Multi-Tech Systems MT4X56USB manual Upgrade the Modem’s Firmware, Restore Your Parameters

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MultiModemUSB User Guide

Step 6: Upgrade the Modem’s Firmware

At various times, Multi-Tech may add enhancements and/or fixes to the modem firmware. Flash technology allows you to load these upgrades into the PROM. Do the following.

1.Download FLASHPRO.ZIP and a new .HEX file from the Multi-Tech FTP or Web site.

2.Unzip the FLASHPRO.ZIP file. Place this unzipped file and the .HEX file in the same directory.

3.Run FlashPro by typing FLASHPRO, a space, and hitting ENTER at the DOS prompt.

4.Highlight the "Configure" option in the MAIN MENU and hit ENTER. Highlight "Active Port" and select the COM port to which you have your modem attached. Highlight "Baud Rate" and select the rate you want to program at. Hit ESC when finished.

5.Highlight the "Select File to Program" option in the MAIN MENU. Highlight the .HEX file. Hit ESC when finished.

6.Highlight "Program Firmware" option in the MAIN MENU. When you are prompted to confirm the file to program, press "Y".

7.If you need more assistance programming FLASHPRO, contact our Technical Support department.

Step 7: Restore Your Parameters

Your modem is now updated. You can now open your terminal program to reprogram your modem parameters, if necessary, or to confirm the update by typing ATI in the terminal window.

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MT4X56USB

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Contents MultiModemUSB Model MT4X56USB User GuideUser Guide Record of RevisionsPatents TrademarksContents Glossary of Terms Index Introduction and Description MultiModemUSB User Guide FeaturesIntroduction Technical Specifications InstallationPreview of this Guide Introduction and DescriptionRelated Documentation Front Panel Modem Ports Ports 1, 2, 3,Hub SystemRJ-ll Modem Connector USB Type a Upstream ConnectorUSB Type B Downstream Connector Power ConnectorInstallation Safety Warning Telecom UnpackingInstallation Cabling your MT4X56USBMT4X56USB Software Loading and Configuration MT4X56USB Drivers for Windows System USB SupportLoading your Driver Software Software Loading and Configuration Uninstalling MultiModemUSB in Windows MT4X56USB Drivers for Windows Uninstalling MultiModemUSB in Windows MultiModemUSB Drivers Install dialog box displays Click Next MT4X56USB Drivers for Windows NTAdd/Remove Uninstalling MultiModemUSB in Windows NTSelect Add/Remove Programs MT4X56USB Drivers for Windows Click Finish Software Loading and Configuration Select Add/Remove Hardware Installing Your V.90 Modems Click Start Settings Control Panel ModemsRead Carefully Software Loading and Configuration MT4X56USB Installing Your V.90 Modems Windows Click Start Settings Control Panel Phone and Modems optionMT4X56USB Software Loading and Configuration Windows 95/98 Configuration Utility MT4X56USB Windows NT 4.0/2000 Configuration Utility MT4X56USB MT4X56USB AT Commands, S-Registers and Result Codes AT Command Summary Command Enter KeyRepeat Last Command AnswerAT Commands, S-Registers and Result Codes Return Online to Data Mode Result Codes Enable/DisableInformation Request Modulation HandshakeModem Reset Load Factory SettingsTone Dialing Result Code FormatCommunications Mode Asynchronous Communications ModeTest Commands Display Current SettingsStore Current Configuration Select Stored Configuration for Hard ResetCommand &Zy=x Store Dialing Command \An Select Maximum MNP Block Size\Nn Error Correction Mode Selection \Tn Inactivity Timer\Kn Break Control \Qn Flow Control SelectionCommand %DCn AT Command Control Command %En Fallback and Fall Forward ControlEnter Setup Password Command #S=x Store Setup PasswordCommand +++ATCR Escape Sequence Command %%%ATCRRemote Configuration Escape SequenceRegister Unit Range Default Description RegistersS38 Upstream data ratesResult Codes Terse Verbose DescriptionFor more information on scripting, click the Help button Remote Configuration Changing the Setup Password Remote Configuration ProcedureSetup Changing the Remote Escape Character Remote Configuration CommandsRemote Configuration and Management MT4X56USB Troubleshooting Modem Dials But Cannot Connect None of the Indicators LightModem Does Not Respond to Commands Troubleshooting Modem Disconnects While OnlineModem Cannot Connect When Answering Loopback TestsModem Doesn’t Work with Caller ID Fax and Data Software Can’t Run at the Same TimeTest procedure Local Analog Loopback Test V.54 LoopRemote Digital Loopback Test V.54 Loop Remote digital loopback testLocal Digital Loopback Test V.54 Loop Local digital loopback testWindows 95/98 Troubleshooting Determining Why USB Support Is Not PresentInstalling Microsoft USB Support Double-click the Universal Serial Bus Controller iconUpgrade Procedure Upgrade Overview Identify the MT4X56USB FirmwareIdentify the Current Firmware Version Multi-Tech Web SiteDownload the Upgrade File Extract the Upgrade FilesUpgrade Procedure Clear Your Stored ParamentersUpgrade the Modem’s Firmware Restore Your ParametersService, Warranty and Tech Support Software User License Agreement Limited Warranty On-line Warranty RegistrationService, Warranty and Tech Support Tech SupportService Contacting Tech Support via E-mailAppendices Appendix a Regulatory Information Class B StatementFCC Part Industry CanadaFCC Part 68 Telecom AppendicesFAX Branding Statement Canadian Limitations NoticeEMC, Safety and Terminal Directive Compliance Commission Decision CTR21New Zealand Telecom Warning Notice International Modem RestrictionsIntroduction TroubleshootingAppendix B V.90 Support Glossary of Terms MT4X56USB Glossary MT4X56USB Glossary MT4X56USB Glossary MT4X56USB Glossary MT4X56USB Glossary MT4X56USB Glossary MT4X56USB Index IndexConfiguration MT4X56USB Software user license agreement Speed