On-Q/Legrand 364732-01 owner manual VI. Troubleshooting, What is a DMZ?

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VI. Troubleshooting

This section will detail possible solutions to common problems that might occur in using the On-Q Wireless Access Point (WAP).

A.Contact Information

If you are unable to locate a solution here, please access our website at www.onqhome.com for the latest information. You can also reach us at 1-800-321-2343.

B.FAQs

1.When Should I modify the MAC address for Internet port settings?

Some ISPs identify the clients that attempt to attach to them by the accessing the client’s MAC address and ISP assigned host name. The MAC address required for Internet port settings is the Router’s MAC address which should be the one you already registered with your ISP, and there is no need for modifying it. However, if the ISP has been utilizing the your PC adapter card’s MAC address prior to obtaining this Router, you may have to modify the Router’s MAC address for Internet port settings to reflect the MAC address of the PC adapter card.

2.What is a DMZ?

The DMZ (demilitarized zone), is a barrier between the Internet and a company's Intranet. It is a subnet that contains a firewall and proxy server, which can be in separate servers or in one server. The firewall connects to an external firewall on the Internet side, which may be at the ISP's location and is often called a "boundary router." The double firewall architecture adds an extra measure of security for the Intranet.

3.What is Dynamic DNS?

The Dynamic Domain Name Service is an IP Registry service that provides a public central database where information such as email addresses, hostnames, IP addressess, etc. can be stored and retrieved. The Dynamic DNS service acts like old-style phone operator where other users call the operator, and ask to speak to you, and the operator, who knows your extension, will make the connection. Every time your computer comes online, it will inform the Dynamic DNS server what the current IP address is. Users who need to connect to your server, through the magic of DNS service, will be sent to the right place. Please visit HTTP://WWW.DYNDNS.ORG for more information.

4.What is Wildcard ?

A wildcard alias is a method which is used to give your hostname multiple identities. If you were to register yourhost.com, everything (*).yourhost.com would be aliased to yourhost.com. This includes host names such as www.yourhost.com or ftp.yourhost.com.

Once Wildcard features are enabled, your host can be reached by *.yourhost.dyndns.org. First , you need to register a dyanmic DNS account with www.dyndns.org. To use this service, you must register with the Dynamic DNS client. The Dynamic DNS Client service provider will give you a password or key. Refer to What’s Dynamic DNS ? question above for more information.

5.What’s MX (Mail Exchanger)?

Internet email systems for both machines and network connections are prone to error. With MX, a chain of email hubs is built into the email architecture. If the "primary" mail host goes down, instead of queuing up the mails in an unreliable host on the Internet, they get sent to the "secondary" or "backup" mail exchanger for delivery, until the primary mail server returns to service. In technical term, such a service is called Backup Mail Exchanger.

Innovations in Home Living.

301 Fulling Mill Road, Suite G ©Copyright 2004 by OnQ Technologies, Inc All Rights Reserved.

Middletown, PA 17057

www.onqhome.com

(800)-321-2343

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Contents Port ROUTER/SWITCH P/N FCC Certifications CE Mark WarningTable of Contents Small Office/ Home Office Setup IntroductionRouter/Switch 9VDC Power Supply P/N II. Product OverviewVDC Input Network Port Local Switch Ports Router/Switch Module Connection AreaSwitch Port LEDs WAN LED Status LED III. Installation Innovations in Home Living Obtain configuration automatically Not run PPPoE software on your computersStatic configuration is selected Device Information Adapter AddressUnless you are sure it is necessary to modify your MAC Address. To modify the addressPPPoE DSL dynamic Mode AddressCheck Modify and enter the desired MAC Input for this field is 32 alphanumeric charactersHelp connecting to certain web sites or speeding Click onDevice will save Information, restart and return to the previousStatic Mode Not alter the content unless you are sure it isNecessary to modify your MAC address. To modify You with the nameSave Undo Check this radio button to enable this device to Following field for you to enter the starting IPWins server Addresses. Click Back to return to the Local PortTo continue Change Administrator’s password Advanced SetupModify the Configuration Port Enable Address with all F’sBlock Internet ResultVirtual Server Undo ADD IP addresses IP RangeIP addresses to filter/forward Direction ~From Local IP ~To Remote IPAdded filter will appear on the Filter List Filter List Displays all the Packet FiltersClick to delete all the filters on the list Click on the Index drop-down menu to selectStatic Route After completing the settings on this page, click To save the settingsTo clear all the settings on this SaveUndo Save Network Status Connection Status RELEASE/DISCONNECTInformation on the Internet Port RENEW/CONNECTRefresh Click this button to refresh the list Others Factory Reset see Figure To reset to factory default settings, click the GO buttonSave Configuration To save the current configuration to fileSettings Load Configuration From File File Path/NameFirmware Upgrade see Figure Upgrade NOWVI. Troubleshooting What is a DMZ?What is PPPoE PPP over Ethernet ? How can I know if I am using PPPoE?What does the message IP address conflict mean? Check the status of this productIP Configuration Type ping 168.95.192.1 and click OK Reply from 192.168.0.1 bytes=32 time=3ms TTL=100NTP, HTTP, Tftp WANAOE 2300-2400tcp 2300-2400udp 47624tcp VDO Live NoneIs now available Connecting to server Authentication ChapPassword AuthenticationCHAP failure Xxx Minutes Connection establish timeout

364732-01 specifications

The On-Q/Legrand 364732-01 is a versatile electrical product designed for modern homes and commercial spaces that require sophisticated connectivity solutions. This product exemplifies the convergence of functionality and design, catering to the increasing demand for efficient and aesthetically pleasing electrical and data systems.

One of the main features of the On-Q/Legrand 364732-01 is its integrated multimedia hub, which allows users to manage multiple forms of communication and entertainment from a single location. This capability is essential in today's homes where there is a need to accommodate various devices such as televisions, computers, and smart home technology. The hub supports a wide range of connectivity options, ensuring users can interface with everything from cable and satellite TV to streaming services.

The 364732-01 is also equipped with advanced technologies that promote enhanced performance. Its design includes support for both structured cabling and wireless networks, allowing for a seamless blend of wired and wireless connectivity. This dual capability ensures that users experience stable connections regardless of the device or medium in use.

An important characteristic of the On-Q/Legrand 364732-01 is its user-friendly installation process. The product is designed for easy integration within existing systems and is compatible with a variety of mounting and wiring configurations. This flexibility makes it an ideal choice for both professional electricians and DIY enthusiasts looking to upgrade their home’s connectivity options.

Security features are also a priority with the 364732-01. The unit includes options for network security, which helps protect user data and privacy while using connected devices. This is particularly vital in a world increasingly reliant on internet connectivity for personal and professional use.

Another advantage of this product is its aesthetic appeal. The design is sleek and unobtrusive, making it suitable for various interiors. Users can enjoy the benefits of advanced technology without compromising on style.

In summary, the On-Q/Legrand 364732-01 is a cutting-edge solution for today's connectivity demands. With its multimedia hub capabilities, support for both wired and wireless technologies, user-friendly installation, robust security features, and stylish design, it represents an essential investment for anyone looking to optimize their electrical and data systems. This product meets the needs of modern living by ensuring efficient communication and entertainment access while maintaining a focus on design and usability.
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