PS/2’. An IntelliMouse can operate in either mode, whereas a PS/2 mouse cannot.

Recognising an IntelliMouse-style mouse

The IntelliMouse format was introduced to support, among other features, the scroll wheel function. If the mouse has a scroll wheel, then it is likely to support the IntelliMouse format. If it is a Microsoft-branded mouse, then it will usually state that it is an IntelliMouse on its underside label.

Recognising an IntelliMouse driver

Before hot plugging to the ServSwitch CX (or afterwards using only keyboard control), access the Windows Control Panel of the server and select either the Mouse option (on Windows NT, 2000 and XP) or the System option (on Windows 95, 98, ME). Look for the name of the driver, which will usually include the words PS/2 or IntelliMouse.

To restore mouse operation when hot plugging:

1Using a suitable SAM (Server Access Module) and category 5, 5e or 6 link cabling, carefully make the connections between the keyboard, monitor, mouse (and audio) sockets of the server and the required ServSwitch CX port.

2Select the port of the newly connected server and then display the Configuration menu.

3Highlight ‘Functions’ and press .

4As appropriate, highlight one of the following options:

Restore Standard Mouse – if PS/2 mode is required, or

Restore IntelliMouse – if IntelliMouse mode is required.

Then press .

5Move the mouse a short distance and check for appropriate on-screen cursor movement. If the mouse cursor darts erratically around the screen, then cease moving the mouse. This is an indication that the chosen restore function is incorrect. Try again using the other restore function.

Note: The restore functions predict the likely mouse resolution settings but may not restore the exact speed or sensitivity settings that were originally set.

