Multi-Tech Systems MT4X56USB manual User Guide, Record of Revisions, Patents, Trademarks

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User Guide

88310952 Revision C

MultiModemUSB (Model MT4X56USB)

This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. All rights reserved.

Copyright © 1999, by Multi-Tech Systems, Inc.

Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.

Record of Revisions

Revision Description

BManual released. All pages at revision B.

(3/26/99)

CUpdated driver install procedures and added driver installation procedure in Windows 2000

(3/7/00)

operating systems. All pages at revision C.

Patents

This Product is covered by one or more of the following U.S. Patent Numbers: 5.301.274; 5.309.562; 5.355.365; 5.355.653; 5.452.289; 5.453.986. Other Patents Pending.

Trademarks

MultiModemUSB, Multi-Tech, and the Multi-Tech logo are trademarks of Multi-Tech Systems, Inc. IBM is a trademark of International Business Machines Corporation.

MNP and Microcom Network Protocol are trademarks of Microcom, Inc.

K56flex is a registered trademark of Rockwell International Corporation and Lucent Technologies Corporation. Microsoft, Windows, Windows 95, and Windows NT are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Notice

Though these modems are capable of 56 Kbps download performance, line impairments, public telephone infrastructure and other external technological factors currently prevent maximum 56 Kbps connections.

Multi-Tech Systems, Inc.

2205 Woodale Drive

Mounds View, Minnesota 55112

(763)785-3500 or (800) 328-9717 Fax 763-785-9874

Tech Support (800) 972-2439

Internet Address: http://www.multitech.com

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Contents MultiModemUSB Model MT4X56USB User GuidePatents User GuideRecord of Revisions TrademarksContents Glossary of Terms Index Introduction and Description MultiModemUSB User Guide FeaturesIntroduction Preview of this Guide Technical SpecificationsInstallation Introduction and DescriptionRelated Documentation Hub Front PanelModem Ports Ports 1, 2, 3, SystemUSB Type B Downstream Connector RJ-ll Modem ConnectorUSB Type a Upstream Connector Power ConnectorInstallation Safety Warning Telecom UnpackingInstallation Cabling your MT4X56USBMT4X56USB Software Loading and Configuration MT4X56USB Drivers for Windows System USB SupportLoading your Driver Software Software Loading and Configuration Uninstalling MultiModemUSB in Windows MT4X56USB Drivers for Windows Uninstalling MultiModemUSB in Windows MultiModemUSB Drivers Install dialog box displays Click Next MT4X56USB Drivers for Windows NTAdd/Remove Uninstalling MultiModemUSB in Windows NTSelect Add/Remove Programs MT4X56USB Drivers for Windows Click Finish Software Loading and Configuration Select Add/Remove Hardware Installing Your V.90 Modems Click Start Settings Control Panel ModemsRead Carefully Software Loading and Configuration MT4X56USB Installing Your V.90 Modems Windows Click Start Settings Control Panel Phone and Modems optionMT4X56USB Software Loading and Configuration Windows 95/98 Configuration Utility MT4X56USB Windows NT 4.0/2000 Configuration Utility MT4X56USB MT4X56USB AT Commands, S-Registers and Result Codes Repeat Last Command AT Command SummaryCommand Enter Key AnswerAT Commands, S-Registers and Result Codes Information Request Return Online to Data ModeResult Codes Enable/Disable Modulation HandshakeTone Dialing Modem ResetLoad Factory Settings Result Code FormatTest Commands Communications ModeAsynchronous Communications Mode Display Current SettingsCommand &Zy=x Store Dialing Command Store Current ConfigurationSelect Stored Configuration for Hard Reset \An Select Maximum MNP Block Size\Kn Break Control \Nn Error Correction Mode Selection\Tn Inactivity Timer \Qn Flow Control SelectionEnter Setup Password Command %DCn AT Command ControlCommand %En Fallback and Fall Forward Control Command #S=x Store Setup PasswordCommand +++ATCR Escape Sequence Command %%%ATCRRemote Configuration Escape SequenceRegister Unit Range Default Description RegistersS38 Upstream data ratesResult Codes Terse Verbose DescriptionFor more information on scripting, click the Help button Remote Configuration Changing the Setup Password Remote Configuration ProcedureSetup Changing the Remote Escape Character Remote Configuration CommandsRemote Configuration and Management MT4X56USB Troubleshooting Modem Dials But Cannot Connect None of the Indicators LightModem Does Not Respond to Commands Troubleshooting Modem Disconnects While OnlineModem Doesn’t Work with Caller ID Modem Cannot Connect When AnsweringLoopback Tests Fax and Data Software Can’t Run at the Same TimeTest procedure Local Analog Loopback Test V.54 LoopRemote Digital Loopback Test V.54 Loop Remote digital loopback testLocal Digital Loopback Test V.54 Loop Local digital loopback testInstalling Microsoft USB Support Windows 95/98 TroubleshootingDetermining Why USB Support Is Not Present Double-click the Universal Serial Bus Controller iconUpgrade Procedure Identify the Current Firmware Version Upgrade OverviewIdentify the MT4X56USB Firmware Multi-Tech Web SiteUpgrade Procedure Download the Upgrade FileExtract the Upgrade Files Clear Your Stored ParamentersUpgrade the Modem’s Firmware Restore Your ParametersService, Warranty and Tech Support Software User License Agreement Service, Warranty and Tech Support Limited WarrantyOn-line Warranty Registration Tech SupportService Contacting Tech Support via E-mailAppendices FCC Part Appendix a Regulatory InformationClass B Statement Industry CanadaFCC Part 68 Telecom AppendicesFAX Branding Statement Canadian Limitations NoticeNew Zealand Telecom Warning Notice EMC, Safety and Terminal Directive ComplianceCommission Decision CTR21 International Modem RestrictionsIntroduction TroubleshootingAppendix B V.90 Support Glossary of Terms MT4X56USB Glossary MT4X56USB Glossary MT4X56USB Glossary MT4X56USB Glossary MT4X56USB Glossary MT4X56USB Glossary MT4X56USB Index IndexConfiguration MT4X56USB Software user license agreement Speed