Preparing for installation
Responsibilities
This section describes your site responsibilities and the responsibilities of your service representatives. Included are some joint responsibilities.
Xerox responsibilities
This section lists the responsibilities of the service representatives and system analysts before, during, and after installation:
•Site selection
–Assist in site selection
–Inspect and approve the site.
•Installation
–Schedule the delivery of the hardware
–Monitor installation activities
–Assist you in ordering any supplies required
–Configure system parameters
–Assist with the configuration of input and output profiles for use with
–Install the DocuColor 2060 NPS/IPS system
–Install optional Sixth Sense hardware and software.
•Training
–Provide initial operator training
–Provide information and assistance in registering for Xerox Customer Education classes or obtaining tutorials.
•Service
–Review preventive maintenance schedules and service call procedures
–Provide ongoing maintenance
–Assist in resolving hardware and software problems.
Installation Planning Guide |