SUPER MICRO Computer SUPER X5DL8-GG, SUPER X5DLR-8G2 user manual Returning Merchandise for Service

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Chapter 3: Troubleshooting

BIOS is not in control such as during memory count (the first screen that appears when the system is turned on), the momentary on/off switch must be held for more than four seconds to shut down the system. This feature is required to implement the ACPI features on the motherboard.

3-4 Returning Merchandise for Service

A receipt or copy of your invoice marked with the date of purchase is required before any warranty service will be rendered. You can obtain service by calling your vendor for a Returned Merchandise Authorization (RMA) number. When returning to the manufacturer, the RMA number should be prominently displayed on the outside of the shipping carton, and mailed prepaid or hand-carried. Shipping and handling charges will be ap- plied for all orders that must be mailed when service is complete.

This warranty only covers normal consumer use and does not cover dam- ages incurred in shipping or from failure due to the alternation, misuse, abuse or improper maintenance of products.

During the warranty period, contact your distributor first for any product problems.

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Contents Super Page About This Manual Manual Organization PrefaceTable of Contents Table of Contents Appendices TroubleshootingAmibios Overview ChecklistHeadquarters Contacting SupermicroEurope Asia-PacificIntroduction Super X5DL8-GG Image Super X5DLR-8G2 Image Super X5DL8-GG X5DL8-GG Quick Reference Jumper Description Default SettingConnector Description Super X5DLR-8G2 X5DLR-8G2+/X5DLR-8G2 Quick Reference CPU Motherboard FeaturesCD/Diskette Utilities ServerWorks Grand Champion LE Chipset System Block Diagram Bios Recovery Special FeaturesRecovery from AC Power Loss Chipset OverviewCPU Fan Auto-Off in Sleep Mode Environmental Temperature ControlPC Health Monitoring Fan Status Monitor with Firmware/Software On/Off ControlHardware Bios Virus Protection Acpi FeaturesAuto-Switching Voltage Regulator for the CPU Core System Resource AlertMain Switch Override Mechanism Slow Blinking LED for Suspend-State IndicatorMicrosoft OnNow External Modem Ring-OnSuper I/O Power SupplyPage Unpacking PrecautionsStatic-Sensitive Devices PGA Processor and Heatsink Installation Lift the the lever completely or you Mounting the Motherboard in the Chassis PGA604 Socket Empty and with Processor InstalledDimm Installation See Figure Installing DIMMsTo Install IOPorts/Control Panel ConnectorsFront Control Panel JF1/JF2 Header PinsATX Power Connector Connecting CablesProcessor Power Connector Power LEDOverheat LED OH HDD LEDUniversal Serial Bus USB0/1 Power Fail LEDReset PS/2 Keyboard and Mouse Ports Serial PortsFan Headers GLAN1/GLAN2 Ethernet PortsPower LED JF2 HD LED Indicator JF2Third Power Supply Fail Header Speaker X5DL8-GGExtra Universal Serial Bus Headers USB2/3 Wake-On-LAN X5DL8-GGChassis Intrusion Debug LEDs Onboard IndicatorsGLAN1/GLAN2 LEDs DIP Switch Processor Speed DIP Switch SettingsSpeakerEnable/Disable X5DL8-GG Jumper SettingsExplanation Jumpers Cmos ClearFan Detection Select SpeakerEnable/Disable X5DLR-8G2+, X5DLR-8G2Chassis/Overheat Fan Select Watch DogGLAN2 Enable/Disable X5DL8-GG GLAN1 Enable/Disable X5DL8-GGScsi Enable/Disable Scsi Termination Enable/ DisableMHz PCI Enable/Disable X5DL8-GG PCI-X Bus Speed Setting X5DL8-GGPCI-X Bus Speed Setting X5DLR-8G2+, X5DLR-8G2 VGA Enable/Disable PCI 3.3V Standby Enable/ Disable X5DL8-GGFront Side Bus Speed Spread SpectrumParallel Port, Floppy/Hard Disk Drive and Scsi Connections Main Power Override X5DL8-GGParallel Port Connector IDE Connectors Floppy ConnectorPin Ultra320 Scsi Connectors JA1 and JA2 Ultra320 Scsi ConnectorDriver/Tool Installation Display Screen Installing Software DriversBefore Power On Troubleshooting ProceduresNo Power No VideoLosing the System’s Setup Configuration Technical Support ProceduresMemory Errors Question How do I update my BIOS? Frequently Asked QuestionsQuestion Whats on the CD that came with my motherboard? Returning Merchandise for Service Super X5DL8-GG/X5DLR-8G2+/X5DLR-8G2 User’s Manual How To Change the Configuration Data System BiosStarting the Setup Utility IntroductionRunning Setup Bios FeaturesBios Setup Utility Main Bios Setup MenuBios Setup Utility Advanced Bios SetupSerial Port 1 Address Super IO ConfigurationSerial Port 1 IRQ Serial Port 2 AddressIDE Configuration Block Multi-Sector Transfer Mode LBA/Large ModePrimary IDE Master TypeDMA Mode PIO ModeA.R.T 32Bit Data TransferPrimary IDE Slave Atapi Detect Timeout SecondsSecondary IDE Master Secondary IDE SlaveBoot Settings Configuration Floppy ConfigurationBootUp CPU Speed BootUp Num LockBoot to OS/2 PS/2 Mouse SupportSystem Bios Cacheable Wait for F1 if ErrorHit Delete Message Display CacheEvent Log Configuration System Health Monitor Peripheral Device ConfigurationRemote Access Configuration Memory Timing Control Chipset SetupSdram CAS Latency MPS 1.4 SupportAuto DQS Setting Support PCI PnP SetupWatchdog Timer Hyper-threadingPlug & Play OS Reset Configuration DataAllocate IRQ to VGA PCI IDE BusMasterBios Setup Utility Power SetupAcpi Aware O/S Power ManagementBoot Device Priority Boot Setup1st Boot Device 2nd Boot Device4th Boot Device 3rd Boot Device5th Boot Device Hard Disk DrivesSupervisor Password User Password Security SetupChange User Password Change Supervisor PasswordClear User Password Boot Sector Virus ProtectionExit Discarding Changes Exit SetupExit Saving Changes Discard Changes Load Optimal DefaultsLoad Failsafe Defaults Super X5DL8-GG/X5DLR-8G2+/X5DLR-8G2 User’s Manual Beep Code Error Message Description Amibios Error Beep CodesSuper X5DL8-GG/X5DLR-8G2+/X5DLR-8G2 User’s Manual Uncompressed Initialization Codes Appendix B Bios Post Checkpoint CodesBootblock Recovery Codes Initialization before the keyboard BAT command is issued Monochrome mode and color mode settings next 48h 60h 95h Super X5DL8-GG/X5DLR-8G2+/X5DLR-8G2 User’s Manual