Cabletron Systems T1 manual Getting Help, Your email address

Introduction

n	Indicates the generic use of a number. (e.g., 19nn indicates a
	four-digit number in which the last two digits are unknown.)
[]	In the Local Management screens, the brackets indicate that a
	value may be entered or selected. In the format descriptions in the
	Network Tools section, required arguments are enclosed in [].
<>	In the format descriptions in the Network Tools section, optional
	arguments are enclosed in <>.

GETTING HELP

For additional support related to this device or document, contact Cabletron Systems:

World Wide Web	http://www.cabletron.com/
Phone	(603) 332-9400
Internet mail	support@cabletron.com
FTP	ftp://ftp.cabletron.com
Login	anonymous
Password	your email address

To send comments or suggestions concerning this document, contact the Cabletron Systems Technical Writing Department via the following email address: TechWriting@cabletron.com

Make sure to include the document Part Number in the email message.

Before calling Cabletron Systems, have the following information ready:

•Your Cabletron Systems service contract number

•A description of the failure

•A description of any action(s) already taken to resolve the problem (e.g., changing mode switches, rebooting the unit, etc.)

•The serial and revision numbers of all involved Cabletron Systems products in the network

•A description of your network environment (layout, cable type, etc.)

•Network load and frame size at the time of trouble (if known)

•The device history (i.e., have you returned the device before, is this a recurring problem, etc.)

•Any previous Return Material Authorization (RMA) numbers

xii WPIM-T1/DDS User’s Guide