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Contents ServSwitch CX Contents Further information Index Introduction ServSwitch CX features front and rear Front panel buttonsServSwitch CX ServSwitch CX with IP What’s in the box What you may additionally needMounting Rack bracketsConnections Connections Local user To connect the local user portRemote user via CX Remote extender Cable lengths for remote user locationsTo connect a remote user Global user IP network port To connect the Global user IP network portServer system via SAM To connect a server systemModem/ISDN port To connect a modem or Isdn adapterPower in connection To connect the power supplyPower control port To connect and address the switch boxesCascading multiple units See alsoHow cascade connections operate Addressing servers in a cascade 43 41Connecting ServSwitch CX units in cascade Numbering diagramTips for successful cascading To connect units in cascadeUsing cascaded servers Testing specific links to cascaded serversTo test a specific link Slave ServSwitch CX Multiple video head connectionsOverall initial configuration Configuration menus To access the configuration menu local and remote usersTo access the configuration menu global users HotkeysGeneral security and configuration steps Configuration menus layoutTo enable general security To set an Admin passwordAdmin user Access to all servers Press Access to no servers PressRegistering users edit user list To create/edit user accountsTips when creating/editing server entries Registering servers edit computer listTo create/edit server entries See Remote user skew adjustment for details Video compensationServer video compensation To apply server video compensationVertical edges of images Remote user video compensation To display a suitable high contrast imageTo apply remote user video compensation If the image controls cannot provide a crisp imageRemote user skew adjustment To use skew adjustmentUsing the supplied skew pattern Creating a skew test patternNum Lock for Red, Caps Lock for Green To select an autoscan mode AutoscanningTo select an autoscan period To define an autoscan listSaving and restoring configuration settings Preparations for configuration save/loadWhat to do if the Admin password has been forgotten To reset ServSwitch CX modelsTo reset the ServSwitch CX with IP models Configuration screensWhich restore setting do I use? To restore mouse operation when hot pluggingHot plugging and mouse restoration Recognising an IntelliMouse-style mouseInitial IP configuration To use the initial IP-configuration sequenceTo configure IP-specific settings IP configuration by global user To configure IP details from a global user locationUser Accounts Encryption settings ServSwitch CX with IP encryption settingsViewer encryption settings Networking issues Positioning ServSwitch CX with IP in the networkPlacing ServSwitch CX with IP behind a router or firewall Port settingsAddressing To discover a DHCP-allocated IP address DNS addressingPlacing ServSwitch CX with IP alongside the firewall By configuration page via viewerEnsuring sufficient security PortsPower switching configuration Power control sequencesTo configure the power sequences for each host server To control two or more ports simultaneouslyKvmadmin utility Kvmadmin command ip address parametersKvmadmin -getconfig kvm1.cfg Kvmadmin -setusers users.csvPerforming upgrades Upgrading ServSwitch CX models and SAMsItems required to use the upgrade utility To use the KVM Firmware Uploader utilitySelect the items to be upgraded Select the upgrade file to be usedWhere Vxxx is the upgrade file version number Commence the upgradeUpgrading ServSwitch CX with IP models To upgrade ServSwitch CX with IP modelsPerform upgrade button ServSwitch CX models ServSwitch CX with IP modelsComputer button and numeric indicator User button and numeric indicatorLocal and remote user access To gain access as a local or remote userTo select a server using the front panel controls Selecting a serverTo select a server using hotkeys Standard hotkeysKeep Pressed down until all other Numbers have been entered To select a server using the on-screen menu To select a server using mouse buttonsTo select a server using mouse buttons Advanced method Logging in and out Selecting cascaded serversConfirmation box To change banner colours or disable the banner To use the Routing status featureReminder banner Routing statusPower switching via configuration menu To switch a server on or offUser preferences and functions Global user access Global user access via VNC viewer To access via the VNC viewerTo download the VNC viewer Global user access via web browser To access via your web browserUsing the viewer window When using the viewer windowMenu bar Configure Mouse pointersTo select a host Access mode shared/private Power switching via viewerAuto calibrate Re-synchronise mouseSingle Mouse Mode ControlsMouse Control Resync MouseKVM switch menu When entering codesVideo Settings Keyboard Control InfoUsing automatic configurations Increased by 50% when a slow link is detectedSetting the Threshold manually Host system informationAccess via dial up modem or Isdn link If you need to enter a port numberTo initiate a dial up link To enter a port number in a Web browserViewer encryption settings Supported web browsersWindows LinuxTroubleshooting When logging on using VNC viewer, I cannot enter a usernameGetting assistance Techhelp@blackbox.co.ukAppendix 1 Configuration menus To access the configuration menusConfigure IP port Functions User Preferences OSD ColourReminder Banner Reminder ColourMouse Switching Autoscan ModeGlobal Preferences Screen SaverUser Timeout OSD Dwell TimeRS232 Mouse Type Mouse TypeSetup Options Keypads ControlsLanguage Exclusive UseAutomatic Logout Advanced Options DDC OptionsConfigure IP port Unit ConfigurationNetwork Configuration Modem Configuration Reset ConfigurationClearing IP access control What is IP access control?To clear IP access control Appendix 2 Configuration pages via viewer To access the remote configuration pagesUser accounts Unit configuration Admin PasswordHardware Version Firmware VersionAdvanced unit configuration Time & date configuration Network configuration IP Access ControlMAC address IP Network MaskSetting IP access control To define a new IP access control entryTo reorder access control entries To edit/remove access control entriesSerial port configuration Power control portModem port Host configuration Erase Host ConfigurationAdd entry for unrecognised host To create a new host entryPort/host addressing using Port Direct Port DirectExamples Logging and status To copy and paste the logSyslog Server IP Address For further details To get hereAppendix 3 VNC viewer connection options Colour/EncodingAuto select Preferred encodingEnable all inputs Disable all inputs view-only modeInputs CustomiseScaling MiscDefaults Reload Defaults SaveIdentities Load / SaveAppendix 4 VNC viewer window options Appendix 5 Browser viewer options Encoding and colour levelSecurity Appendix 6 Addresses, masks and ports IP addressesNet masks Want to know more?154 Net masks the binary explanationCalculating the mask for IP access control Single locationsAll locations Address rangesSecurity issues with ports PortsAppendix 7 Cable and connector specifications Power switch to power switch daisy chain cableRS232 serial flash upgrade cable Multi-head synchronisation cable Appendix 8 Hotkey sequence codes Permissible key pressesCreating macro sequences Appendix 9 Supported video modes Safety information General Public License LinuxEnd user licence agreement Radio Frequency Energy European EMC directive 89/336/EECFCC Compliance Statement United States Canadian Department of Communications RFI statementFCC requirements for telephone-line equipment Certification notice for equipment used in CanadaNormas Oficiales Mexicanas NOM electrical safety statement Instrucciones de seguridad109 Index 111 112 BlackBox subsidiary contact details Country Web Site/Email Phone Fax