Sharp MX-B200 Troubleshooting the Unit, MACHINE/COPYING Problems, Problem Possible cause Solution

Page 71

9 TROUBLESHOOTING THE UNIT

This chapter describes misfeed removal and troubleshooting.

For problems with the printer function or the scanner function, see the Help file for the printer/scanner driver.

MACHINE/COPYING PROBLEMS

If any problem occurs, check the list below before contacting your authorised service representative.

Problem

Possible cause

Solution

Page

 

 

Unit plugged in?

Plug the unit into a grounded

Start

 

 

 

outlet.

Guide

 

 

 

 

 

 

Unit does not

Power switch on?

Turn the power switch on.

7

 

 

 

 

 

Side cover closed

Gently close the side cover.

Start

 

operate.

 

securely?

 

Guide

 

 

 

 

 

 

 

 

 

 

Front cover closed?

Gently close the front cover and

Start

 

 

 

then close the side cover.

Guide

 

 

 

 

 

 

 

Is the original placed face

Place the original face down on

 

 

Blank copies

down on the document

the document glass or face up in

26, 27

 

glass or face up in the

the SPF.

 

 

 

 

 

SPF?

 

 

 

 

 

 

 

 

 

Is original image too dark

Adjust the exposure manually.

28

 

 

or too light?

 

 

 

 

 

 

 

 

 

 

 

Copies are too

Is the unit in the

Adjust the automatic exposure

 

 

automatic exposure

level.

29

 

dark or too light.

 

mode?

 

 

 

 

 

 

 

 

 

 

 

 

 

Is the unit in the photo

Cancel the photo exposure mode.

28

 

 

exposure mode?

 

 

 

 

 

 

 

 

 

 

 

Dust, dirt,

Document glass or SPF

Clean regularly.

69

 

smudges

dirty?

 

 

 

 

 

appear on

Original smudged or

Use a clean original.

–

 

copies.

blotchy?

 

 

 

 

 

 

 

 

 

 

Striped copies

Is transfer charger clean?

Clean the transfer charger.

70

 

 

 

 

 

 

 

Non-standard paper

Use standard paper. If using

 

 

 

used?

special papers, feed the paper

9

 

 

 

through the multi-bypass tray.

 

 

 

 

 

 

 

 

Paper curled or damp?

Store paper flat in the wrapper in a

–

 

 

 

dry location.

 

 

 

 

 

Paper misfeeds

 

 

 

 

Pieces of paper inside

Remove all pieces of misfed

80

 

frequently.

unit?

paper.

 

 

9

 

 

 

 

 

Paper guides in the paper

Set the guides properly depending

10, 13

 

tray not set properly?

on the paper size.

 

 

 

 

 

 

 

Too much paper in the

Remove excessive paper from the

 

 

paper tray or multi-bypass

tray.

10, 12

 

 

tray?

 

 

 

 

 

 

 

 

