Extron electronic ISM 482 manual General Checks, Specific Problems

Page 36

General Checks

1.Ensure that all devices are plugged in and powered on. The switcher is receiving power if the LCD is displaying the default display cycle.

2.Ensure an active input is selected on the switcher.

3.Ensure that the proper signal format is supplied.

4.Check the cabling and make corrections as necessary.

5.Call the Extron S3 Sales & Technical Support Hotline if necessary.

Specific Problems

The table below shows some common operating problems and their solutions.

Problem

Cause

Solution

 

 

 

No image appears.

The input signal is incompatible with the

Connect an input device that is compatible

 

ISM.

with the ISM.

 

 

 

 

The input is improperly configured.

Use the Video & Audio Configuration

 

 

submenu to select the correct input format.

 

 

 

 

Freeze mode was entered via an SIS

Deactivate freeze mode via an SIS

 

command when the image was black.

command.

 

 

 

 

The scaled output rate is too high for the

Change the scaled output to a compatible

 

display.

resolution

 

 

 

The image is flashing

The scaled output rate is too high for the

Change the scaled output to a compatible

 

display.

resolution.

 

 

 

The image is too soft.

The detail level needs to be changed.

Use the Filter button to change the detail

 

 

level.

 

 

 

ISM 482 Integrated Scaling Matrix Switcher • Operation

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Contents ISM No Photo Available yetSafety Instructions Specifications Availability Conventions Used in this Guide FCC Class a NoticeNotifications Software Commands  X! *X1@* X1%* X1** X1 CEContents Switcher Software Html OperationEthernet Connection Reference InformationAbout the Switcher IntroductionAbout This Guide ISM Features InputsISM 482 Integrated Scaling Matrix Switcher Introduction Installation Mounting the SwitcherTabletop Placement Rack MountingCabling and Rear Panel Views Input ConnectionsConnections for Various Input Video Formats Standard Output Connections BNC Output Connections for Rgbhv and Rgbs VideoCabling and RJ-45 connector wiring Optional Output ConnectionEthernet Connection Choosing a network cableConfiguration Wiring the network cableRS-232 Connection Pin RS-232 FunctionFront Panel Controls and Indicators OperationVideo/Audio Selection Button and LEDs Output Buttons and LEDsRecalling a user preset Input Buttons, LEDs, and Label WindowFront panel input label window Selecting an inputPicture Adjustment Buttons Black/Mute Button and LEDsAuto imaging an input Adjustment Knobs PowerFront Panel Operations LCD DisplayMenu System Overview Extron Electronics ISM 60-425-01 VersionVideo & Audio Configuration menu Input Configuration submenuOutput Configuration menu Output Resolution submenuSync Type and Polarity submenu Advanced Configuration Menu 000Blue-Only Mode and Edge Smoothing submenu RGB Delay submenuTest Pattern submenu Blanking submenuEnhanced Mode submenu Pixel Phase submenuPAL Film Mode submenu Reset submenuUser Presets menu Save Preset submenuErase Preset submenu Exit menuPicture Adjustments Picture Adjustments FlowchartFront Panel Security Lockout Executive Mode Front Panel Security Lockout FlowchartIP Information Flowchart IP InformationOptimizing the Video Troubleshooting Setting up a DVD sourceOptimizing the Audio Specific Problems General ChecksProgramming Guide RS-232 LinkDefault Address Ethernet LinkSymbols = HdtvSwitcher-Initiated Messages Power-upTies Creation Input and Output Video Type@BrtX1 RGB Delay PAL Film ModeAutomated Adjustments Test PatternHost-to-Switcher Instructions Switcher Error ResponsesUsing the Command and Response Table Command and Response Table for SIS Commands Tint BrightnessContrast Horizontal sizeCommand and Response Table for SIS Commands User presets Detail filter S-video and composite video inputsAuto Memories FreezeFront panel security lockout Executive mode Verbose modeSet audio gain and attenuation Audio muteResets Information requestsCommand and Response Table for IP SIS Commands Symbol definitionsCommand and response table RGB delay Scaler output settingsEnhanced mode PAL film modeMemory backup Switcher Software Installing the SoftwareControl Software for Windows Ethernet protocol settings Software Operation via EthernetUsing the Control Program If you selected a comm port, proceed to stepWindows Control Program Window Using the Help Program Button-Label GeneratorUsing the Software Extron Button-Label Generator WindowHtml Operation Loading the Startup ControlEnter Network Password Changing the RGB Delay ControlCreating a Tie Blacking out the Screen and Muting the AudioUsing Blue-Only Mode Executive ModeFreezing the Output Outputting a Test PatternSystem Configuration Administration FieldsISM IP Settings Fields ISM IP Address fieldISM Name field Hardware Address fieldFile Management File ManagementInput Configuration O ConfigurationOutput Resolution, Rate, Sync Format, and Polarity Output resolution Output rateOutput format Output polarity Polarity Drop BoxMaintenance Modifications Opening and Closing the SwitcherRemoving the ISM Cover Installing a Firmware Upgrade ISM Firmware Chip LocationsInstalling a DVI Output Card DVI Output Card Connector Opening and Socket J14Output DVI Board Installation Ethernet Connection CablingDetermining Default Addresses Pinging to Determine the Switcher IP AddressPinging to Determine the Web IP Address Connecting as a Telnet Client Telnet TipsOpen Escape character and Esc key Local echoSet carriage return-line feed CloseOptional Accessories Reference InformationPart Numbers Included PartsCables and Connectors Assorted connectorsButton Labels Bulk cablePage Extron Warranty USA, Canada, South America Central America Japan
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