Multi-Tech Systems MT4X56USB manual System USB Support, Loading your Driver Software

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MultiModemUSB User Guide

Introduction

MT4X56USB software installation consists of verifying that your system supports USB and then installing the appropriate device drivers. Multitech provides the driver software on two diskettes. Disk 1 contains the driver software for Windows 98/95, Disk 2 contains the driver software for Windows NT 4.0, and Disk 3 contains the driver software for Windows 2000.

System USB Support

Before loading the software you must verify that your system supports USB.

If you are using Windows 98, which fully supports USB, proceed to “Loading Your Driver Software.” If you are using Windows NT, proceed to “MT4X56USB Drivers for Windows NT” and if you are using Windows 2000, proceed to “MT4X56USB Drivers for Windows 2000”. If you are using Windows 95 OSR2.1 or above, please do the following to determine if your system supports USB:

1)Insert MT4X56USB Driver Disk 1 into drive A.

2)In the START menu, select Run.

3)Type a:\usbready. One of two USB System Checker dialog boxes will be displayed.

If your system supports USB, the dialog reads “This system DOES have support for USB.” To continue installation, go to “Loading Your Software” .

If your system does not support USB, the dialog will read, “This system DOES NOT currently support USB!” Proceed to “Determining Why Support Is Not Present” in the section on Installing the Windows 95 Drivers.

Loading your Driver Software

The installation procedures are divided into four separate sections: MT4X56USB Drivers for Windows 98, MT4X56USB Drivers for Windows 95, MT4X56USB Drivers for Windows NT, and MT4X56USB Drivers for Windows 2000.

MT4X56USB Drivers for Windows 98

This section details the process for loading the software.

1.Power up your Windows 98 system.

2.Ensure that the appropriate USB cable connection has been made to the peripheral (refer to the “Cabling Your MT4X56USB” section).

3.Connect the D-shaped end of the USB cable to the MT4X56USB’s USB-B port now.

4.Windows detects the MT4X56USB and displays the Add New Hardware Wizard dialog box.

5. Insert the MT4X56USB Driver Disk 1 into drive A and click Next > to proceed.

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MT4X56USB

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Contents MultiModemUSB Model MT4X56USB User GuideUser Guide Record of RevisionsPatents TrademarksContents Glossary of Terms Index Introduction and Description Introduction FeaturesMultiModemUSB User Guide Technical Specifications InstallationPreview of this Guide Introduction and DescriptionRelated Documentation Front Panel Modem Ports Ports 1, 2, 3,Hub SystemRJ-ll Modem Connector USB Type a Upstream ConnectorUSB Type B Downstream Connector Power ConnectorInstallation Safety Warning Telecom UnpackingInstallation Cabling your MT4X56USBMT4X56USB Software Loading and Configuration Loading your Driver Software System USB SupportMT4X56USB Drivers for Windows Software Loading and Configuration Uninstalling MultiModemUSB in Windows MT4X56USB Drivers for Windows Uninstalling MultiModemUSB in Windows MultiModemUSB Drivers Install dialog box displays Click Next MT4X56USB Drivers for Windows NTSelect Add/Remove Programs Uninstalling MultiModemUSB in Windows NTAdd/Remove MT4X56USB Drivers for Windows Click Finish Software Loading and Configuration Select Add/Remove Hardware Installing Your V.90 Modems Click Start Settings Control Panel ModemsRead Carefully Software Loading and Configuration MT4X56USB Installing Your V.90 Modems Windows Click Start Settings Control Panel Phone and Modems optionMT4X56USB Software Loading and Configuration Windows 95/98 Configuration Utility MT4X56USB Windows NT 4.0/2000 Configuration Utility MT4X56USB MT4X56USB AT Commands, S-Registers and Result Codes AT Command Summary Command Enter KeyRepeat Last Command AnswerAT Commands, S-Registers and Result Codes Return Online to Data Mode Result Codes Enable/DisableInformation Request Modulation HandshakeModem Reset Load Factory SettingsTone Dialing Result Code FormatCommunications Mode Asynchronous Communications ModeTest Commands Display Current SettingsStore Current Configuration Select Stored Configuration for Hard ResetCommand &Zy=x Store Dialing Command \An Select Maximum MNP Block Size\Nn Error Correction Mode Selection \Tn Inactivity Timer\Kn Break Control \Qn Flow Control SelectionCommand %DCn AT Command Control Command %En Fallback and Fall Forward ControlEnter Setup Password Command #S=x Store Setup PasswordCommand +++ATCR Escape Sequence Command %%%ATCRRemote Configuration Escape SequenceRegister Unit Range Default Description RegistersS38 Upstream data ratesResult Codes Terse Verbose DescriptionFor more information on scripting, click the Help button Remote Configuration Setup Remote Configuration ProcedureChanging the Setup Password Remote Configuration and Management Remote Configuration CommandsChanging the Remote Escape Character MT4X56USB Troubleshooting Modem Does Not Respond to Commands None of the Indicators LightModem Dials But Cannot Connect Troubleshooting Modem Disconnects While OnlineModem Cannot Connect When Answering Loopback TestsModem Doesn’t Work with Caller ID Fax and Data Software Can’t Run at the Same TimeTest procedure Local Analog Loopback Test V.54 LoopRemote Digital Loopback Test V.54 Loop Remote digital loopback testLocal Digital Loopback Test V.54 Loop Local digital loopback testWindows 95/98 Troubleshooting Determining Why USB Support Is Not PresentInstalling Microsoft USB Support Double-click the Universal Serial Bus Controller iconUpgrade Procedure Upgrade Overview Identify the MT4X56USB FirmwareIdentify the Current Firmware Version Multi-Tech Web SiteDownload the Upgrade File Extract the Upgrade FilesUpgrade Procedure Clear Your Stored ParamentersUpgrade the Modem’s Firmware Restore Your ParametersService, Warranty and Tech Support Software User License Agreement Limited Warranty On-line Warranty RegistrationService, Warranty and Tech Support Tech SupportService Contacting Tech Support via E-mailAppendices Appendix a Regulatory Information Class B StatementFCC Part Industry CanadaFCC Part 68 Telecom AppendicesFAX Branding Statement Canadian Limitations NoticeEMC, Safety and Terminal Directive Compliance Commission Decision CTR21New Zealand Telecom Warning Notice International Modem RestrictionsAppendix B V.90 Support TroubleshootingIntroduction Glossary of Terms MT4X56USB Glossary MT4X56USB Glossary MT4X56USB Glossary MT4X56USB Glossary MT4X56USB Glossary MT4X56USB Glossary MT4X56USB Index IndexConfiguration MT4X56USB Software user license agreement Speed