71

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Contents MX-B200 Contents Conventions Used in this Manual IntroductionOriginal cover Toner cartridge Part NamesOperation Panel Scan indicator Indicators on the Operation PanelStart indicator Power save indicatorAbout the scan head Power onInitial settings of operation panel Power off methodsPaper Loading PaperLoading the Paper Tray Gently push the paper tray back into the unit Open the multi-bypass tray and extend the tray Multi-bypass trayPaper must be fed narrow side into the feed slot Press the tray select key to select the multi-bypass traySharpdesk Installing the SoftwareSoftware MFP driverHardware and Software Requirements Double-click the Setup icon Installing the SoftwareComputer and click the Next button Click the MFP Driver buttonSelect Connected to this Connect the machine to your computer with a USB cable When installing is finished, click the Close buttonThis completes the installation of the software Select Connected via the network and click the Next button Using the machine as a shared printerYou will return to the window of . Click the Close button Select the printer name configured as a shared printerOpen the printer properties window Configuring the Printer DriverClick the OK button Setting UP Button ManagerClick the Sharp MX-xxxx icon and select Properties Page Copy Flow Copier FunctionsAbout interrupt copying Original PlacementUsing the document glass Document feeder tray Setting a large originalUsing the SPF Peripheral device SET the Copy Quantity Exposure ADJUSTMENT/PHOTO CopyingExposure adjustment Automatic exposure adjustment Press the tray select key REDUCTION/ENLARGEMENT/ZOOMSelecting the Tray Sort Copy Using the SPF Peripheral device Place the originals. p.27 If the memory becomes full Press the ID Card key ID Card CopyBasic Printing Printer FunctionsClick the Print button Pausing a print jobMake sure that Sharp MX-xxxx is selected as the printer Click the Printing Preferences button in the General tab Opening the printer driver from the Start buttonClick the Sharp MX-xxxx printer driver icon Select Properties from the Organize menuPrinter Driver Setting Screen Left To Right Right To Left Setting Advanced Print FunctionsPrinting multiple pages on one page N-Up Printing Print resultsSelect the order of the pages Fitting the printed image to the paper Fit To Paper SizeCheck the Rotate 180 degrees box Click the Main tab in the printer driver setup screenRotating the print image 180 degrees Rotate 180 degrees Select the actual size of paper to be used for printing B5Select the zoom ratio Enlarging/reducing the print image ZoomBox Click the Advanced tab in the printer driver setup screenCheck the Text To Black box and/or the Vector To Black Page Adding a watermark to printed pages Watermark Deleting saved settings Saving Frequently Used Print SettingsSaving settings at the time of printing User Settings Click the OK button Using saved settingsOutline of the Print Status Window Printer Driver Features Application Place the original in the scanning position Scanner FunctionsScanning Overview Application Application launched Number Scanning Using the Keys on the MachinePress the start Key Button Manager scan menu factory default Button Manager settingsOutline of Button Manager Scan Setup area Set the scan conditionsSelect Sharp MFP Twain Y, and click the Select button Scanning from Your ComputerScanning from a TWAIN-compliant application Specify the scanning area and set the scan preferences Scanning Source menu, select the location where youPlaced the original in Step Click the Preview buttonScanner driver settings Image Size button Preview screenRotate button Click the Scan button Scanning from a WIA-compliant application Windows XP/Vista/7Scanning from the Scanner and Camera Wizard Windows XP Next button When scanning ends, the followingScreen will appear. Select the next task That you wish to perform, and then clickDescription of Special Functions Special FunctionsPhoto Toner Save ModeCheck original cover/SPF open function ManualUser Programs Setting the user programsExample Total number of copies is 1,234 Press the light key to return to the normal copy modeDisplaying Total Number of Copies Press the light Key to return to the normal display Checking the Toner LevelToner Cartridge Replacement MaintenanceLock release button Gently pull the toner cartridge outWhile pressing the lock release Button Page Document glass and the rear side of the original cover/SPF Cleaning the UnitCabinet Transfer charger Problem Possible cause Solution Troubleshooting the UnitMACHINE/COPYING Problems Problem Possible cause Solution Printing and Scanning Problems Printed image Rear side of the paper Is light Problem Cause and solutionWeight range Printing is slow ProgramsOriginal smudged or blotchy Alarm indicator, and take appropriate actionYou have not specified a suitable resolution Cover/SPF is dirtySpeed is slow Machines power cord. Next, start your computerScanner transfer For the USB 2.0 interface Hi-Speed mode Unable to scanProblems During Setup of the Software Removing the software MFP driver cannot be installed Windows 2000/XPIndication Cause and remedy Status IndicatorsKey, 64 is displayed Seal is not still affixed Misfeed RemovalIndication Cause and remedy While pressing the start Misfeed in the paper feed area Lever Misfeed in the fusing areaLower the fusing unit release Fusing unit release leverOpen the front cover Lower the fusing unit release leverMisfeed in the transport area Misfeed in the lower paper feed area Peripheral deviceMisfeed in the SPF Peripheral device Press the copy ratio display % key Developer Required Maintenance RequiredSheet Paper Feed Unit MX-CS10 System ConfigurationOptional Equipment Single Pass Feeder MX-SP10USB interface cable Interface cableOther Countries outside the EU Sharp Electronics Europe GmbH EN1
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