SMC Networks 1560 user manual Technical Support Contacts

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Chapter 7 — Technical Support

Contents

7 Technical Support

7.1Technical Support Contacts

ProSoft Technology survives on its ability to provide meaningful support to its customers. Should any questions or problems arise, please feel free to contact us at:

ProSoft Technology, Inc.

9801 Camino Media

Suite 105

Bakersfield, CA 93311

(661)664-7208

(661)664-7233 Fax

e-mail : prosoft@prosoft-technology.com

http://www.prosoft-technology.com

Before calling for support, please prepare yourself for the call. In order to provide the best and quickest support possible, we will most likely ask for the following information (you may wish to fax it to us prior to calling):

1.Product Serial and Version Number

2.1560-MBP Configuration Information

-Dip Switches

-Communication cabling

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Contents 1560 Table of Contents Please Read This Notice Step-by-Step Quick Start GuideRevisions Modbus Plus Specifications Product SpecificationsGeneral Specifications Configuration via dip switches Slave Address Host Address24 VDC Operating Temp To 50 C Storage Temp 40 to 85 C Modbus Plus Communications Supported Mstr Programming CommandsModbus Plus Port Functionality MBP Modbus Address Space Modbus Register MapMstr Type 5 Write Global Data Dip Switch Configuration Hardware Setup1560-MBP Card Setup Connecting Power to the 1560-MBP Card Switch SW Loss Function Description Details Fault onModbus PlusSwitch SW 2 cont’d Contents Programming Considerations Writing to the 1560-MBP Global Data Enabled Mstr Type1560-MBP Global Data Abort Error 40410 Enable 40400 ActiveModicon Programming Example Mstr SuccessHost Issued Write Commands Mstr Type Modicon Programming Example Mstr Type Reading from the 1560-MBPGlobal Data Mstr Type Enable 40500 Active Host Issued Read Commands Mstr Type40510 0001000020 4005040060 Modbus Name Values Description Address MBP Status Registers 40021 toBatch At this time LED Locations TroubleshootingLED Troubleshooting Table SCANport Mbpstat Diagnostics TxRxD+ Cable DiagramTechnical Support Contacts Technical SupportMBP Modbus Appendix aMBP Modbus Register Map Device Specific Hints Appendix BDrive Status Word Bit Function Description Setting up the Adaptor I/O DataLogic Control Word Bit Function Description Appendix C Hardware ConfigurationSingle Drive Peer Cop Application Example OverviewConfiguration Extension Blocks Switch Position DescriptionPLC REF Drive Status PLC Ref PLC Name Description Ladder Logic ProgrammingRefOffset Description Timing Special Precautions and hintsHints AddressingMounting and SCANport Cabling Instructions Appendix DMounting Instructions 70mmCable Requirements SCANport Datalink Operation Appendix EGeneral Warranty Policy Repair and WarrantyService and Repair Limitation of Liability Hardware Product Warranty DetailsContents